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RIU Palace Tropical Bay - All Inclusive

4.0 star property
4-star beachfront property near Bloody Bay Beach

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Photo gallery for RIU Palace Tropical Bay - All Inclusive

Sports facility
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes
Buffet
Reception
Reviews
8.6

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Popular LocationBloody Bay Beach10 min walk
  • Popular LocationHedonism II16 min walk
  • Popular LocationKool Runnings Water Park3 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)86 min drive

Room options

View all photos for Junior Suite, Garden View (B2C CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C CAN)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C CAN)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C CAN)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (L)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

9/10 Wonderful
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

10/10 Exceptional
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (C)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (C)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (U)

8.4/10 Very Good
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (L)

10/10 Exceptional
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

7.6/10 Good
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

8.5/10 Very Good
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (C)

Standard Double Room (C) | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (C)

10/10 Exceptional
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C CAN)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Garden View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (E)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (L)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (E)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C CAN)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Side Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Ocean View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Negril

Beachside getaway.You'll be within half a mile (1 km) of Bloody Bay Beach and 2 miles (3 km) of Booby Cay with a stay here. Seven Mile Beach and Kool Runnings Water Park are also within 2 miles (3 km).

What's nearby

  • Bloody Bay - 1 min walk
  • Bloody Bay Beach - 10 min walk
  • Hedonism II - 16 min walk
  • Seven Mile Beach - 18 min walk
  • Kool Runnings Water Park - 3 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 86 min drive

Restaurants

  • Green Island Restaurant, RIU - 15 min walk
  • Royalton Lobby Bar - 17 min walk
  • Hunter Steakhouse - 16 min walk
  • Zen - 14 min walk
  • Mandalay at Riu - 15 min walk

About this property

RIU Palace Tropical Bay - All Inclusive

4-star beachfront property near Bloody Bay Beach
RIU Palace Tropical Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

RIU Palace Tropical Bay - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly RIU Palace Tropical Bay - All Inclusive. Self parking is free.

This 4-star Negril property is smoke free.

  • 452 guestrooms or units
  • 2 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
RIU Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Volleyball
  • Water skiing
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at RIU Palace Tropical Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
RIU Palace Tropical Bay - All Inclusive Negril
RIU Palace Tropical Bay - All Inclusive All-inclusive property

Frequently asked questions

How close is RIU Palace Tropical Bay - All Inclusive to the airport?

RIU Palace Tropical Bay - All Inclusive is 44.2 mi (86-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

Does RIU Palace Tropical Bay - All Inclusive have an airport shuttle?

Airport shuttle services are not available at RIU Palace Tropical Bay - All Inclusive.

How close is RIU Palace Tropical Bay - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does RIU Palace Tropical Bay - All Inclusive offer free breakfast?

RIU Palace Tropical Bay - All Inclusive offers free buffet breakfast every day from 7 AM to 11 AM.

Is there a casino at RIU Palace Tropical Bay - All Inclusive?

No, there is no casino at this property.

What time is check-in at RIU Palace Tropical Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at RIU Palace Tropical Bay - All Inclusive?

This property offers free self parking.

Does RIU Palace Tropical Bay - All Inclusive have a pool?

RIU Palace Tropical Bay - All Inclusive features 2 outdoor pools and a children's pool.

Does RIU Palace Tropical Bay - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does RIU Palace Tropical Bay - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy sports massages, reflexology, and body treatments.

How close is RIU Palace Tropical Bay - All Inclusive to downtown Negril?

RIU Palace Tropical Bay - All Inclusive is 5.4 mi away from Negril.

RIU Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1004 reviews" "
Rating 8 - Good. 236 out of 1004 reviews" "
Rating 6 - Okay. 107 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JESSICA, Westfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

JESSICA, Westfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and nice. The beach is beautiful and relaxing. The foods were good. The Staffs were amazing! My bestfriend and I feel at home. Shoutout to the awesome bartenders, chefs, waitress and entertainers, security and lifeguards. You guys the hardworkers. Thank you for the service!

6/10 Okay

Joseph

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
*As I was writing this review a housekeeper opened our door without knocking to ask when we're leaving (It is 9:00am and we have a DND sign on our door. Checkout is at 12:00. Completely unacceptable). It's not what it used to be. The biggest issue is that housekeepers DO NOT respect "Do not disturb" signs. They'll just walk right in without even knocking; that is a major violation of privacy. Luckily they didn't walk in on anything that "wasn't PG" during our stay. The food honestly missed the mark; it used to be better. My mother's room smelled horrible and they found roaches. Don't plan on snorkeling at the Palace itself, because the beach is completely manicured. Despite the bad, it wasn't ALL bad. Most of the workers here are very friendly. Every morning we were greeted by a server in the Negril restaurant as we walked along the side towards the entrance. There are several excursion options on the beach; we took a glass bottom boat out and went snorkeling, and they also have sunset cruises and 7-mile beach catamarans. Non-motorized water activities are free, and my wife and I took both the kayak and pedal boats out. "Lounge 24" offers a few food options 24/7, but late at night the cleanliness can be a bit dicey. Room service was hit or miss; my wife and I got our order within 45 minutes, but my mother and sister ordered food and never received it). I can't say I'd recommend the Riu Palace. There are plenty of other resorts in Jamaica more deserving of your business.
Stayed 5 nights in May 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Mar 2024

6/10 Okay

Zachary

Liked: Staff & service
Stayed 6 nights in Feb 2024

8/10 Good

ronald

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
they should be more attentive at guest at the bar there was ans incident where i was there waiting with my kids and was completely ignored. it was brought up to the manager and he said he will look at the video and get back to men and i am still waiting for his conclusion. jamaica is beautiful it just depends on who takes care of your basic necessities that makes it a great or bad experiences.
Stayed 7 nights in Feb 2024

4/10 Poor

Natasha

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

8/10 Good

berengere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that there were fitness classes during the day. The beach was also very nice and there was a lot of people but not overwhelmingly so.
Stayed 7 nights in Feb 2024

10/10 Excellent

Peter Phu-Paul

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing and their staff goes above and beyond to please you. Highly recommend.
Stayed 7 nights in Feb 2024

6/10 Okay

Cassie Lynn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024