Hilton Cancun, an All-Inclusive Resort

4.5 star property
4.5-star beachfront property near Moon Palace Golf Club

Choose dates to view prices

Photo gallery for Hilton Cancun, an All-Inclusive Resort

Restaurant
2 outdoor pools, sun loungers
Suite, 1 King Bed, Oceanfront | View from room
Restaurant
Sports facility
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Gym
  • All inclusive
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • PoolPoolPool

Room options

View all photos for Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Hair dryer, bathrobes, towels

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds (Sunset View)

  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Sunset View)

9/10 Excellent
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View, Corner

View from room

Room, 2 Queen Beds, Ocean View, Corner

  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Swim Up Pool View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Swim Up Pool View)

  • 430 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

Room, 1 King Bed, Ocean View, Corner | Living area

Room, 1 King Bed, Ocean View, Corner

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living area

Presidential Suite, 2 Bedrooms

  • 2100 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View (Parlor)

Suite, 1 King Bed, Ocean View (Parlor) | Living area

Suite, 1 King Bed, Ocean View (Parlor)

  • 1640 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature view

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Nature view

8.9/10 Excellent
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Swim-Up)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Swim-Up)

  • 430 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Nature view

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Nature view

8.6/10 Excellent
  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Swim-Up)

Suite, Oceanfront (Swim-Up) | View from room

Suite, Oceanfront (Swim-Up)

  • 830 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View

Deluxe Suite, 1 King Bed, Ocean View | View from room

Deluxe Suite, 1 King Bed, Ocean View

  • 860 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (High Floor)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Oceanfront (High Floor)

8.8/10 Excellent
  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed, Ocean View

View from room

Basic Room, 1 King Bed, Ocean View

8.4/10 Very Good
  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Basic Room, 2 Queen Beds, Ocean View

8.7/10 Excellent
  • 430 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Suite, 1 Bedroom, Oceanfront

  • 830 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Hair dryer, bathrobes, towels

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 2 Queen Beds (Swim-Up)

Room, 2 Queen Beds (Swim-Up) | View from room

Room, 2 Queen Beds (Swim-Up)

7.1/10 Good
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Family Suite, 2 Bedrooms

  • 860 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront | View from room

Suite, 1 King Bed, Oceanfront

  • 830 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Suite, 2 Queen Beds

  • 830 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Swim Up Pool View)

Suite, 2 Queen Beds (Swim Up Pool View) | View from room

Suite, 2 Queen Beds (Swim Up Pool View)

  • 830 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Swim Up Pool View)

Suite, 1 King Bed (Swim Up Pool View) | View from room

Suite, 1 King Bed (Swim Up Pool View)

  • 830 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (High Floor)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Oceanfront (High Floor)

9.2/10 Wonderful
  • 430 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Swim-Up)

View from room

Room, 2 Queen Beds, Oceanfront (Swim-Up)

9/10 Wonderful
  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 430 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

Similar properties

Sports facility
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Pool
Breakfast included
All inclusive
Spa
4.3 out of 5, Excellent, (1240)
The price is $556
per night
$684 total
includes taxes & fees
Jun 24 - Jun 25
Hilton Cancun Mar Caribe All-Inclusive Resort

Frequently asked questions

How close is Hilton Cancun, an All-Inclusive Resort to the airport?

Hilton Cancun, an All-Inclusive Resort is 9.5 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of Jun 10, 2024, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on Jun 23, 2024 start from $369.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Cancun, an All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Cancun, an All-Inclusive Resort.

How close is Hilton Cancun, an All-Inclusive Resort to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hilton Cancun, an All-Inclusive Resort offer free breakfast?

Hilton Cancun, an All-Inclusive Resort does not offer free breakfast.

Is there a casino at Hilton Cancun, an All-Inclusive Resort?

No, there is no casino at this property.

What time is check-in at Hilton Cancun, an All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Cancun, an All-Inclusive Resort?

This property offers free self parking and valet parking.

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Hilton Cancun, an All-Inclusive Resort features 2 outdoor pools and a children's pool.

