See all properties
Save

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
4.5-star beachfront property near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
One-Bedroom Suite Oceanfront - 1 King Bed | Premium bedding, pillowtop beds, free minibar, in-room safe
Coffee shop
On the beach, white sand, free beach cabanas, sun loungers
Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationMamitas Beach3 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Presidential Suite, 1 King Bed

Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Suite, 1 King Bed

  • 1959 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite - 1 King Bed

One-Bedroom Suite - 1 King Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

One-Bedroom Suite - 1 King Bed

  • 1331 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Up Oceanfront - 1 King Bed

Junior Suite Swim-Up Oceanfront - 1 King Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Swim-Up Oceanfront - 1 King Bed

  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - 1 King Bed - Mobility Accessible W/Roll-In Shower

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View - 1 King Bed - Mobility Accessible W/Roll-In Shower

  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - 1 King Bed

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View - 1 King Bed

9.1/10 Wonderful
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Oceanfront Walk-Out - 1 King Bed

Junior Suite Oceanfront Walk-Out - 1 King Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Oceanfront Walk-Out - 1 King Bed

  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite Oceanfront - 1 King Bed

One-Bedroom Suite Oceanfront - 1 King Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

One-Bedroom Suite Oceanfront - 1 King Bed

  • 1331 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Up - 1 King Bed

Junior Suite Swim-Up - 1 King Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Swim-Up - 1 King Bed

  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View - 1 King Bed

Junior Suite Ocean View - 1 King Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View - 1 King Bed

9.1/10 Wonderful
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View - 1 King Bed

LED TV

Junior Suite Pool View - 1 King Bed

  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Up - 2 Double Beds

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Swim-Up - 2 Double Beds

  • 653 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View - 2 Double Beds - Mobility Accessible W/Roll-In Shower

Junior Suite Garden View - 2 Double Beds - Mobility Accessible W/Roll-In Shower | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View - 2 Double Beds - Mobility Accessible W/Roll-In Shower

  • 653 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Garden View - 2 Double Beds

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View - 2 Double Beds

  • 653 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 2 Double Beds

  • 653 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Oceanfront - 1 King Bed

Junior Suite Oceanfront - 1 King Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Oceanfront - 1 King Bed

  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 1 King Bed

8.4/10 Very Good
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View - 2 Double Beds

View from room

Junior Suite Ocean View - 2 Double Beds

  • 653 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool View - 2 Double Beds

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Pool View - 2 Double Beds

  • 653 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Pool
All inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2451)
The price is $255
per night
$257 total
includes taxes & fees
Jun 12 - Jun 13
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the neighborhood

Playa del Carmen

On the beach.A stay at this Downtown Playa del Carmen property places you steps from Playa del Carmen Main Beach and within a 5-minute walk of Quinta Avenida. Also, Mamitas Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 3 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Bloody Mary Food Drinks & Rock - 2 min walk
  • Lobby Bar - 1 min walk
  • La Parrilla Playa - 2 min walk
  • Señor Frogs - 2 min walk
  • Los Aguachiles - 2 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5-star beachfront property near Playa del Carmen Main Beach
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Hilton Playa del Carmen, an All-Inclusive Adult Only Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a steam room. Self parking and valet parking are free. A complete renovation of Hilton Playa del Carmen, an All-Inclusive Adult Only Resort was completed in December 2019.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 524 guestrooms or units
  • 4 levels
  • 4 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 6781 sq ft of conference space
  • 630 sq m of conference space
  • Built in 2005
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Swim-up bar
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offers 524 air-conditioned accommodations with indoor private spa tubs and free minibar items. Rooms open to balconies or patios. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

How close is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort to the airport?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is 21.4 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort on Jun 1, 2024 start from $458.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort.

How close is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offer free breakfast?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort does not offer free breakfast.

Is there a casino at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

No, there is no casino at this property, but Riviera Gran Casino (11-min walk) is nearby.

What time is check-in at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

This property offers free self parking and valet parking.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a pool?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort features 3 outdoor pools.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a restaurant?

There are 7 onsite restaurants, offering options like Fusion cuisine, a beachfront location, and garden views.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a spa?

Pamper yourself with a day at Innan, where you can enjoy hot stone massages, hydrotherapy, and body wraps.

How close is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort to downtown Playa del Carmen?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is 0.3 mi away from Playa del Carmen.

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 759 out of 1175 reviews" "
Rating 8 - Good. 234 out of 1175 reviews" "
Rating 6 - Okay. 92 out of 1175 reviews" "
Rating 4 - Poor. 52 out of 1175 reviews" "
Rating 2 - Terrible. 38 out of 1175 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its was Excellent
Stayed 4 nights in Feb 2024

10/10 Excellent

Ignacio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Rimoun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to the Cancun area many times and this was one of our best trips. The food was exceptional for an all inclusive. Service, layout and amenities were great. Loved the entertainment; opening band at 7:30 every night, followed by a show, then more music till 11. My only con was they stop serving drinks at 11 and the whole place pretty much shuts down. However we preferred the Playa Del Carmen nightlife; live music, clubs, dancing, bars, shopping and general fun walking around.
Stayed 4 nights in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is beautiful and location is perfect. Was disappointed that "All-inclusive" ended up meaning "as long as we have it in stock". This should never be the case when spending $1,000/night for ALL-inclusive. Food was very good, other than the Asian-fusion restaurant. Once again, was charged extra for an undercooked (then overcooked after sending back) steak and mediocre lobster and one of the restaurants on property wasn't even included in the all-inclusive price...what's the point?!? Overall a fantastic stay and would definitely recommend it to anyone considering Playa.
Stayed 4 nights in Feb 2024

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Everyone was kind and helpful. Servers remembered our names and preferences. Miguel Acros and so many others were outstanding. Beautiful property in a great location!
Stayed 6 nights in Feb 2024

8/10 Good

Behrooz

Liked: Cleanliness
Disliked: Staff & service
The food was not great, it was mediocre and was basically the same at all the restaurants although menus were titled and advertised differently at the different restaurants.The beach was fantastic. The location was great. Property was old and needs to be updated. Our room was fine and the air conditioning worked well. The spa massage was excellent and worth it. There is no food of any kind ( no chips,salsa, nachos or any appetizers in pool and beach areas which is a definite negative). In fact there was no nachos in any of the property restaurants.
Stayed 6 nights in Feb 2024

8/10 Good

Linda

Stayed 10 nights in Feb 2024

10/10 Excellent

Rosie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for vacation
Stayed 6 nights in Feb 2024

2/10 Terrible

Darrell

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was terrible! We were COMPLETELY discriminated against throughout my stay. Never offered drinks at check in, ignored, and stared at. Everyone on the staff team was rude and dismissive! NEVER staying there or recommending this place!
Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for our honeymoon!! We had a great time food and drinks were great as well as the service!! Definitely recommend!!
Stayed 6 nights in Jan 2024