The Ritz-Carlton, New Orleans

5.0 star property
Family-friendly 5-star hotel near Canal Street

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Ritz-Carlton, New Orleans

Lobby
Room, 1 King Bed, Courtyard View | View from room
Combined shower/tub, designer toiletries, hair dryer, bathrobes
Junior Suite, 1 Bedroom, Balcony | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Spa
    Spa
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
921 Canal St, New Orleans, LA, 70112
    Canal Street
    1 min walk
    Bourbon Street
    2 min walk
    Saenger Theatre
    4 min walk
    New Orleans, LA (NEW-Lakefront)
    17 min drive

Room options

Junior Suite, 1 Bedroom, Balcony

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

  • 900 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Courtyard View

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds

  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

Premium Suite, 1 Bedroom

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom

  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 815 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (High Floor)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

  • 2800 sq ft
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, City View

  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and a 5-minute walk from Bourbon Street. Caesars New Orleans Casino and Caesars Superdome are also within 2 miles (3 km).

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 2 min walk
  • Caesars New Orleans Casino - 13 min walk
  • Caesars Superdome - 14 min walk
  • Ernest N. Morial Convention Center - 2 min drive

Getting around

  • Canal at Dauphine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬4 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪Bourbon House - ‬3 min walk
  • ‪Acme Oyster House - ‬4 min walk
  • ‪Krystal - ‬3 min walk

About this property

The Ritz-Carlton, New Orleans

Family-friendly 5-star hotel near Canal Street
The Ritz-Carlton, New Orleans offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 33 meeting rooms, and coworking spaces. Event space at this hotel measures 35000 square feet (3252 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the luxury The Ritz-Carlton, New Orleans. For a fee, parking is available.

This Beaux Arts New Orleans hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, New Orleans offers 528 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and video-game consoles. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium satellite channels
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 22 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 30 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

How close is The Ritz-Carlton, New Orleans to the airport?

The Ritz-Carlton, New Orleans is 12.7 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of Sep 21, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on Sep 22, 2024 start from $359.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, New Orleans have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, New Orleans.

Does The Ritz-Carlton, New Orleans offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, New Orleans, but cooked-to-order breakfast is offered for a fee of between USD 8 and 30 per person.

Is there a casino at The Ritz-Carlton, New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (13-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at The Ritz-Carlton, New Orleans?

Check-in begins at 4 PM.

Is there free parking at The Ritz-Carlton, New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 50 per night.

Does The Ritz-Carlton, New Orleans have a pool?

The Ritz-Carlton, New Orleans features an indoor pool. Guests can enjoy pool access from 9:00 AM to 5:00 PM.

Does The Ritz-Carlton, New Orleans have a restaurant?

The Ritz-Carlton, New Orleans is home to M bistro, which features American cuisine.

Does The Ritz-Carlton, New Orleans have a spa?

This hotel has a spa, which features Swedish massages, body treatments, and mani/pedis.

How close is The Ritz-Carlton, New Orleans to downtown New Orleans?

The Ritz-Carlton, New Orleans is 0.3 mi away from New Orleans.

The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1000 reviews" "
Rating 8 - Good. 142 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect about this location. The staff, the people, everything was perfect. We will back next year!
Stayed 3 nights in Jun 2024

10/10 Excellent

Doris

Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Stayed 2 nights in Jun 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels in the city. For the best dinning recomendations ask Sean the doorman.
Stayed 6 nights in Jun 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
TBH, the property is showing it's age. It certainly doesn't measure up to othe Ritz Carlton properties we've stayed at. What was consistent though, was the very amicable and professional staff. Top notch people. For the price, we will stay at the Intercontinental or other similar property for a significant drop in price with similar service.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexander Kurnia, Lake Zurich

Stayed 3 nights in May 2024

8/10 Good

Anthony, North York

Liked: Cleanliness, staff & service
Located in French Quarter where you can easily find homeless people in front of buildings.
Stayed 2 nights in Jun 2024

10/10 Excellent

Al

Liked: Cleanliness, property conditions & facilities
Very nice all around
Stayed 1 night in Jun 2024

10/10 Excellent

Tennille

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Stayed 3 nights in May 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Charity

Stayed 2 nights in May 2024

8/10 Good

Jayrome

Traveled with group, Traveled with partner, Traveled with family
Every thing was good ..tv Netflix never got to work..but ritz is always good.overall tks✌️😎😀
Stayed 4 nights in May 2024

10/10 Excellent

Julia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Room was not cleaned by 5 pm Breakfast service very slow
Stayed 3 nights in May 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Galit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like the ultimate vacation!!
Stayed 2 nights in May 2024

10/10 Excellent

steve

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true 5 star hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

Johnette B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay! The hospitality from everyone at this location is so pleasant.
Stayed 1 night in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Monika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel
Hotel is very centrally located and perfect for both business and a romantic getaway. Have stayed there twice and would stay again. Close walk to Bourbon Street, but removed enough to not hear all the noise. Close to street car stops, for ease of getting to Garden District and other sights. The bar is a great place to finish the evening or night. The concierge is very helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lancia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Soojung

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Marriott app based communication was terrible. Multiple requests went unattended. Sofabed was so bad and not usable. Each room charges were all separately charged. Total bill came late. Gold elite previlages were denied
Stayed 4 nights in May 2024