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Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
3.5-star beachfront resort near Playacar Golf Club

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Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

5 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe, 2 Queen Beds, Non-Smoking | In-room safe, blackout drapes, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Free toiletries, hair dryer, towels
Reviews
7.8

Good

Popular amenities

  • All inclusiveAll inclusiveAll inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club3 min drive
  • Popular LocationQuinta Avenida6 min drive
  • Popular LocationXcaret Eco Theme Park15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)52 min drive

Room options

View all photos for Superior Garden, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Superior Garden, 1 King Bed, Non-Smoking

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Accessible Room, 1 Queen Bed, Non-Smoking

  • 391 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Superior Ocean, 2 Queen Beds, Non-Smoking

  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

Superior Room, 2 Queen Beds, Non Smoking, Pool View | In-room safe, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking | In-room safe, blackout drapes, iron/ironing board

Deluxe, 2 Queen Beds, Non-Smoking

  • 428 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking | In-room safe, blackout drapes, iron/ironing board

Superior Garden, 2 Queen Beds, Non-Smoking

  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Superior Ocean, 1 King Bed, Non-Smoking

  • 391 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar resort places you within 3 miles (5 km) of Quinta Avenida and Playacar Golf Club. Also, Mamitas Beach is within 3 miles (5 km) and Xplor Theme Park is within 6 miles (10 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 3 min drive
  • Quinta Avenida - 6 min drive
  • Xplor Theme Park - 11 min drive
  • Xcaret Eco Theme Park - 15 min drive
  • Mamitas Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • Rosa Roja - 6 min walk
  • Starbucks - 5 min walk
  • Restaurante Miramare - 14 min walk
  • Restaurante Uxmal - 15 min walk
  • La Barra Artesanal - 6 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5-star beachfront resort near Playacar Golf Club
Some rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Viva Maya by Wyndham, A Trademark All Inclusive Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This eco-certified resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 604 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 18977 sq ft of conference space
  • 1763 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Viva Maya by Wyndham, A Trademark All Inclusive Resort offers 604 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Spa tub
  • Surfing/bodyboarding
  • Tennis lessons
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Viva Maya by Wyndham, A Trademark All Inclusive Resort to the airport?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is 20.3 mi (255-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark All Inclusive Resort on May 30, 2024 start from $317.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have an airport shuttle?

Viva Maya by Wyndham, A Trademark All Inclusive Resort offers an airport shuttle.

How close is Viva Maya by Wyndham, A Trademark All Inclusive Resort to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer free breakfast?

Viva Maya by Wyndham, A Trademark All Inclusive Resort does not offer free breakfast.

Is there a casino at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, there is no casino at this resort, but Riviera Gran Casino (6-min drive) is nearby.

What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

This resort offers free self parking.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool?

Viva Maya by Wyndham, A Trademark All Inclusive Resort features 2 outdoor pools and a children's pool.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a restaurant?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is home to La Terraza, which features international cuisine.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a spa?

This resort has a spa, which features body wraps, massages, and body scrubs.

How close is Viva Maya by Wyndham, A Trademark All Inclusive Resort to downtown Playa del Carmen?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is 1.9 mi away from Playa del Carmen.

Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1051 reviews" "
Rating 8 - Good. 301 out of 1051 reviews" "
Rating 6 - Okay. 160 out of 1051 reviews" "
Rating 4 - Poor. 95 out of 1051 reviews" "
Rating 2 - Terrible. 76 out of 1051 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Masood

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good services
Stayed 5 nights in Feb 2024

6/10 Okay

Joshua David, Dacono

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 5th time back to this specific resort in the last 10 yrs. The food options at the buffet and quality of food has gone really downhill. Rooms are getting outdated too. Staff are great, location, entertainment, beach are all great. But, I’m not sure I’ll go back because of the food and rooms.
Stayed 7 nights in Feb 2024

10/10 Excellent

Julia

Stayed 5 nights in Feb 2024

10/10 Excellent

hamid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and excellent food
Stayed 5 nights in Feb 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Beautiful grounds.
Stayed 7 nights in Feb 2024

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girls trip and great resort. Adult pool was a nice area that felt like your own oasis. Beach was beautiful! No issues or concerns.
Stayed 5 nights in Feb 2024

10/10 Excellent

tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, amazing staff, and super entertaining!!!

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a great place to stay, pleanty of nightly entertainment,great beach access and lounge area. I really didn't care much about the buffet but it was all we could eat because of how limited the availability for the 3 restaurants they have. I wish I could have tried at least one of them.
Stayed 4 nights in Feb 2024

4/10 Poor

Jill

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff! The dining area and Buffett was loud and busy but the food was very good and easy to get your plate and find a spot to eat. Busy fun atmosphere and the beach was beautiful!
Stayed 6 nights in Feb 2024