Does Hilton Cancun, an All-Inclusive Resort have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Cancun, an All-Inclusive Resort have a spa?

There are no spa services available at this property.

How close is Hilton Cancun, an All-Inclusive Resort to downtown Cancun?

Hilton Cancun, an All-Inclusive Resort is 14.5 mi away from Cancun.

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1517 out of 2588 reviews" "
Rating 8 - Good. 555 out of 2588 reviews" "
Rating 6 - Okay. 257 out of 2588 reviews" "
Rating 4 - Poor. 138 out of 2588 reviews" "
Rating 2 - Terrible. 121 out of 2588 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I have to start by saying the property was beautiful, the room spotless, comfortable bed. There are many great liquor options and tons of food; now that's where the good ends. Most of the staff were sweet but entirely unresponsive for a huge issue. On our first night there, my fiance showered, and I was not sure what was wrong, but water leaked from the roll-in shower all the way into the hallway of the room. I don’t mean a small leak; I’m talking about a giant puddle. I fell extremely hard, feet entirely over my head, nothing to hold on to. My fiance heard and saw the fall from the balcony while hanging clothes. Longer story short, we reported it to the desk that night, and no manager came to the room; no manager even reached out to me. Saturday, the pain got worse. They offered me to pay out of my pocket $200 to see a doctor while on vacation getting hurt on their property. The doctor wasn’t even offered to me till Sunday. No one did anything at all with visible bruises. No accident report, no incident report. Management has yet to even reach out to me. I wish I could have enjoyed the weekend more. Watch your step, I guess !!!!! Maybe some water shoes in the room.
Stayed 3 nights in May 2024

10/10 Excellent

Kaylee Alexis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for family or a girls trip! I stayed here for my grad trip with my 3 bffs and it was great. Service was good, food was amazing, view was beautiful, room service took a long time but besides that I would definitely come back again!
Stayed 3 nights in May 2024

10/10 Excellent

Dwayne

Stayed 3 nights in Apr 2024

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute stunning!
Stayed 3 nights in Apr 2024

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really accommodating and friendly. They had great meal options especiallythe breakfastselections. However, the check-in process was extremely long and you had to go to the front desk to do everything. Also we went to dinner one night at Maxal restaurant and there were 4 power outages while we were there eating. The pool area is nice but extremely busy and sometimes they had no towels available. You have to get up super early to try to get a seat and even then there's no guarantee as someone may move your towel. There were also a lot of families so if you are looking for a more quiet setting keep this in mind. Overall we had a good time.
Stayed 2 nights in Apr 2024

4/10 Poor

Hanyuan

Traveled with family
Disliked: Staff & service
We stayed in Hilton Cancun all-inclusive resort in early April 2024. It is definitely not a 5 star resort as it advertises and too overpriced given their terrible services. We didn’t have good experience there and the services were terrible, don’t recommend to stay there unless you want to pay 5 star price for 2 star service. 1. The room we booked and paid for was not available when we checked in. We had to stay in a room we didn’t like as they said it was the only room available. 2. The lady helped us check in initially gave us a room with 1 queen bed but we booked the room with 2 queen beds; she didn’t tell us and we found out by ourselves after walking to the room for 15 mins then had to walk back to the front desk with all the luggages. Very frustrating and disappointing experience as the front desk staff should’ve ensured they assigned the right room to the guests and informed guests if the room they booked was not available rather than having the guests find out by themselves. 4. The event times on the screens in the lobby were all wrong for the entire week! It showed the events start at 9pm daily when they actually started at 7:30pm! We thought it was cancelled then later realized the screens displayed incorrect info. 5. The balcony door in our room could not be opened and we had to call their maintenance to fix it multiple times during our stay. Overall terrible service and communication. Hilton needs to improve their training, communication, and coordination.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kai Lucas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartenders were amazing
Stayed 3 nights in Mar 2024

4/10 Poor

Ronnie

Stayed 4 nights in Mar 2024

2/10 Terrible

Ana

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024