{"id":35810,"date":"2020-04-06T16:11:02","date_gmt":"2020-04-06T16:11:02","guid":{"rendered":"https:\/\/www.travelocity.com\/inspire\/?p=35810"},"modified":"2020-04-08T21:49:29","modified_gmt":"2020-04-08T21:49:29","slug":"covid-19-hotel-cancellation-policy-everything-you-need-to-know","status":"publish","type":"post","link":"https:\/\/www.travelocity.com\/inspire\/covid-19-hotel-cancellation-policy-everything-you-need-to-know\/","title":{"rendered":"COVID-19 hotel cancellation policy: Everything you need to know"},"content":{"rendered":"<p>In this time of uncertainty, one thing we know for sure is that the novel coronavirus (COVID-19) has had a major impact on travel\u2014including hotel stays. Because we know the situation has created&nbsp;challenges for everyone, we&#8217;ve been able to negotiate with our travel partners to <span class=\"TextRun Highlight SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\">waive cancellation penalties<\/span><\/span><span class=\"TextRun Highlight SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\"> and <\/span><\/span><span class=\"TextRun Highlight SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\">refund <\/span><\/span><span class=\"TextRun Highlight SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\">existing <\/span><\/span><span class=\"TextRun Highlight SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\">hotel <\/span><\/span><span class=\"TextRun Highlight SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\">bookings<\/span><\/span><span class=\"TextRun Highlight SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\"> through <\/span><\/span><span class=\"TextRun Highlight Underlined SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\">April 30<\/span><\/span><span class=\"TextRun Highlight Underlined SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\">, 2020<\/span><\/span> <span class=\"TextRun Highlight SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\">or provide a full-cost <\/span><\/span><span class=\"TextRun Highlight SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\">voucher allowing you to rebook in the future<\/span><\/span><span class=\"TextRun Highlight SCXW16891253 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW16891253 BCX4\" data-wac-het=\"1\">.<\/span><\/span><span class=\"EOP SCXW16891253 BCX4\" data-ccp-props=\"{&quot;335559685&quot;:720}\" data-wac-het=\"1\">&nbsp;Have an upcoming hotel stay you need to postpone or cancel? Here&#8217;s everything you need to know including answers to your most frequently asked questions.<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.travelocity.com\/service\/?mcicid=blog.orbitz.article\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>RELATED:<\/strong> Find more information on COVID-19 travel changes here.<\/a><\/p>\n<h2><strong>A step-by-step guide to hotel cancellations<\/strong><\/h2>\n<p>If your hotel stay was scheduled to begin <em>before<\/em> April 30, 2020:<\/p>\n<ul>\n<li>If your hotel stay begins within the next 24 hours, <em>please contact us immediately<\/em>.<\/li>\n<li>If your hotel stay begins more than 24 hours from now you can: Cancel with no penalty and you will be eligible for a full refund; or, in some cases, a voucher from us equal to the total price plus taxes and fees allowing you to rebook the original property within the next year.<\/li>\n<\/ul>\n<p>What you&#8217;ll need to get started:<\/p>\n<ul>\n<li>Locate your itinerary <span class=\"TextRun BCX4 SCXW174193474\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX4 SCXW174193474\" data-wac-het=\"1\">number from your confirmation email or your <\/span><\/span><a href=\"https:\/\/www.travelocity.com\/user\/itin?ckoflag=0&amp;selc=0&amp;uurl=qscr%3Dreds%26rurl%3D%252Ftrips&amp;exception=triplist_not_authenticated_total_failure\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"TextRun Highlight BCX4 SCXW174193474\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun CommentStart BCX4 SCXW174193474\" data-wac-het=\"1\">My Trips<\/span><\/span><\/strong><\/a> <span class=\"TextRun BCX4 SCXW174193474\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX4 SCXW174193474\" data-wac-het=\"1\">page.<\/span><\/span><\/li>\n<li>Have your travel dates, email and phone number used to make the booking handy.<\/li>\n<\/ul>\n<p>Follow these steps:<\/p>\n<ul>\n<li data-leveltext=\"%1.\" data-font=\"Helvetica\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><strong>Cancel online using <a href=\"https:\/\/www.travelocity.com\/user\/itin?ckoflag=0&amp;selc=0&amp;uurl=qscr%3Dreds%26rurl%3D%252Ftrips&amp;exception=triplist_not_authenticated_total_failure\" target=\"_blank\" rel=\"noopener noreferrer\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">My Trips <\/span><\/span><\/b><\/a><\/strong>to access your booking and follow the instructions from your itinerary to cancel<strong><a href=\"https:\/\/www.travelocity.com\/user\/itin?ckoflag=0&amp;selc=0&amp;uurl=qscr%3Dreds%26rurl%3D%252Ftrips&amp;exception=triplist_not_authenticated_total_failure\" target=\"_blank\" rel=\"noopener noreferrer\"><b><span data-contrast=\"none\">.<strong><span data-contrast=\"none\"><br \/>\n<\/span><\/strong><\/span><\/b><\/a><\/strong><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Helvetica\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">Cancel using Chat<\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">.<\/span><\/span><\/b><span data-contrast=\"none\"><span data-wac-het=\"1\"> Click<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> the blue<\/span><\/span><b><\/b> <span data-contrast=\"none\"><span data-wac-het=\"1\">Chat Now button <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">from the My Trips or our customer service page. The <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">virtual agent will guide you through the process of cancelling your booking and can answer other questions you may have<\/span><br \/>\n<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Helvetica\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">Complete <\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">the Cancel Request Form<\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">.