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Kore Tulum Retreat and Spa Resort - Adults Only

4.5 star property
4.5-star adults-only resort near Tulum National Park

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Photo gallery for Kore Tulum Retreat and Spa Resort - Adults Only

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Free minibar, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch, dinner served; international cuisine
Property grounds
Reviews
8.0

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780
  • Popular LocationLas Palmas Public Beach14 min walk
  • Popular LocationPlaya Paraiso4 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • AirportTulum, Quintana Roo (TUY)14 min drive

Room options

View all photos for Suite, Jetted Tub, Garden View

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Garden View

7.3/10 Good
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Hot Tub, Garden View

Free minibar, in-room safe, desk, blackout drapes

Room, Hot Tub, Garden View

8.2/10 Very Good
  • 645 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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$346 total
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About the neighborhood

Tulum

Seaside stay .Within a 15-minute walk of this Zona Hotelera resort, you'll find Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 3 miles (5 km).
View more Resorts in TulumOpens in a new window

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 14 min walk
  • Playa Paraiso - 4 min drive
  • Tulum Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • Kin Toh - 16 min walk
  • Papaya Playa Beach Club - 10 min walk
  • Mateos - 18 min walk
  • Rossina Cafe - 5 min drive
  • Carl's Jr. - 3 min drive

About this property

Kore Tulum Retreat and Spa Resort - Adults Only

4.5-star adults-only resort near Tulum National Park
Some rates at Kore Tulum Retreat and Spa Resort - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Kore Tulum Retreat and Spa Resort - Adults Only offers its guests a full-service spa, 4 spa tubs, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A fitness center, spa services, and a library are also featured at the luxury Kore Tulum Retreat and Spa Resort - Adults Only.

This Mediterranean Tulum resort is smoke free.

  • 94 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2008
  • Cooked-to-order breakfast (free)
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Kore Tulum Retreat and Spa Resort - Adults Only offers 94 air-conditioned accommodations with private spa tubs and free minibar items. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 spa tubs
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kore Tulum Retreat and Spa Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

How close is Kore Tulum Retreat and Spa Resort - Adults Only to the airport?

Kore Tulum Retreat and Spa Resort - Adults Only is 27.6 mi (54-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Kore Tulum Retreat and Spa Resort - Adults Only?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Kore Tulum Retreat and Spa Resort - Adults Only on May 30, 2024 start from $236.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kore Tulum Retreat and Spa Resort - Adults Only have an airport shuttle?

Airport shuttle services are not available at Kore Tulum Retreat and Spa Resort - Adults Only.

How close is Kore Tulum Retreat and Spa Resort - Adults Only to the beach?

This resort is a short 14-minute walk from Las Palmas Public Beach and 1.3 mi (4-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Kore Tulum Retreat and Spa Resort - Adults Only offer free breakfast?

Kore Tulum Retreat and Spa Resort - Adults Only offers free cooked-to-order breakfast every day from 7 AM to 11 AM.

Is there a casino at Kore Tulum Retreat and Spa Resort - Adults Only?

No, there is no casino at this resort.

What time is check-in at Kore Tulum Retreat and Spa Resort - Adults Only?

Check-in begins at 3 PM.

Is there free parking at Kore Tulum Retreat and Spa Resort - Adults Only?

Free parking is not available at this resort.

Does Kore Tulum Retreat and Spa Resort - Adults Only have a pool?

Kore Tulum Retreat and Spa Resort - Adults Only features an outdoor pool.

Does Kore Tulum Retreat and Spa Resort - Adults Only have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.

Does Kore Tulum Retreat and Spa Resort - Adults Only have a spa?

This resort has a spa, which features facials, hydrotherapy, and hot stone massages.

How close is Kore Tulum Retreat and Spa Resort - Adults Only to downtown Tulum?

Kore Tulum Retreat and Spa Resort - Adults Only is 2.2 mi away from Tulum.

