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Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 star property
3.5-star hotel near Paso del Norte International Bridge

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Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Meeting facility
Desk, iron/ironing board, cribs/infant beds, free WiFi
Bar (on property)
Bar (on property)
Reviews
8.2

Very good

Popular amenities

  • BarBarBar
  • Breakfast available
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
325 N. Kansas Street, El Paso, TX, 79901
  • Popular LocationPlaza Theater5 min walk
  • Popular LocationUniversity of Texas at El Paso2 min drive
  • Popular LocationPaso del Norte International Bridge3 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)13 min drive

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

8/10 Very Good
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.9/10 Good
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.1/10 Wonderful
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

9.6/10 Exceptional
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

10/10 Exceptional
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.2/10 Very Good
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

7.3/10 Good
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

9.1/10 Wonderful
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

El Paso

Downtown El Paso stay.Within a 10-minute walk of this Downtown El Paso hotel, you'll find Plaza Theater and El Paso Symphony Orchestra. Judson F. Williams Convention Center and Abraham Chavez Theater are also within half a mile (1 km).

What's nearby

  • Plaza Theater - 5 min walk
  • Judson F. Williams Convention Center - 7 min walk
  • Southwest University Park - 8 min walk
  • University of Texas at El Paso - 2 min drive
  • Paso del Norte International Bridge - 3 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 14 min drive

Restaurants

  • Craft and Social - 2 min walk
  • Mamacitas Cafe and Cantina
  • Coffee Box - 4 min walk
  • Epic - 3 min walk
  • District Coffee - 4 min walk

About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

3.5-star hotel near Paso del Norte International Bridge
Hotel Indigo El Paso Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Indigo El Paso Downtown, an IHG Hotel. Parking is available for a fee.

  • 119 guestrooms or units
  • 12 levels
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo El Paso Downtown, an IHG Hotel offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 15 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Frequently asked questions

How close is Hotel Indigo El Paso Downtown, an IHG Hotel to the airport?

Hotel Indigo El Paso Downtown, an IHG Hotel is 8.2 mi (14-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo El Paso Downtown, an IHG Hotel?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown, an IHG Hotel on Jul 1, 2024 start from $138.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo El Paso Downtown, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo El Paso Downtown, an IHG Hotel.

Does Hotel Indigo El Paso Downtown, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo El Paso Downtown, an IHG Hotel, but cooked-to-order breakfast is offered for a fee of between USD 0 and 18 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Hotel Indigo El Paso Downtown, an IHG Hotel?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (14-min drive) are nearby.

What time is check-in at Hotel Indigo El Paso Downtown, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo El Paso Downtown, an IHG Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 15 per day.

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a pool?

Hotel Indigo El Paso Downtown, an IHG Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo El Paso Downtown, an IHG Hotel to downtown El Paso?

Hotel Indigo El Paso Downtown, an IHG Hotel is 0.1 mi away from El Paso.

Hotel Indigo El Paso Downtown, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 574 out of 1006 reviews" "
Rating 8 - Good. 198 out of 1006 reviews" "
Rating 6 - Okay. 82 out of 1006 reviews" "
Rating 4 - Poor. 60 out of 1006 reviews" "
Rating 2 - Terrible. 92 out of 1006 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Tremain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Roxann, Valley stream

Business traveler
Liked: Cleanliness, staff & service
Basically stayed there 3 times and they have no perks, no safe boxes. Plus dining very slow.
Stayed 3 nights in Feb 2024

6/10 Okay

Meredith

Traveled with family
Liked: Cleanliness
Live music until 1am
I’ve stayed at indigo hotels a couple of times but haven’t ever really loved any of them. On this particular trip they put us on a floor that happened to be right above the bar, which happen to have live music until 1 am. The way the hotel is situated, the bar sticks out the side f the hotel on an upper level so I would assume everyone on our floor probably had the same problem! It was the loudest base I’ve ever heard so it kept us awake until 1. Fortunately they didn’t start until 11 so we slept from 10-11 until we were first awakened by the front desk at 11 asking if we had a water leak in our bathroom!! I’ve honestly never experienced anything like this stay and I’ve stayed at a lot of hotels in my day. So, I would say, ask them about the live music before you book and also make sure you are on a floor far away from it if you want to sleep before 1am.
Stayed 1 night in Feb 2024

2/10 Terrible

Angelica

Stayed 1 night in Feb 2024

10/10 Excellent

Dayanara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at this hotel. The staff was exceptionally friendly, and the facilities, including the pool and rooms, were impeccably clean. The hotel's downtown El Paso location is incredibly convenient. However, the only drawback was the absence of complimentary parking. They do offer valet parking for $18 per night, but despite this, the overall experience at the hotel was delightful.
Stayed 1 night in Feb 2024

10/10 Excellent

Sergio

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Area around hotel safe. Parking options limited for self park.
Stayed 1 night in Feb 2024

10/10 Excellent

Braeden

Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024