<\/span><\/span><\/b> <span data-contrast=\"none\"><span data-wac-het=\"1\">Fill out <\/span><\/span><strong><a href=\"https:\/\/www.travelocity.com\/travel-alert-refunds\" target=\"_blank\" rel=\"noopener noreferrer\">this form<\/a><\/strong> <span data-contrast=\"none\"><span data-wac-het=\"1\">using the itinerary number, email, and phone number from your booking<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">. <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">After submitting the <\/span><span data-wac-het=\"1\">form<\/span><span data-wac-het=\"1\"> the cancel request will be processed. <\/span><\/span><i><span data-contrast=\"none\"><br \/>\n<\/span><\/i><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Helvetica\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">If <\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">your <\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">hotel stay begins within the next 24 hours<\/span><\/span><\/b><span data-contrast=\"none\"><span data-wac-het=\"1\">, <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">click the <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">Contact Us<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> button <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">on <\/span><\/span><strong><a href=\"https:\/\/www.travelocity.com\/service\/\" target=\"_blank\" rel=\"noopener noreferrer\">this page<\/a><\/strong> <span data-contrast=\"none\"><span data-wac-het=\"1\">to speak directly with an agent.<\/span> <\/span><\/li>\n<\/ul>\n<h2><strong>Frequently asked questions<\/strong><\/h2>\n<ul>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"7\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Should I cancel through you or <\/span><\/b><b><span data-contrast=\"none\">contact my <\/span><\/b><b><span data-contrast=\"none\">hotel<\/span><\/b><b><span data-contrast=\"none\"> directly?<\/span><\/b> <span data-contrast=\"none\">We are working closely with our hotel partners to update lodging policies as quickly as possible. If you booked a hotel stay through our site or app, we recommend starting your cancellation or change with us first unless directed otherwise by a Travel Advisor or the property directly.<\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"7\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">My hotel is closed due to COVID-19. What do I do now?<\/span><\/span><\/b> <span data-contrast=\"none\"><span data-wac-het=\"1\">Even if the property you have booked <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">on our site<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> is closed <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">due to<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> COVID-19, our agents can assist you with processing a change or cancellation.<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> Please follow the normal steps to cancel.<br \/>\n<\/span><\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"7\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">What if I <\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">reserved a vacation rental<\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">?<\/span><\/span><\/b> <span data-contrast=\"none\"><span data-wac-het=\"1\">If you booked a vacation rental and your confirmation number begins with HA, see the <span data-contrast=\"none\"><span data-ccp-charstyle=\"Hyperlink\" data-wac-het=\"1\"><strong><a href=\"https:\/\/help.vrbo.com\/articles\/What-can-I-do-if-my-reservation-is-affected-by-the-Coronavirus\" target=\"_blank\" rel=\"noopener noreferrer\">Coronavirus vacation rental page<\/a><\/strong>.<\/span><\/span> <span data-contrast=\"none\"><span data-wac-het=\"1\">For all other vacation rentals, access your booking from the\u202f <strong><span data-contrast=\"none\"><span data-ccp-charstyle=\"Hyperlink\" data-wac-het=\"1\"><a href=\"https:\/\/www.travelocity.com\/user\/itin?ckoflag=0&amp;selc=0&amp;uurl=qscr%3Dreds%26rurl%3D%252Ftrips&amp;exception=triplist_not_authenticated_total_failure\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>My Trips<\/strong><\/a> <\/span><\/span><\/strong>\u202fpage and follow the instructions to cancel.<\/span><\/span><\/span><\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">What if my <\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">hotel<\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\"> is part of a vacation package?<\/span><\/span><\/b> <span data-contrast=\"none\"><span data-wac-het=\"1\">Travelers<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> with a vacation package should cancel each component of their trip separately. For example, i<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">f you <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">reserved a hotel<\/span><\/span> <span data-contrast=\"none\"><span data-wac-het=\"1\">+ flight<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> vacation package, please follow the above steps to cancel your <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">hotel <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">and <a href=\"https:\/\/www.travelocity.com\/inspire\/covid-19-flight-cancellation-policy-everything-you-need-to-know\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>visit our flight<\/strong><span data-contrast=\"none\"><span data-wac-het=\"1\"><strong> page FAQ<\/strong><\/span><\/span><\/a> <span data-contrast=\"none\"><span data-wac-het=\"1\">for instructions on cancelling your <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">airline tickets.<\/span><br \/>\n<\/span><\/span><\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">Why can\u2019t I get a refund? <\/span><\/span><\/b><span data-contrast=\"none\"><span data-wac-het=\"1\">Travelocity follows the policies of its <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">hotel partners<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">. <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">In situations where we have been unable to negotiate a refund policy, we are offering a <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">voucher from us equal to the total price <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">+ taxes and fees allowing you to rebook the original property <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">within the next year.