Kore Tulum Retreat and Spa Resort - Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 476 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 66 out of 1001 reviews" "
Rating 2 - Terrible. 90 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Natascha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Lois Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many things on the website were not true. There was no crepery, the in room Jacozzi is unusable because the water trickles in and is cool.
Stayed 7 nights in Feb 2024

6/10 Okay

Vanja

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Called for service multiple times, related to access to the safe, they told us we needed to be in our room. We were there for 2 hours and no one still came. At that point it was very late so we stopped waiting. The balcony area was not recently cleaned, layers of dirt on the chairs and cobwebs. Staff was friendly. Up keep off the overall properly is not what's presented on the pictures. The pool is missing tiles, limited with towels at the pool. Limited availability of bicycles (10 total), and the property is not close to things so that would be a great option to see things without a car. Overall needs an update, tha all inclusive pay does not reflect the provided amenities.
Stayed 6 nights in Feb 2024

6/10 Okay

Jose Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Amy

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I wish I could say I had a great time in Tulum, but this hotel wrecked any chance of that. I booked with a large group and sadly we all had a bad experience here over the course of 4 days. Pros- Lovely pool, bar and waitstaff were very friendly. Breakfast buffet was great. Cons- Food took 1-2 hours when dining at the restaurant for lunch or dinner. This was very consistent and we dined in small groups at these hours. Quality of the served food was simply very poor. We tried a different option each day hoping that each unappetizing dish was a fluke, but this was consistent. The last few days we simply had to eat elsewhere. We had items stolen from our safe in the room and the code changed. I alerted the front desk and then the concierge. They attempted to gaslight me and nothing was done about it, and I have followed up with them many times, before and after leaving the property. After reading reviews, this is a consistent issue. We were not told that removing the wrist band would be an issue- but one of the girls in our party removed hers and we were nearly not let back into the property after being out for late night drinks, with documentation that we were staying there. This is upon many other issues- brown water coming from the faucet, being denied drinking water, inconsistent cleaning, many issues with 3rd party booking not aligning with what the property reported on their end. Will not be back, and sorry to report that I would not recommend anyone else do so either.
Stayed 3 nights in Jan 2024

6/10 Okay

Nina

Disliked: Property conditions & facilities
At best I would give 3 star property, dining staff GREAT, only 1 front desk person, no shuttle service, no recommendations, bike rental $10 (if your a. Guest it should be included) food option weren't fantastic - Oriental night dining needs to be removed . 1st room the lock on window non existent, called FD no help, well change your room tomorrow.. traveling solo let's say I was awake all night. Did not change my room until 4pm. 2nd room better, then Luke warm water/low pressure. Everything needs updating!!!! Lots of TLC REQUIRED
Stayed 3 nights in Jan 2024

8/10 Good

Pawanvir

Traveled with partner
Liked: Cleanliness
The resort is perfect for relaxing and spending some quiet time. The resort itself is very aesthetically pleasing. There are 2 public beaches nearby. The only thing we didn’t like was the food. It tasted stale and bland.
Stayed 3 nights in Jan 2024

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Alberto was the best part of our stay! Amazing entertainmrnt coordinator. The property can stand to provide a daily schedule of events so guest will know what is taking place daily. Also, making sure water is not brown in rooms for proper bathing to take place.
Stayed 7 nights in Jan 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We pay extras money for the room have bathtub…you can’t even use it. Water is dripping in to the tub and not even hot…end up we have to use champagne bucket to carry water from the shower to fill up the tub. How terrible is that. Shower water even keep same temperature…minute cold next minute is hot burn. On hotel website said that few restaurants open on this property…is only one open and the food is so bad. Very dry and low quality. I always have mimosas with my breakfast when on vacation and they said no service wine till 11am. On grapes fruit tray have “maggots” I did call the manager to show him…I forgot to bring my phone to take pictures and post it here. I travel a lot I don’t complain unless very bad and terrible. The owner need to fix the water problem. Restaurant need to do better. All the staff is need and friendly. The room is clean.
Stayed 2 nights in Jan 2024

6/10 Okay

Olivia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property has nice landscaping, pretty buildings, is quiet, and with a good ocean view. The main issue is water and amenities. The water pressure is low, sometimes comes out brown, almost always the wrong temperature. It made for uncomfortable showers and no jacuzzi in the room or spa as advertised because of the dysfinctional water. The amenities were inconsistent ... Things like did we get water in our rooms, shampoo, syrup for pancakes... For some reason these little things just were not consistently available. And the food was just average, pretty bland, but adequate portions.
Stayed 5 nights in Jan 2024