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CIQALA Luxury Suites

4.0 star property
4-star hotel near Puerto Rico Convention Center

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Photo gallery for CIQALA Luxury Suites

Terrace/patio
Front of property
Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe
Free daily cooked-to-order breakfast
Lobby
Reviews
7.0

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Popular LocationPuerto Rico Convention Center12 min walk
  • Popular LocationCondado Beach18 min walk
  • Popular LocationCasino del Mar at La Concha Resort3 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)14 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

7.4/10 Good
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Studio Suite, 1 Queen Bed

Luxury Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Luxury Studio Suite, 1 Queen Bed

8.5/10 Very Good
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

8.7/10 Excellent
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Luxury Suite, 1 Bedroom

7.9/10 Good
  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

  • 1700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

8/10 Good
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

Santurce stay.Within a 15-minute walk of this Santurce hotel, you'll find Puerto Rico Convention Center and Sheraton Casino. Condado Beach and Casino del Mar at La Concha Resort are also within 2 miles (3 km).

What's nearby

  • Distrito T-Mobile - 11 min walk
  • Puerto Rico Convention Center - 12 min walk
  • Pan American Pier - 15 min walk
  • Condado Beach - 18 min walk
  • Casino del Mar at La Concha Resort - 3 min drive

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • Éter Rooftop & Lounge - 1 min walk
  • Casita Miramar - 6 min walk
  • La Isla - 4 min walk
  • Los Pinos Num 2 - 7 min walk
  • Pueblo supermarket - Miramar - 7 min walk

About this property

CIQALA Luxury Suites

4-star hotel near Puerto Rico Convention Center
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly CIQALA Luxury Suites. Free self parking is available.

This 4-star San Juan hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 8 levels
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
CIQALA Luxury Suites offers 19 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 20 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites Hotel
CIQALA Luxury Suites San Juan
CIQALA Luxury Suites Hotel San Juan

Frequently asked questions

How close is CIQALA Luxury Suites to the airport?

CIQALA Luxury Suites is 6.3 mi (21-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at CIQALA Luxury Suites?

As of May 21, 2024, prices found for a 1-night stay for 2 adults at CIQALA Luxury Suites on May 27, 2024 start from $174.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does CIQALA Luxury Suites have an airport shuttle?

Airport shuttle services are not available at CIQALA Luxury Suites.

How close is CIQALA Luxury Suites to the beach?

This hotel is 1.3 mi (2-min drive) from Condado Beach and 2.1 mi (5-min drive) from Escambron Beach. Don't forget your sunscreen!

Does CIQALA Luxury Suites offer free breakfast?

CIQALA Luxury Suites offers free cooked-to-order breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at CIQALA Luxury Suites?

No, there is no casino at this hotel, but Casino Metro (9-min walk) and Sheraton Casino (11-min walk) are nearby.

What time is check-in at CIQALA Luxury Suites?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM.

Is there free parking at CIQALA Luxury Suites?

This hotel offers free self parking.

Does CIQALA Luxury Suites have a pool?

CIQALA Luxury Suites features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does CIQALA Luxury Suites have a restaurant?

CIQALA Luxury Suites is home to Our SP Floor Lounge, which features Caribbean cuisine, ocean views, and a poolside location.

Does CIQALA Luxury Suites have a spa?

There are no spa services available at this hotel.

How close is CIQALA Luxury Suites to downtown San Juan?

CIQALA Luxury Suites is 2.3 mi away from San Juan.

CIQALA Luxury Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 394 out of 1003 reviews" "
Rating 8 - Good. 182 out of 1003 reviews" "
Rating 6 - Okay. 131 out of 1003 reviews" "
Rating 4 - Poor. 107 out of 1003 reviews" "
Rating 2 - Terrible. 189 out of 1003 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Eric-Michael

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not staying again
The place was dirty. There was hair in the sinks, likely from a beard. The A/C and TV in one room didn’t work forcing us to sleep on the couch. When this was told to the front desk staff, they didn’t care and started to talking to each other.
Stayed 1 night in Feb 2024

10/10 Excellent

Galo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience. Good location friendly staff. view from rooftop lounge was beautiful.
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A PLACE BE RELAXED IT'S PERFECT PRIVACY
It's was wonderful and Romantic for my wife and the employees are very helpful and attention. The room It's was fantastic and have all supplies you needed it. Top roof the view it's beautiful at night and eat at restaurant and pool it's was nice.. But only suggestion it's parking area it's to small for some vehicles and the space for moving around and entrance or exits
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph

Stayed 7 nights in Feb 2024

8/10 Good

Diaja

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is okay. I believe I expected more because the name advertises Luxury. The place wasn’t the tidiest but house keeping was willing to clean whatever we realized needed to be cleaned. I was actually going to check out early . The manager was willing to accommodate my partner and I. He upgraded our room to a suite - free of charge. All of the staff went above and beyond to welcome us to San Juan. They gave us recommendations for local eateries and excretions on the island. . (The hotel is also located in walking distance from local shops, restaurants and a movie theater. ) The staff themselves made the stay for us. Thanks Miguel and team.
Stayed 4 nights in Feb 2024

6/10 Okay

leonor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wasn’t what i expected. However, the hotel manager was very helpful and professional. He attended to me asap and corrected my issue. The staff was also very friendly and helpful. As for the property, it seems to be going through a bit of construction, as well as the neighborhood.
Stayed 3 nights in Feb 2024

8/10 Good

Danyelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean, close to everything. The staff was very helpful and friendly.
Stayed 3 nights in Feb 2024

10/10 Excellent

nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple nice stay, however a loud help screamed was heard in morning around 3 am did felt unsafe by then.
Stayed 1 night in Feb 2024

4/10 Poor

NIVEK

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024