<\/span><br \/>\n<\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">When will I get my refund? <\/span><\/span><\/b><span data-contrast=\"none\"><span data-wac-het=\"1\">Refunds may take up to 30 days to process at this time. Please check your bank or card statements within this timeframe before calling.<\/span><br \/>\n<\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">I tried <\/span><span data-wac-het=\"1\">all of<\/span><span data-wac-het=\"1\"> the options above and <\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">still can\u2019t cancel my <\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">hotel<\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">.<\/span><\/span><\/b> <span data-contrast=\"none\"><span data-wac-het=\"1\">If none of the above options were successful in cancelling your<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> hotel stay<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">, you may attempt to cancel <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">directly with the <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">hotel<\/span><br \/>\n<\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">Will I have to pay a fee or penalty to change or cancel my reservation? <\/span><\/span><\/b><span data-contrast=\"none\"><span data-wac-het=\"1\">We have worked closely with our travel partners to waive cancellation fees for hotel stays booked before March 19, 2020 for travel through April 30, 2020.<\/span><br \/>\n<\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">But what if I have travel insurance? Can I get a refund<\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\"> then<\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">?<\/span><\/span><\/b> <span data-contrast=\"none\"><span data-wac-het=\"1\">Check your policy to see if unforeseen events like <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">COVID-19<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> are covered.<\/span><\/span> <span data-contrast=\"none\"><span data-wac-het=\"1\">You may have the option to file a claim with the insurance provider. Please note that a refund is not guaranteed in this instance.<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> If you still wish to cancel your <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">hotel stay<\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\"> through <\/span><\/span><span data-contrast=\"none\"><span data-wac-het=\"1\">Travelocity you may do so.<br \/>\n<\/span><\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"none\"><span data-wac-het=\"1\">My <\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\">hotel stay begins<\/span><\/span><\/b><b><span data-contrast=\"none\"><span data-wac-het=\"1\"> after April 30, 2020.<\/span><\/span><\/b> <b><span data-contrast=\"auto\"><span data-wac-het=\"1\">Can I still cancel?<\/span><\/span><\/b> <span data-contrast=\"auto\"><span data-wac-het=\"1\">Hotel<\/span><\/span><span data-contrast=\"auto\"><span data-wac-het=\"1\"> policies are changing daily due to COVID-19. Please wait and check back closer to your <\/span><\/span><span data-contrast=\"auto\"><span data-wac-het=\"1\">stay date <\/span><\/span><span data-contrast=\"auto\"><span data-wac-het=\"1\">for the latest policies. If you do want to cancel today, you can do so from the <\/span><\/span><span data-contrast=\"auto\"><span data-wac-het=\"1\"><strong><a href=\"https:\/\/www.travelocity.com\/user\/itin?ckoflag=0&amp;selc=0&amp;uurl=qscr%3Dreds%26rurl%3D%252Ftrips&amp;exception=triplist_not_authenticated_total_failure\" target=\"_blank\" rel=\"noopener noreferrer\">My Trips <\/a><\/strong>page, but please be aware that all normal cance<\/span><\/span><span data-contrast=\"auto\"><span data-wac-het=\"1\">l<\/span><\/span><span data-contrast=\"auto\"><span data-wac-het=\"1\">l<\/span><\/span><span data-contrast=\"auto\"><span data-wac-het=\"1\">ation<\/span><\/span><span data-contrast=\"auto\"><span data-wac-het=\"1\"> penalties will apply.<br \/>\n<\/span><\/span><\/li>\n<li data-leveltext=\"\u2022\" data-font=\"Century Gothic\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"0\" data-aria-level=\"1\"><b><span data-contrast=\"auto\"><span data-wac-het=\"1\">If I book a hotel between now and April 30, will I be automatically eligible for this policy?<\/span><\/span><\/b><span data-contrast=\"auto\"><span data-wac-het=\"1\"> The policy currently applies to existing bookings through April 30. We strongly suggest travelers search for and book a refundable hotel rate for any upcoming travel.<br \/>\n<\/span> <\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Simple steps + answers to all your FAQs.<\/p>\n","protected":false},"author":51,"featured_media":35867,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1927],"tags":[1929],"class_list":["post-35810","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-coronavirus","tag-trips-and-advice"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>COVID-19 hotel cancellation policy: Everything you need to know - Inspire | Travelocity.com<\/title>\n<meta name=\"description\" content=\"Need to cancel or postpone a hotel reservation due to the novel coronavirus (COVID-19)? Here&#039;s everything you need to know.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.travelocity.com\/inspire\/covid-19-hotel-cancellation-policy-everything-you-need-to-know\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"COVID-19 hotel cancellation policy: Everything you need to know - Inspire | Travelocity.com\" \/>\n<meta property=\"og:description\" content=\"Need to cancel or postpone a hotel reservation due to the novel coronavirus (COVID-19)? 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