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Diamond Suites and Residences

3.0 star property
3-star hotel near SM City Cebu, connected to a shopping center

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Photo gallery for Diamond Suites and Residences

Reception
Sundeck
Property entrance
Superior Room | Premium bedding, down comforters, memory foam beds, minibar
Lounge
Reviews
7.4

Good

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
No. 8 Apitong, Corner of Escario Street, Cebu, Cebu, 6000
  • Popular LocationAyala Center9 min walk
  • Popular LocationWaterfront Cebu City Casino13 min walk
  • Popular LocationSM City Cebu3 min drive
  • AirportCebu (CEB-Mactan - Cebu Intl.)32 min drive

Room options

View all photos for Premium Single Room

Premium Single Room | Premium bedding, down comforters, memory foam beds, minibar

Premium Single Room

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, memory foam beds, minibar

Premium Double Room

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

  • 484 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Twin Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Premium Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Deluxe

Premium bedding, down comforters, memory foam beds, minibar

Premium Deluxe

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cebu

Heart of Cebu.You'll find Ayala Center and Waterfront Cebu City Casino within a 15-minute walk of this Cebu hotel. Cebu International Convention Center and Cebu Business Park are also within half a mile (1 km).

What's nearby

  • Ayala Center - 9 min walk
  • Cebu Business Park - 9 min walk
  • Waterfront Cebu City Casino - 13 min walk
  • Osmeña Fountain Circle - 3 min drive
  • SM City Cebu - 3 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 32 min drive

Restaurants

  • Red House Taiwan Shabu-Shabu - 1 min walk
  • Bean Date - 2 min walk
  • Banana Pancake Trail - 3 min walk
  • Cole's Cansi - 1 min walk
  • Billy’s Sports Bar Cebu - 2 min walk

About this property

Diamond Suites and Residences

3-star hotel near SM City Cebu, connected to a shopping center
Diamond Suites and Residences offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. The business-friendly Diamond Suites and Residences also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cebu hotel.

  • 1 building
  • 102 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2010
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Diamond Suites and Residences offers 102 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Filipino

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: PHP 550 for adults and PHP 275 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: PHP 1000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diamond Suites and Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1200.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately PHP 550 for adults and PHP 275 for children
  • Airport shuttle fee: PHP 1350 per vehicle (one way)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)
  • Rollaway bed fee: PHP 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Diamond Suites
Diamond Suites Cebu
Diamond Suites Hotel
Diamond Suites Hotel Cebu
Diamond Suites & Residences Cebu Island/Cebu City
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites Residences
Diamond Suites Residences
Diamond Suites Residences Cebu

Frequently asked questions

How close is Diamond Suites and Residences to the airport?

Diamond Suites and Residences is 7.8 mi (32-min drive) away from the Mactan - Cebu Intl. Airport (CEB) airport, the closest popular airport to the property.

How much does it cost to stay at Diamond Suites and Residences?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Diamond Suites and Residences on May 23, 2024 start from $73.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Diamond Suites and Residences have an airport shuttle?

Diamond Suites and Residences offers an airport shuttle 24 hours a day, on request, for a charge of PHP 1350 per vehicle, one way.

Does Diamond Suites and Residences offer free breakfast?

Free breakfast isn’t provided at Diamond Suites and Residences, but to-go breakfast is offered for a fee of PHP 550 for adults and PHP 275 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Diamond Suites and Residences?

No, there is no casino at this hotel, but Waterfront Cebu City Casino (13-min walk) is nearby.

What time is check-in at Diamond Suites and Residences?

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM. Early check-in costs PHP 1000 (subject to availability).

Is there free parking at Diamond Suites and Residences?

This hotel offers free self parking.

Does Diamond Suites and Residences have a pool?

Diamond Suites and Residences features an outdoor pool.

Does Diamond Suites and Residences have a restaurant?

Yes, there is a restaurant on site.

Does Diamond Suites and Residences have a spa?

There are no spa services available at this hotel.

How close is Diamond Suites and Residences to downtown Cebu?

Diamond Suites and Residences is 0.9 mi away from Cebu.

Diamond Suites and Residences Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 438 reviews" "
Rating 8 - Good. 180 out of 438 reviews" "
Rating 6 - Okay. 118 out of 438 reviews" "
Rating 4 - Poor. 37 out of 438 reviews" "
Rating 2 - Terrible. 19 out of 438 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Willis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Diamond Suites numerous times and have always enjoyed. Rooms are nice and the staff is fabulous. Dining is 5 star with a variety of choices.
Stayed 1 night in Jan 2024

10/10 Excellent

MA VICTORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff, helpful & friendly.
Stayed 1 night in Dec 2023

8/10 Good

Ronald

Service
Stayed 21 nights in Aug 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been cleaner. Fan in bathroom did not work. Overall not happy with our stay. Less than minimum standards.
Stayed 1 night in Aug 2023

2/10 Terrible

Marie Gretchen, Toronto

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked with family with 2 small children. Staff was good at the front desk when we came in. However when we got out of the elevator to our room, there was a certain smell you could notice already. It was ok for us adults considering the building is old. Once we got in the room, the smell just got worse. Moldy, old wood, dusty smell combined. AC released dusty smell as well. We had to open the windows but ddnt help. Dim lighting like a dungeon. Booked for 4nights and we thought maybe we could stay for a night as we were tired from a long flight and probably the smell would go away. But to our surprise when we opened the bathroom, the smell and dust just got so much worse. The towels folded were dusty, stinky and a little wet (non negotiable!). As a person in uniform, I know my husband would be ok with some discomfort or untidiness but even him could not take it anymore. Kids and I just started coughing. This is our 12th hotel since we came in the Philippines and first time we experienced such a disgusting place. Photos were deceiving. Would have been nice, location wise, as it was walking distance to Ayala. But we did not want to ruin our last days of stay in the Phils. It was cheap. But you could also get same price with other hotels that have better condition. We checked out after over an hour in that room. Told the staff of our experience and he was kind enough to offer alternative room but we prefered to just stay where we know its clean and more comfortable.
Stayed 4 nights in Aug 2023

4/10 Poor

Ariel

Traveled with family
Disliked: Staff & service
The front staff wasnt too accomodating and interested in helping us out with dining references when asked aside from referring to their own restaurant. I also asked if they have a free shuttle from hotel to airport but was told it is busy and instead recommended hiring their contact and pay $2000 for van that would take us to the airport. The bathroom floor had water leaking from somewhere. It was always soaked whenever we come back from our tours.
Stayed 3 nights in Jul 2023

8/10 Good

Caridad Sonia Jane

Stayed 1 night in Aug 2022

8/10 Good

Lurelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s fine
Stayed 2 nights in Jul 2022

10/10 Excellent

Weneline

Stayed 1 night in Jun 2022

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay. but no cable tv during the day of stay
Stayed 1 night in May 2022