4/10 Poor
Janalyn
Traveled with family
May 29, 2024
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It was located right on the beach, but there were issues getting in and out of the gate.
The pool area was clean and had a good amount of lounge chairs and tables with umbrellas.
The cafe in the hotel was great for a cup of coffee and breakfast. Prices were reasonable and the staff were very friendly and helpful.
The room, the TV was not connected to the cable. There were some areas that weren’t the cleanest. The housekeeping staff were friendly and nice.
I had called to ask for a late check out but never got a return call about my request. I was told at check in that I could have a late check out of 3pm, but on the day of check out I had to leave at 2pm, our flight didn’t leave until 7:46pm. So we had to go to the airport for 5 hours.
It was okay, but I won’t be staying here again.