My first room I'd stayed in before. It was clean, large and comfortable. I unpacked. When I went into the bathroom there was a slightly 'funky' smell. I put a tissue into the clean toilet and flushed, the toilet made a odd noise, and was slow to refill--it was broken. I asked to change rooms. The second room was smaller, and much more run down. I went downstairs to change rooms again, but the desk clerk was no where to be found. The next day I needed to do laundry, the single washing machine was out of service. I moved across the way to a Marriott property that was excellent. But, before I left this hotel, bags in tow, I got stuck in the elevator. Ugh.