8/10 Bueno
Maureen G.
5 ago. 2023
Le gustó: Limpieza
Junior Gold extended stay
Overall the property was fine . Pool, game room and grounds were perfect ! The access to our events were great . Check in was not easy or smooth after a 13 hour drive , was tired and frustrated. The common hall smelled like garbage the entire stay . The apartment was fine , but listed a futon and a balcony to enjoy sitting .. no futon , but a dusty leaky air mattress . My teenage athlete slept the entire stay on this mattress. No patio furniture and key . When requested another key , was quoted $60.00 and my request for patio furniture was not responded to . All of this was just taken in stride but then I was being charged for a damaged pillow 1 1/2 days after check out! We had our own pillows . There was another guest after we left, as I was sent check out guidelines a day AFTER we checked out with ANOTHER NAME in the email body . I found the attempt to charge my card without any communication with me upset. I never received any check out guidelines. We did enjoy our time in Indy overall . I suggest you update your listing on amenities to reflect the current amenities.
Maureen G.
Se hospedó 11 noches en julio de 2023