We got a queen suit that included a sleeper sofa. First of all, when we got to the room, sat on the bed, the pillow fell over revealing a baby pacifier in the bed. Clear indication that the room had not been cleaned! Secondly, I had to ask for the bedding for the sleeper sofa several times.i had to go to the front desk to get the bedding and towels (only had 2 towels). Once we opened the sleeper sofa, realized it was broke and could not use it. So went back to the front desk, explained the situation. The only option was to move to another room, however there were no other room like ours. So we had to purchase an additional room for the 2 people who were going to sleep on this sofa bed. This was not a cheap room! The lady at the front was super nice but, these things were not acceptable! No compensation was offered do to all this, it just was a bad experience