SureStay Hotel by Best Western Helen Downtown

2.5 star property
Hotel near Helen Tubing & Helen Water Park in Helen

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool, a heated pool
Exterior
Coffee service
Reception
Reviews
8.6

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
8396 S Main St, Helen, GA, 30545
  • Popular LocationHelen Festhalle5 min walk
  • Popular LocationAlpine Helen/White County Convention and Visitors Bureau10 min walk
  • Popular LocationHelen Tubing & Helen Water Park16 min walk
  • AirportAtlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)111 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.3/10 Wonderful
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6/10 Excellent
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.1/10 Wonderful
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

9.2/10 Wonderful
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.7/10 Excellent
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Helen

In Helen .Your stay at this Helen hotel places you within a 10-minute walk of Helen Festhalle and Helen Arts & Heritage Center. Chattahoochee River and Unicoi Hill Park are also within half a mile (1 km).

What's nearby

  • Helen Festhalle - 5 min walk
  • Helen Arts & Heritage Center - 6 min walk
  • Charlemagne's Kingdom - 8 min walk
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk
  • Helen Tubing & Helen Water Park - 16 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • La Cabana Mexican Restaurant - 7 min walk
  • Hofbrauhaus Restaurant - 12 min walk
  • Cowboys & Angels - 6 min walk
  • Bigg Daddy S Restauran - 6 min walk
  • Troll Tavern - 4 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Hotel near Helen Tubing & Helen Water Park in Helen
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly SureStay Hotel by Best Western Helen Downtown also features an indoor pool, coffee/tea in a common area, and a convenience store. Self parking is free.

This Helen hotel is smoke free.

  • 58 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Convenience store
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
SureStay Hotel by Best Western Helen Downtown offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Heated pool
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

How close is SureStay Hotel by Best Western Helen Downtown to the airport?

SureStay Hotel by Best Western Helen Downtown is 97.4 mi (112-min drive) away from the Hartsfield-Jackson Atlanta International Airport (ATL) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on Jun 2, 2024 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Helen Downtown have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Helen Downtown.

Does SureStay Hotel by Best Western Helen Downtown offer free breakfast?

SureStay Hotel by Best Western Helen Downtown offers free continental breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at SureStay Hotel by Best Western Helen Downtown?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

Is there free parking at SureStay Hotel by Best Western Helen Downtown?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Helen Downtown have a pool?

SureStay Hotel by Best Western Helen Downtown features an indoor pool.

Does SureStay Hotel by Best Western Helen Downtown have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Helen Downtown to downtown Helen?

SureStay Hotel by Best Western Helen Downtown is 0.2 mi away from Helen.

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1004 reviews" "
Rating 8 - Good. 320 out of 1004 reviews" "
Rating 6 - Okay. 101 out of 1004 reviews" "
Rating 4 - Poor. 61 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved everything about this place . Everyone so nice and caring
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Stayed 2 nights in Feb 2024

8/10 Good

Lellanis

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Bobby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
LOCATION
Stayed 2 nights in Feb 2024

10/10 Excellent

doug

Stayed 1 night in Feb 2024

10/10 Excellent

Evelyn

Stayed 3 nights in Feb 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Marcie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff Fantastic
Stayed 1 night in Feb 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a problem that we needed maintenance man. He arrived within 5 minutes and was extremely helpful and courageous.. shoved our problem within 10 minutes. Staff at front desk and maid service were very professional!
Stayed 2 nights in Feb 2024

8/10 Good

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay. We just had an issue with the TV but they were very good about helping us out with it quickly.
Stayed 1 night in Feb 2024