6/10 Okay
Michele
Feb 28, 2024
Liked: Cleanliness
Disliked: Staff & service
Be aware of $100 deposit before booking
Be aware before booking!
Prior to booking, i was not made aware of the required $100 security deposit. I was guaranteed that it would be refunded/credited back to my card upon check-out. That was now five (5) days ago, and they have yet to rectify the situation. I have made multiple attempts to contact the hotel without resolution. The deposit was more than the cost of the room rental, and it was nowhere near the amount charged to my card!
The hotel is undergoing renovations. Although progress is being made, they still have a way to go. There was a considerable amount of trash strewn around the property.
The room was surprisingly clean, however it was not without problems. The toilet ran constantly, the sink faucet was not secure, and the shower curtain would not remain closed due to anchors being pulled from the wall. The interior lightning was insufficient for the space. The window curtain did not adequately block the glaringly bright exterior security light located outside the window.
Michele
Stayed 1 night in Feb 2024