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Cozumel Palace All Inclusive

4.0 star property
All-inclusive beach property with 3 outdoor pools

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Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe
Restaurant
Exterior
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Popular LocationStingray Beach12 min walk
  • Popular LocationPunta Langosta Pier14 min walk
  • Popular LocationCozumel Maritime Terminal2 min drive

Room options

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

8.9/10 Excellent
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Loft Suite Ocean View - Kids & Teens Free

8.8/10 Excellent
  • 827 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

9.5/10 Exceptional
  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

9/10 Excellent
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 829 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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per night
$516 total
includes taxes & fees
Jun 12 - Jun 13
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About the neighborhood

Cozumel

Colonos Cuzamil stay.Within a 15-minute walk of this Colonos Cuzamil property, you'll find Palacio Municipal and Stingray Beach. Plaza Punta Langosta and Punta Langosta Pier are also within 2 miles (3 km).

What's nearby

  • Dolphinaris - 4 min walk
  • Stingray Beach - 12 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive
  • San Miguel Church - 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • Muelle Transbordadores Cozumel - 7 min walk
  • Islander Cozumel - 9 min walk
  • Rolandi's - 10 min walk
  • La Caletita del Tio Jose - 7 min walk
  • La Cuisine by Nutribalance - 12 min walk

About this property

Cozumel Palace All Inclusive

All-inclusive beach property with 3 outdoor pools
Cozumel Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Cozumel Palace All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a children's pool, a garden, and a terrace. You'll have access to the outdoor pool at a partner property.

This Cozumel property is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Cozumel Palace All Inclusive offers 169 accommodations with iPod docking stations and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 21-inch LCD TV with premium satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

How close is Cozumel Palace All Inclusive to the airport?

Cozumel Palace All Inclusive is 2.9 mi (10-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Cozumel Palace All Inclusive?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Cozumel Palace All Inclusive on Jun 5, 2024 start from $342.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cozumel Palace All Inclusive have an airport shuttle?

Cozumel Palace All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 61 per person, roundtrip.

How close is Cozumel Palace All Inclusive to the beach?

This property is a short 14-minute walk from Punta Morena and 8 mi (14-min drive) from Paradise Beach. Don't forget your sunscreen!

Does Cozumel Palace All Inclusive offer free breakfast?

Cozumel Palace All Inclusive offers free full breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Cozumel Palace All Inclusive?

No, there is no casino at this property.

What time is check-in at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Cozumel Palace All Inclusive?

Free parking is not available at this property.

Does Cozumel Palace All Inclusive have a pool?

Cozumel Palace All Inclusive features 3 outdoor pools and a children's pool.

Does Cozumel Palace All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Cozumel Palace All Inclusive have a spa?

Pamper yourself with a day at Awe-Spa, where you can enjoy hot stone massages, facials, and body scrubs.

How close is Cozumel Palace All Inclusive to downtown Cozumel?

Cozumel Palace All Inclusive is 1.9 mi away from San Miguel.

Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1002 reviews" "
Rating 8 - Good. 190 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Chad

Stayed 5 nights in Feb 2024

6/10 Okay

Tandem

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Waited 30 to check in for only 1 person in front of us! Booked a queen bed for my husband and I and we were told there none left unless we wanted to upgrade to a honeymoon sweet for $800. Then our friends checked in right behind us were given a king bed without any question. They eventually moved us rooms but what a hassle. Waited hours for food. Drinks were always empty, Indian food, coffee stand crepes, and Asian food restaurants were great but all the other food was just okay. I just didn’t feel like this resort was as accommodating as others I have been too.
Stayed 5 nights in Feb 2024

8/10 Good

Charlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is great! The drink service around the pool is very good! The opportunity for improvement is an upgrade to the beds. Ours was sinking in the center. Otherwise we had an amazing week and loved the pool! Thanks Palace staff!
Stayed 6 nights in Feb 2024

4/10 Poor

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I am sad to write this since we stayed there 10 years ago and had the most amazing experience. We booked an "ocean view" room through Expedia. There are about 8 rooms on the first floor that DO NOT match the pictures shown on Expedia for these rooms. Mainly there is no useable balcony as they are on the ground level overlooking the pool area. There is a door with approximately 2' to the rail. Not the balcony with hammock as pictured. We requested a change and were told we needed to upgrade to an "ocean front room". Note the listings above: "ocean view" and "ocean front" are pictured as the exact same room.... My mistake was paying the $450 upgrade assuming I could work it out with the hotel or Expedia the next day. I notified the hotel management through expedia the next day and throughout the trip was not able to get any resolution. The whole thing felt like a scam. I was told through emails with management to speak with an agent at the guest service desk, and was given a name. This agent then proceeded to play dumb. We are still working to resolve this through Expedia. Disappointed in the hotel and Expedia for allowing that listing to remain as is. Also mad at myself for not paying attention to the similar reviews I read before booking. Read them There is also constant harassment to attend a timeshare presentation for resort credit that you cant use. Very annoying and a new development. The service staff outside of the front desk area are great however.
Stayed 6 nights in Jan 2024

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property with wonderful staff. Would definitely visit again.
Stayed 7 nights in Feb 2024

8/10 Good

MaryAnn, St Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean, and every single member of the staff was incredibly kind and gracious. We had a wonderful week at the Cozumel Palace.
Stayed 7 nights in Feb 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and attentive. They were best part of trip. Rooms were nice. Never enough pool lounge chairs for number of guests.Kids took over facilities. Noisy. Food okay. 45 min wait for restaurant with 1/2 tables open. Spa 2-3x US prices. Halls echo-noisy at night.
Stayed 7 nights in Feb 2024

10/10 Excellent

ANGELA S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is well worth the cost..we will stay again
Stayed 2 nights in Feb 2024