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Mercure Santiago Centro

3.5 star property
3.5-star hotel near San Francisco Church

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Photo gallery for Mercure Santiago Centro

Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas
Front of property
Down comforters, Tempur-Pedic beds, minibar, in-room safe
Pool views, open daily
Pool views, open daily
Reviews
8.4

Very good

Popular amenities

  • BarBarBar
  • Breakfast available
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • GymGymGym
  • Room serviceRoom serviceRoom service

Explore the area

Map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000
  • Popular LocationBarrio París-Londres4 min walk
  • Popular LocationSanta Lucia Hill4 min walk
  • Popular LocationPalacio de la Moneda11 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)21 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 1 Queen Bed

7.4/10 Good
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 2 Twin Beds

9.1/10 Wonderful
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 1 Double Bed

8.6/10 Very Good
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds, View

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 2 Double Beds, View

10/10 Exceptional
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room
Almacruz Hotel y Centro de Convenciones
Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very Good, (458)
The price is $95
per night
$95 total
includes taxes & fees
Jun 15 - Jun 16
Almacruz Hotel y Centro de Convenciones

About the neighborhood

Santiago

Downtown Santiago stay.A stay at this Downtown Santiago hotel places you steps from National Archive and within a 5-minute walk of San Francisco Church. Pontifical Catholic University of Chile and Barrio París-Londres are also within half a mile (1 km).

What's nearby

  • Pontifical Catholic University of Chile - 4 min walk
  • Barrio París-Londres - 4 min walk
  • Santa Lucia Hill - 4 min walk
  • Plaza de Armas - 10 min walk
  • Palacio de la Moneda - 11 min walk

Getting around

  • Santa Lucia Station - 3 min walk
  • Parque Almagro Station - 18 min walk
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • McDonald's - 1 min walk
  • Da Dino - 2 min walk
  • Dominó Santa Rosa - 1 min walk
  • Las Tinajas de Villa Alegre - 3 min walk
  • Cafe San Isidro - 2 min walk

About this property

Mercure Santiago Centro

3.5-star hotel near San Francisco Church
Mercure Santiago Centro offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 8019 square feet (745 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Santiago Centro. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Mercure Santiago Centro was completed in October 2017.

This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 8019 sq ft of conference space
  • 745 sq m of conference space
  • Built in 2007
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Santiago Centro offers 142 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CLP 8,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CLP 12,376 for adults and CLP 12,376 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CLP 49000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CLP 45000 per pet, per day, plus a deposit of CLP 45000 per day
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 27000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 12376 for adults and CLP 12376 for children
  • Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: CLP 8400.00 per day
  • Pet deposit: CLP 45000 per day
  • Pet fee: CLP 45000 per pet, per day
  • Late check-out fee: CLP 49000 (subject to availability)
  • Rollaway bed fee: CLP 27000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

How close is Mercure Santiago Centro to the airport?

Mercure Santiago Centro is 11.9 mi (22-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Santiago Centro?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on Jul 1, 2024 start from $87.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Santiago Centro have an airport shuttle?

Mercure Santiago Centro offers an airport shuttle 24 hours a day, on request, for a charge of CLP 25000 per vehicle, one-way.

Does Mercure Santiago Centro offer free breakfast?

Free breakfast isn’t provided at Mercure Santiago Centro, but buffet breakfast is offered for a fee of CLP 12376 for adults and CLP 12376 for children.

Is there a casino at Mercure Santiago Centro?

No, there is no casino at this hotel.

What time is check-in at Mercure Santiago Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mercure Santiago Centro?

Free parking is not available at this hotel. Self parking is available for CLP 8400.00 per day.

Does Mercure Santiago Centro have a pool?

Mercure Santiago Centro features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.

Does Mercure Santiago Centro have a restaurant?

Mercure Santiago Centro is home to Amaranto, which features international cuisine.

Does Mercure Santiago Centro have a spa?

There are no spa services available at this hotel.

How close is Mercure Santiago Centro to downtown Santiago?

Mercure Santiago Centro is 1.4 mi away from Santiago.

Mercure Santiago Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 341 out of 829 reviews" "
Rating 8 - Good. 341 out of 829 reviews" "
Rating 6 - Okay. 99 out of 829 reviews" "
Rating 4 - Poor. 26 out of 829 reviews" "
Rating 2 - Terrible. 22 out of 829 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tak

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property overall is well kept in the reception, hallway and other general areas. The room is spacious and comfortable except the bathroom where work definitely needs to be done. Air conditioning is quiet and efficient. The hotel is located next to the Santa Lucia subway station and a bus stop which makes getting around easy. However, the area outside the hotel is dirty and makes people uncomfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and flexible. Air conditioning worked well. The bed was firm. Good value for the money.
Stayed 3 nights in Feb 2024

6/10 Okay

Tomasz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A 4 stars hotel with the service of 2 stars hotel
The 4 stars hotel provides with the kettle in the room and 2 tea bags. Then asks for the money to refill tea bags when the first two were used. Coffee not provided. Water bottles provided only on the arrival. Somehow unfriendly way to let us in at the front door (though also depending on the door man). They QR code system with the menu and service by the pool. Though trying to get attention of the bartender using this system can take you for ever. After 3 attempts to call the waiter/bartender via QR code call system we gave up and left the pool area.
Stayed 6 nights in Feb 2024

10/10 Excellent

Tak Fai, LITTLE NECK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Great! Only area has some homeless !
Stayed 3 nights in Feb 2024

10/10 Excellent

Ihsan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the price. Comfortable and clean. Very friendly personnel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2024

6/10 Okay

Robert

Traveled with group
Liked: Cleanliness
Gritty area, where even the hotel staff advised not to use our cellphones in public, for fear of robbery.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ling Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My favourite part of this property was the location. Very centralized and walking distance to everything in my opinion. Areas for improvement: (1) the concierges always had an attitude that I appeared to be annoying them when asking for simple things (ie putting coffee on my tab, or recommendations, or when my room key stopped working). (2) the wait staff at the outdoor bar was very slow and it was more bar service than actually being served (3) when leaving in the morning, I requested a taxi. The concierge said that the taxi would ONLY accept cash, and it was $3000 pesos more than I paid coming from the airport. I felt scammed but due to my limited Spanish felt like I was in a bind. The concierge should have just called another taxi for me as I requested. I cannot said I’d recommend this hotel, given the subpar customer service.
Stayed 3 nights in Jan 2024