Embassy Suites Memphis

3.5 star property
Enjoy free breakfast at this Memphis hotel

Choose dates to view prices

Photo gallery for Embassy Suites Memphis

Lobby
Lobby
Lobby
Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Reviews
7.6

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Popular LocationMemphis Botanic Garden7 min drive
  • Popular LocationUniversity of Memphis7 min drive
  • Popular LocationShelby Farms Visitor Center9 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)15 min drive

Room options

Suite, 1 King Bed, Accessible, Bathtub

9.4/10 Exceptional
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.5/10 Very Good
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

7.3/10 Good
  • Sleeps 6
  • 2 Double Beds

Conference Suite, 1 King Bed

  • 256 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll in Shower)

7.5/10 Good
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Memphis

In shopping district.You'll find Lichterman Nature Center and Shelby Farms Park within 3 miles (5 km) of this hotel. Baptist Memorial Hospital-Memphis and Regional One Health East Campus are also within 3 miles (5 km).

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 5 min drive
  • Memphis Botanic Garden - 7 min drive
  • University of Memphis - 7 min drive
  • Shelby Farms Visitor Center - 9 min drive

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • Chick-Fil-A - 10 min walk
  • Bog & Barley - 4 min walk
  • Panda Express - 8 min walk
  • The Lobby Bar - 15 min walk
  • McDonald's - 13 min walk

About this property

Embassy Suites Memphis

Enjoy free breakfast at this Memphis hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4232 square feet (393 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Memphis. Parking is available for a fee.

This Memphis hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4232 sq ft of conference space
  • 393 sq m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites Memphis offers 220 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 4.49 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 4.49 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis Hotel
Embassy Suites Memphis Memphis
Embassy Suites Memphis Hotel Memphis

Frequently asked questions

How close is Embassy Suites Memphis to the airport?

Embassy Suites Memphis is 11.7 mi (15-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites Memphis?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Memphis on Jun 9, 2024 start from $103.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites Memphis have an airport shuttle?

Airport shuttle services are not available at Embassy Suites Memphis.

Does Embassy Suites Memphis offer free breakfast?

Embassy Suites Memphis offers free cooked-to-order breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites Memphis?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites Memphis?

Check-in begins at 4:00 PM.

Is there free parking at Embassy Suites Memphis?

Free parking is not available at this hotel. Self parking is available for USD 4.49 per day.

Does Embassy Suites Memphis have a pool?

Embassy Suites Memphis does not have a pool.

Does Embassy Suites Memphis have a restaurant?

Embassy Suites Memphis is home to Frank Grisanti Italian, which features Italian cuisine.

Does Embassy Suites Memphis have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites Memphis to downtown Memphis?

Embassy Suites Memphis is 11.2 mi away from Memphis.

Embassy Suites Memphis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 408 out of 1001 reviews" "
Rating 8 - Good. 237 out of 1001 reviews" "
Rating 6 - Okay. 145 out of 1001 reviews" "
Rating 4 - Poor. 117 out of 1001 reviews" "
Rating 2 - Terrible. 94 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Kecia, Birmingham

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The proerty could be really nice it's a beautiful hotel, very nice rooms and spacious. The free Wine or Beer evening reception was awesome! The problem we had, I was told every weekend Kids have sleep overs parties there, kids were running all over the place, next door to us they had a teenage party unattended! Kids were knocking on the door and running, beating on the walls. They set off the fire alarm @ 2 in the morning. Not to mention the loud rap music all night.The cook to order Breakfast was great but again unattend Children grabbing food.
Stayed 1 night in Feb 2024

6/10 Okay

RevJ

Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE ABSOLUTE WORST EVER!!!! EVERYONE LIES!!!!
The hotel is poorly run with incompetent management and rude staff. They lied to our faces and said Expedia sent the wrong room type and gave us a king room instead of a double room. We had no choice other than to purchase another room after a long day of travel. There is major construction going on all day. There is no working TV in rooms. When we inquired with maintenance he said there was nothing they could do and it’s been like this for a while. There was food and crumbs in the sofa bed. It had clearly not been cleaned or vacuumed. The walls are paper thin with no insulation. You can hear everything. There was no hot water the first night. The second day we finally got hot water but you have to let the water run for at least twenty minutes. Like the water has to travel from the hot water tank on the first floor. Unacceptable! Our fire alarm went off in our room in the middle of the night. They have no maintenance staff on duty overnight in a hotel that has over 100 rooms! Front desk girl said she could refund us but we had to leave right then so that they could get it ready for the next guest. Their manager’s reception was horrible with the cheapest wine, old cheese and stale crackers, and bagged snacks like chips and cookies that you would pack in your kid’s lunch box. With all that transpired, manager said she would refund us in full for one of the rooms upon checking out. When we checked out, she lied again and said she would only refund one night. DO NOT STAY HERE!!
Stayed 4 nights in Feb 2024

2/10 Terrible

Kabrina

Stayed 1 night in Feb 2024

2/10 Terrible

Maisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was well maintained. The location was good as it was close to Graceland and there were several options for dining and drinks. Unfortunately, there was a situation with a suspect at large and we were advised to stay in. ( grateful for the info)
Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Ashley

Traveled with family
Liked: Staff & service, property conditions & facilities
Service was fine due to all the construction going on as well
Stayed 1 night in Feb 2024