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Na Balam Hotel

3.0 star property
Beach hotel near North Beach

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Photo gallery for Na Balam Hotel

Aerial view
View from room
Poolside Room | In-room safe, individually decorated, individually furnished
Two Bedroom Suite | In-room safe, individually decorated, individually furnished
Junior Suite | Bathroom | Shower, free toiletries, hair dryer, towels
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400
  • Popular LocationNorth Beach1 min walk
  • Popular LocationMiguel Hidalgo7 min walk
  • Popular LocationIsla Mujeres Ferry Terminal12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)120 min drive

Room options

View all photos for Poolside Suite

Poolside Suite | In-room safe, individually decorated, individually furnished

Poolside Suite

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Poolside Room

Poolside Room | In-room safe, individually decorated, individually furnished

Poolside Room

7.6/10 Good
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite | In-room safe, individually decorated, individually furnished

Two Bedroom Suite

  • 1119 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Room Standard With Pool View

In-room safe, individually decorated, individually furnished

Room Standard With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Isla Mujeres

Oceanside stay.At this Centro - Supmza 001 hotel, you'll be steps from North Beach and within a 15-minute walk of Isla Mujeres Ferry Terminal. Aztlán Galería and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within half a mile (1 km).

What's nearby

  • North Beach - 1 min walk
  • Miguel Hidalgo - 7 min walk
  • Cocal Beach - 10 min walk
  • Isla Mujeres Ferry Terminal - 12 min walk
  • Dolphin Discovery - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive

Restaurants

  • Lima y Coco - 2 min walk
  • Stingray - 5 min walk
  • Las Hamacas - 2 min walk
  • Guru Beach Club & Restaurant - 1 min walk
  • Buho's - 2 min walk

About this property

Na Balam Hotel

Beach hotel near North Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) and a ferry terminal shuttle are available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Na Balam Hotel. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Isla Mujeres hotel is smoke free.

  • 21 guestrooms or units
  • 2 levels
  • 7 buildings
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Ferry terminal shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Na Balam Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

balam Hotel
Beach Hotel na balam Isla Mujeres
Beach na balam
Beach na balam Isla Mujeres
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Na Balam Hotel Hotel
Na Balam Hotel Isla Mujeres
Na Balam Beach Hotel Villas
Na Balam Hotel Hotel Isla Mujeres

Frequently asked questions

How close is Na Balam Hotel to the airport?

Na Balam Hotel is 21.8 mi (120-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Na Balam Hotel?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Na Balam Hotel on May 31, 2024 start from $148.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Na Balam Hotel have an airport shuttle?

Na Balam Hotel offers an airport shuttle from 6:00 AM to 11:30 PM, at scheduled times, for a charge of USD 120. per vehicle, roundtrip.

How close is Na Balam Hotel to the beach?

This hotel is a short 1-minute walk from North Beach and 10-minute walk from Cocal Beach. Don't forget your sunscreen!

Does Na Balam Hotel offer free breakfast?

Na Balam Hotel does not offer free breakfast.

Is there a casino at Na Balam Hotel?

No, there is no casino at this hotel, but PlayCity Casino (8.6 mi) and Royal Yak Casino and Sports Book (9.4 mi) are nearby.

What time is check-in at Na Balam Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM. A fee applies for early check-in.

Is there free parking at Na Balam Hotel?

This hotel offers free self parking and extended parking.

Does Na Balam Hotel have a pool?

Na Balam Hotel features an outdoor pool.

Does Na Balam Hotel have a restaurant?

Na Balam Hotel is home to Oceanvs, which features Mediterranean cuisine, a beachfront location, and brunch.

Does Na Balam Hotel have a spa?

There are no spa services available at this hotel.

How close is Na Balam Hotel to downtown Isla Mujeres?

Na Balam Hotel is 2 mi away from Isla Mujeres.

Na Balam Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 300 out of 749 reviews" "
Rating 8 - Good. 287 out of 749 reviews" "
Rating 6 - Okay. 92 out of 749 reviews" "
Rating 4 - Poor. 44 out of 749 reviews" "
Rating 2 - Terrible. 26 out of 749 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

dorn

Traveled with group
Relaxing atmosphere. Very clean place.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
Stayed 5 nights in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and laid back vibe
We loved the convenience of belong close to North beach and walking distance to Hidalgo St
Stayed 5 nights in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for our days at playa Norte
Stayed 1 night in Jan 2024

10/10 Excellent

Hortencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, my room, the amenities & close to the beach.
Stayed 1 night in Dec 2023

8/10 Good

Blair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023