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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Family-friendly stay near Isla Verde Beach

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Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Exterior
Studio, 2 Double Beds, Non Smoking (Nonsuite) | In-room safe, laptop workspace, blackout drapes, soundproofing
Pool views, open daily
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast included
  • SpaSpaSpa
  • Hot Tub
  • Parking availableParking availableParking available
  • BarBarBar
  • Pool

Explore the area

Map
8000 Tartak Street, Carolina, 00979
  • Popular LocationIsla Verde Beach6 min walk
  • Popular LocationCarolina Beach8 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)20 min walk
  • Popular LocationCondado Beach7 min drive

Room options

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Suite, 2 Bedrooms, 2 Bathrooms | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, 2 Bathrooms

8.8/10 Excellent
  • 450 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking (Nonsuite)

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds (Top Floor)

9.2/10 Wonderful
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed

9.1/10 Wonderful
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.8/10 Excellent
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds

8.8/10 Excellent
  • 450 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Pool View

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub

10/10 Exceptional
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds, Pool View

7.6/10 Good
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, laptop workspace, blackout drapes, soundproofing

Presidential Suite, 1 King Bed

  • 1064 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.3/10 Wonderful
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10/10 Exceptional
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Top Floor)

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed (Top Floor)

8/10 Good
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hampton Inn & Suites San Juan
Pool
Hot Tub
Breakfast included
Free WiFi
4.6 out of 5, Wonderful, (1318)
The price is $215
per night
$278 total
includes taxes & fees
Jun 17 - Jun 18
Hampton Inn & Suites San Juan

About the neighborhood

Carolina

Seaside stay .With a stay at this Isla Verde resort, you'll be within half a mile (1 km) of Isla Verde Beach and 6 miles (10 km) of Condado Beach. Plaza las Americas and Puerto Rico Convention Center are also within 6 miles (10 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 6 min walk
  • Carolina Beach - 8 min walk
  • Condado Beach - 7 min drive
  • Plaza las Americas - 8 min drive
  • Puerto Rico Convention Center - 9 min drive

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • Mi Casita Restaurant - 5 min walk
  • Pizza City - 9 min walk
  • 24 Market Place - 5 min walk
  • Verace - 2 min walk
  • La Cueva Del Mar - 2 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly stay near Isla Verde Beach
Embassy Suites by Hilton San Juan Hotel & Casino offers its guests a children's pool, an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 12000 square feet (1115 square meters) and includes conference space. A casino, spa services, and a terrace are also featured at the family-friendly Embassy Suites by Hilton San Juan Hotel & Casino. Parking is available for a fee.

This Carolina resort is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1996
  • Cooked-to-order breakfast (free)
  • Casino
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 19 per night)
  • Covered valet parking on site (USD 24 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 19.00 per night
  • Covered valet parking fee: USD 24.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

How close is Embassy Suites by Hilton San Juan Hotel & Casino to the airport?

Embassy Suites by Hilton San Juan Hotel & Casino is 3.2 mi (16-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on Jun 17, 2024 start from $224.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton San Juan Hotel & Casino have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton San Juan Hotel & Casino.

How close is Embassy Suites by Hilton San Juan Hotel & Casino to the beach?

This resort is a short 6-minute walk from Isla Verde Beach and 8-minute walk from Carolina Beach. Don't forget your sunscreen!

Does Embassy Suites by Hilton San Juan Hotel & Casino offer free breakfast?

Embassy Suites by Hilton San Juan Hotel & Casino offers free cooked-to-order breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Embassy Suites by Hilton San Juan Hotel & Casino?

During your stay you can enjoy the 650 square-foot casino on site, featuring 114 slot machines, 6 gaming tables, and bingo.

What time is check-in at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Embassy Suites by Hilton San Juan Hotel & Casino?

Free parking is not available at this resort. Self parking is available for USD 19.00 per night, and valet parking for USD 24.00 per night.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a pool?

Embassy Suites by Hilton San Juan Hotel & Casino features an outdoor pool and a children's pool.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a spa?

This resort doesn't have a spa, but it does offer facials, massages, and body treatments.

How close is Embassy Suites by Hilton San Juan Hotel & Casino to downtown Carolina?

Embassy Suites by Hilton San Juan Hotel & Casino is 5.9 mi away from Carolina.

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1498 out of 2267 reviews" "
Rating 8 - Good. 466 out of 2267 reviews" "
Rating 6 - Okay. 165 out of 2267 reviews" "
Rating 4 - Poor. 62 out of 2267 reviews" "
Rating 2 - Terrible. 76 out of 2267 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was fine except toilet flush lever was tied with a wire and kept getting caught when flushing. Parking was full most of the time but always managed.
Stayed 2 nights in May 2024

8/10 Good

Jantisha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and helpful. The hotel provided happy hour drinks and snacks with daily breakfast that help save some money.

2/10 Terrible

Amont, Piscataway

Disliked: Cleanliness, property conditions & facilities
Rooms wasn’t clean ..
Stayed 4 nights in Feb 2024

10/10 Excellent

cyril

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 4 nights in Jan 2024

8/10 Good

TAMMY

Liked: Cleanliness, property conditions & facilities, room comfort
Slow cleaning and checking
They did not have our room ready at 4pm checkin. I was ill and needed my room. I waited all day to get a room and when it was not ready at 4 I was displeased
Stayed 1 night in Mar 2024

10/10 Excellent

Heidi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that my family got split up. We asked for rooms next to each other or adjoining rooms, months before our trip and we weren't even close. There are 6 of us and the youngest is breast fed. We had to keep walking down the hallway and around a corner in the middle of the night.
Stayed 1 night in Feb 2024

10/10 Excellent

Angel L

Liked: Cleanliness, staff & service, property conditions & facilities
Greetings Expedia: My wife was going to have surgery on that date at the Auxilio Mutuo Hospital and we chose the Embassy Hotel because it was close to the Hospital since we are from Barceloneta and it was impossible to be at the hospital at 9:00 am due to the traffic. Excellent Hotel, very good location, attention and magnificent indoor parking. Thanks, Hotel Embassy and Expedia
Stayed 1 night in Feb 2024

8/10 Good

Preston

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason I don’t give 5 stars is the beach service. I don’t mind paying the daily resort fee, but the times we went to the beach, they were out of towels and umbrellas. Other than that, we loved staying here. Excellent staff and very friendly
Stayed 3 nights in Feb 2024

10/10 Excellent

Ilian

Liked: Cleanliness, staff & service, property conditions & facilities
De los mejores hoteles en Puerto Rico. El desayuno es muy bueno. En general fue una buena estadía.
Stayed 1 night in Mar 2024

10/10 Excellent

Tara Elaine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a short walk to a beautiful beach. They provided beach chairs and umbrella. The restaurants in the hotel were very good and reasonably priced! The pool was great. Happy hour was always fun! The live music at the casino added some fun to the experience. The room was average but we weren’t in it much so we didn’t need anything stellar. The staff were helpful and friendly! The coffee shop inside was cute. We loved our stay and want to take our kids back there!
Stayed 4 nights in Feb 2024