6/10 Aceptable
Erin P.
8 oct. 2024
Great potential but very disappointing
We rented both houses for a family reunion with people convening from across the globe. We researched and prioritize this location because of the listing the beds, rooms and the location. Unfortunately, we were met with considerable dangers and challenges. Ants prevented use of the kids bunk room crawling in the sheets and floor for days. The ladder to the bunkbed was missing a step and rickety. The dining room table of heavy oak was wobbling to an extreme and caused danger again preventing use. The bar chairs inside and outside were all wobbly and could not be used. Finally, we had an entire day where there was no water at all. I had to call the management company daily for the various issues and to remind them to come and fix various problems, which they did. The entire day without water was termed an inconvenience but it was so much more than an inconvenience for us. It was unfortunate because the facilities actually can be great with care and proper management. After two months I finally received the 25% discount as requested, but only after company's excuses followed my frequent appeals and reminders of the management company. The problems that we experienced with the facility prevented relaxation and ease as we explored the area and prepared for long days in the Yosemite Park. I’m hopeful that this serves has an opportunity for the homeowner and the property management company to reset and make this the property match the described listing.
Erin P.
Se hospedó 6 noches en julio de 2024