Vacation Waiver

Prepare for life's unexpected occurrences. With a Travelocity Vacation Waiver you can cancel or change your trip—for any reason—and Travelocity will pay your change fees. Go ahead, book that family vacation today, resting assured that you can change it if you need to!

Key Benefits:

Change or cancel for any reason

Vacation Waiver helps protect you against life's unexpected occurrences. Your group is allowed to change or cancel your trip for any reason one (1) time prior to the scheduled start time* of your trip without being charged any change or cancellation fees. If canceling, any monies paid will be returned to the customer who booked the travel except the cost of published airfare, which may be made available as a credit for future travel.**

Note:

The waiver is valid once you have paid the appropriate waiver cost and your booking is confirmed.

*Scheduled Start Time is defined as the originally scheduled departure time of your flight or, if you haven’t booked a flight as part of your package, the scheduled check-in time of your hotel at the time of booking. Other terms and conditions apply. Please see Terms and Conditions below.

**For a published air ticket, credit may be issued per applicable airline policies less airline change fees and Travelocity, Inc. will absorb the change fees. The actual airfare could be higher at the time of rebooking; in that event the price differential would be your responsibility. You are allowed to change or cancel your trip for any reason one (1) time prior to the start of your trip.

When your group purchases a Travelocity Vacation Waiver you will be asked to print your voucher. Please keep your voucher handy as a reference. You do not need to redeem your voucher at any time. You will also be able to access your information from the voucher in your online itinerary once your booking is confirmed. The Travelocity Vacation Waiver is valid for redemption only by the person(s) named on the voucher. The waiver is not transferable, has no cash value, and may be redeemed only once. Once the voucher has been utilized it cannot be reused. The Travelocity Vacation Waiver must be purchased at the time of booking; waivers cannot be purchased after booking.

You must contact Travelocity at 1.855.214.3109 to cancel or change your vacation package.

The Vacation Waiver is valid for redemption only by the person(s) named on the voucher. It is not transferable, has no cash value, and may be redeemed only once. The Travelocity Vacation Waiver must be purchased at the time of booking; waivers cannot be purchased after booking. The Vacation Waiver excludes the price of the Travelocity Vacation Waiver.

If you change your trip for ANY REASON prior to the scheduled start time* of your trip, all package cancellation fees imposed by the airline, hotel, car rental company or other travel service provider will be paid by Travelocity. You will be responsible for any increase in the cost of the trip as a result of fares being higher at the time of the change. The Travelocity Vacation Waiver does not cover changes in fares.

If you cancel your trip, you will receive a refund for all amounts paid, except for the cost of non-refundable air tickets. In most cases, the full amount of money paid for air travel will be returned in the form of a credit for future travel, subject to restrictions and limitations imposed by airlines. Airfare credits are typically limited for use by the named ticketed passenger, for use on the same airline, for a period of up to one year from the original ticketing date.

General

What is the Travelocity Vacation Waiver?

The Travelocity Vacation Waiver allows you to cancel your trip for any reason prior to the scheduled start of your trip. Any monies paid will be returned to the customer who booked the travel except the cost of published airfare, which will be made available as a credit for future travel.

For a published air ticket, credit may be issued per applicable airline policies less airline change fees and Travelocity, inc. will absorb change fees. The actual airfare could be higher at the time of rebooking; in that event the price differential would be your responsibility.

Why should I get the Travelocity Vacation Waiver?

You've saved, you've waited, and now you're all set to go on the vacation of your life—an Travelocity Vacation. Preparing for your vacation should include preparing yourself for any unfortunate occurrences. By getting the Travelocity Vacation Waiver you’ll skip all cancellation fees and be refunded for your hotel cost and receive a credit for your airfare. If you’d like coverage for baggage loss, emergency medical coverage, and more consider the Travelocity Package Protection Plan instead. For travelers seeking flexibility and the freedom to change your plans, this may be right for you.

What does the Travelocity Vacation Waiver provide?

The Travelocity Vacation Waiver allows you to change or cancel your trip one time prior to the start of your trip for any reason. For a published air ticket, credit may be issued per applicable airline policies less airline change fees and Travelocity, inc. will absorb change fees. The actual airfare could be higher at the time of rebooking; in that event the price differential would be your responsibility.

Is there help while I'm traveling?

No, the Travelocity Vacation Waiver only allows you to cancel or change your trip one time for any reason prior to the start of your trip. Your scheduled start time is defined as the originally scheduled time of your flight, or, if you haven’t booked a flight as part of your package, the scheduled check-in time of your hotel at the time of booking.

If you wish to have insurance coverage while you are traveling, consider the Travelocity Package Protection Plan, which includes all the benefits included here as well as insurance coverage while traveling.

Who can I contact for more information?

For more information about the Travelocity Vacation Waiver, contact Travelocity at 1.855.214.3109.

How is the waiver different from the Travelocity Package Protection Plan?

The Travelocity Package Protection Plan includes a lot more than the waiver. In addition to pre-trip coverage, the Travelocity Package Protection Plan includes travel insurance provided by Berkely. This insurance includes emergency medical coverage, evacuation coverage, and much more during your trip. Find out more.

Enrollment

When is payment due?

Payment for the Travelocity Vacation Waiver is due at the time you book your package. This waiver is not available after you book your package.

When does the waiver go into effect?

The Travelocity Vacation Waiver goes into effect the moment you book your package. You may only use the Travelocity Vacation Waiver once to make changes or cancel your trip.

I am not a U.S. or Canadian resident; can I get the waiver?

Yes! The Travelocity Vacation Waiver is available to everyone, regardless of country of residence.

Request a Refund

What happens if I need to cancel my vacation?

If you need to cancel your vacation, contact Travelocity at 1.855.214.3109 to request a refund. A travel agent can assist cancelling or changing your vacation.

Exclusions

Are there exclusions?

No, there are no exclusions!

Is there a Pre-Existing Condition Exclusion? The Travelocity Vacation Waiver does not have a pre-existing condition exclusion.

Contact Information

For questions or to request a refund, contact Travelocity Travel Center Customer Support at 1.855.214.3109.