Ocean Riviera Paradise All Inclusive

4.5 star property
4.5-star beachfront property near Mamitas Beach

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Aerial view
Eden Master Suite | Free minibar, in-room safe, desk, free WiFi
11 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor wedding area
Reviews
8.0

Very good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationPlaya Xcalacoco9 min walk
  • Popular LocationGran Coyote Golf4 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

Eden Junior Suite Rooftop

7/10 Good
  • 1453 sq ft
  • Sleeps 3

Eden Junior Suite Swim Up

8/10 Very Good
  • 613 sq ft
  • Sleeps 3

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

9.6/10 Exceptional
  • 613 sq ft
  • Sleeps 3

Eden Junior Suite Pool View

  • 614 sq ft
  • Sleeps 4

Privilege Junior Suite Pool View

  • 614 sq ft
  • Sleeps 3

Eden Master Suite

  • 1246 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

7.7/10 Good
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

  • 614 sq ft
  • Resort view
  • Sleeps 3

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

8.4/10 Very Good
  • 614 sq ft
  • Sleeps 4

Eden Junior Suite Ocean View

  • 614 sq ft
  • Ocean view
  • Sleeps 4

Eden Junior Suite with Jacuzzi

7.6/10 Good
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Rooftop

  • 1453 sq ft
  • Resort view
  • Sleeps 3

Daisy Junior Suite Garden View

7.8/10 Good
  • 614 sq ft
  • Sleeps 4

Junior Suite Standard

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

On the beach.Stay at this Playa del Carmen property and you'll be within half a mile (1 km) of Playa Xcalacoco and 2 miles (3 km) of Gran Coyote Golf. Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk
  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 9 min drive
  • Playa del Carmen Main Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • Alberca - Pool - 19 min walk
  • Amaranto - 5 min walk
  • The Fives Plaza - 12 min walk
  • Snack Riviera - 19 min walk
  • 5th Avenue - 14 min walk

About this property

Ocean Riviera Paradise All Inclusive

4.5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 3 bars by the pool
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Shopping
  • Spa tub
  • Stereo
  • Table tennis
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

How close is Ocean Riviera Paradise All Inclusive to the airport?

Ocean Riviera Paradise All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on May 30, 2024 start from $237.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Riviera Paradise All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Riviera Paradise All Inclusive.

How close is Ocean Riviera Paradise All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Riviera Paradise All Inclusive offer free breakfast?

Ocean Riviera Paradise All Inclusive does not offer free breakfast.

Is there a casino at Ocean Riviera Paradise All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Riviera Paradise All Inclusive?

This property offers free self parking.

Does Ocean Riviera Paradise All Inclusive have a pool?

Ocean Riviera Paradise All Inclusive features 5 outdoor pools and a children's pool.

Does Ocean Riviera Paradise All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like international cuisine, garden views, and light fare.

Does Ocean Riviera Paradise All Inclusive have a spa?

Pamper yourself with a day at Despacio, where you can enjoy reflexology, Thai massages, and mani/pedis.

How close is Ocean Riviera Paradise All Inclusive to downtown Playa del Carmen?

Ocean Riviera Paradise All Inclusive is 3.5 mi away from Playa del Carmen.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 626 out of 1375 reviews" "
Rating 8 - Good. 329 out of 1375 reviews" "
Rating 6 - Okay. 209 out of 1375 reviews" "
Rating 4 - Poor. 91 out of 1375 reviews" "
Rating 2 - Terrible. 120 out of 1375 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Joleen

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The outdoor property is beautiful. The rooms are very basic and the sinks didn’t drain. The buffet food was not great. They harassed us about taking towels off the property for our excursion. They made me sign a form agreeing to pay $100 per towel if we lost one. We went during busy season and were never able to get chairs at the pools because people go out early in the morning and put towels down. You will see wildlife like raccoons, lemurs, iguanas, and monkeys! That’s cool, minus the raccoons. The spa facility is very basic and needs upgrades. The spa pool is indoor and very cold. The sauna and steam were dirty and they ran out of cups for the water in the spa. They charge 5 star spa prices but don’t deliver as far as facilities go. However, our massages and facials were top notch. Excellent.
Stayed 5 nights in Feb 2024

8/10 Good

Jeffrey

Stayed 6 nights in Feb 2024

10/10 Excellent

Karlee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Ocean Riviera Paradise for a wedding. The staff here are amazing. So kind and so helpful. The property was clean. There is something for everyone at this resort. A kids/family section (daisy), an adults only section (el beso), a privileged section, and a general section for couples or families (Eden). We stayed in the privilege section and it was lovely. The only downside was the privilege beach section was on the small side. However, there is staff there to help find a spot for you when some people “reserve” their spots with their towels and don’t show back up until many hours later. The food everywhere we went was amazing - including the main buffet. Would recommend to others 😊
Stayed 5 nights in Feb 2024

6/10 Okay

ALAN

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Te maintenance is not good, however Claudia the guest service manager really help us to improve the vacation time. We changed 2 times the room and she take care of us. She makes the difference
Stayed 8 nights in Feb 2024

8/10 Good

Chih

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish Mike’s coffee bar had more staff and faster service. They were great but lots of demand so long line ups during prime time. Wish ice cream shop was opened during the day. Reservation system for restaurants was poor. Staff said they would make reservation for us and when we showed up, there wasn’t one; another time, one reservationist said we had reso, sent us there 30 min before the restaurant even opened.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tyler Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property
Stayed 6 nights in Feb 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean and in a great location. Staff was friendly and our concierge Gerry “the protector “ was amazing.
Stayed 6 nights in Feb 2024