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4.2 out of 5
Very good!
See all 17 travelocity Reviews

"Quick and easy check-in! " More

By a verified traveler on Fri 29 Dec 2023

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Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$135* Per night/room May 5 - May 6

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Charleston ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Embassy Suites Charleston

Everyone (7) Couples (2) Family (4)
5 out of 5
Quick and easy check-in!

Posted by on Dec 29, 2023

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Comment from Hotel Management

Dec 29, 2023 by GM

Dear Emily,I appreciate your taking the time to leave a review. We know a great visit begins and ends with an efficient and pleasant front desk procedure; we love to hear when it makes our guests' day a little brighter. It was a pleasure to host you; we hope you will visit again soon.Best,Derek BoydGeneral Manager

1 out of 5

Posted by on Dec 25, 2023

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Comment from Hotel Management

Jan 16, 2024 by GM

Dear Kolby,I am sorry to hear that we let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our hotel. I apologize for the issues you experienced and hope that we have the chance to redeem ourselves to you on a future visit.Sincerely,Derek BoydGeneral Manager

5 out of 5

Posted by on Dec 18, 2023

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Comment from Hotel Management

Jan 10, 2024 by GM

Dear Sofie H,It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again.Best,Derek BoydGeneral Manager

1 out of 5

Posted by on Nov 14, 2023

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Comment from Hotel Management

Dec 5, 2023 by GM

Dear Amy,We regret that we were not a good fit for your trip and that we let you down. Guest satisfaction is a top priority and we hope to have the opportunity to welcome you again for a more pleasurable experience. Sincerely,Derek BoydGeneral Manager

4 out of 5
Our room was very nice, but the parking garage is terrible and to be honest not secure. We got in at midnight

Posted by on Oct 12, 2023

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Comment from Hotel Management

Oct 12, 2023 by GM

Dear Jacqueline,It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future.Best,Derek BoydGeneral Manager

5 out of 5
Clean, safe environment. Great evening snacks & drinks. Wonderful staff. Awesome gathering spaces.

Posted by , from PORT MATILDA on Apr 26, 2023

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Comment from Hotel Management

Apr 26, 2023 by Dale Samples

Thank you for your feedback. I'm glad to hear you enjoyed your time with us.

5 out of 5
They always put the guest first!!

Posted by on Apr 17, 2023

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Comment from Hotel Management

Apr 17, 2023 by GM

Dear Robert,We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit.Best,Derek BoydGeneral Manager

2 out of 5

Posted by , from CHARLOTTE on Apr 16, 2023

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Comment from Hotel Management

May 7, 2023 by GM

Dear EMILY,We appreciate your patronage and your attention to reviewing our hotel. We would love the opportunity to provide an exceptional experience in the future.Sincerely,Derek BoydGeneral Manager

5 out of 5
Large and spacious

Posted by , from Valley Grove on Apr 8, 2023

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Comment from Hotel Management

Apr 8, 2023 by GM

Dear TRISHA,I am delighted to hear you enjoyed our spacious and comfortable accommodations. We enjoyed having you as our guest and appreciate your feedback. We would love the opportunity to host you again soon.Best,Derek BoydGeneral Manager

5 out of 5

Posted by on Feb 27, 2023

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Comment from Hotel Management

Mar 22, 2023 by GM

Dear Kimberly,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Derek BoydGeneral Manager

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.