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Reviews

4.6 / 5Wonderful
163 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Matterhorn Museum
    8 min walk
  • Popular Location
    Zermatt - Furi
    16 min walk
  • Popular Location
    Zermatt-Furi Gondola
    16 min walk
  • Airport
    Sion (SIR)
    75 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-02-24. Try updating your dates to see prices for your trip.

    About this area

    Zermatt

    Located in Zermatt, Hotel Ambassador Zermatt is near a train station and near the boardwalk. Zermatt-Furi Gondola and Mountaineers Cemetery are local landmarks, and the area's natural beauty can be seen at Weisshorn and Unterrothorn.

    Popular Location

    What's nearby

    • Matterhorn Museum - 8 min walk
    • Zermatt - Furi - 16 min walk
    • Matterhorn glacier paradise - 16 min walk
    • Zermatt-Furi Gondola - 16 min walk
    • Zermatt-Matterhorn Ski Paradise - 14 min drive

    Getting around

    • Zermatt Station - 1 min walk
    • Geneva (GVA-Cointrin Intl.) - 162 min drive

    Restaurants

    • Restaurant Tapas & Wine – Garden-view restaurant with a bar offering fondue. Serves dinner on select days. Reservations required.
    • Hotelbar – Garden-view bistro with a bar. Serves breakfast, dinner, and light fare daily, happy hour available. Kids' menu available.

    About this property

    Hotel Ambassador Zermatt

    Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include a spa tub, a sauna, and a business center. All 84 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Guests will also find balconies or patios, minibars, and room service.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available
    Free 24-hour roundtrip train station shuttle
    Ski shuttle nearby

    Food and drink

    Free buffet breakfast available daily 7 AM–10:30 AM
    1 restaurant
    1 bar
    Room service available
    Hosted evening meal available daily for a fee of CHF 55

    Things to do

    Indoor pool
    Sauna
    Spa tub

    Family friendly

    Cribs/infant beds (surcharge)
    Dry cleaning service
    Indoor pool
    Laundry facilities

    Conveniences

    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Ski equipment rentals
    Ski passes
    Ski storage
    Tour/ticket assistance

    Languages spoken

    English
    French
    German
    Italian
    Portuguese
    Russian
    Spanish

    Business services

    Business center
    Computer station

    Outdoors

    Garden
    Pool sun loungers
    Terrace

    More

    Fireplace in lobby
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Cribs/infant beds (surcharge)
    Hypo-allergenic bedding
    Pillow menu
    Pillow-top mattress
    Premium bedding

    Bathroom

    Bathtub or shower
    Free toiletries
    Hair dryer

    Entertainment

    Cable channels
    Flat-screen TV

    Food and drink

    Free bottled water
    Minibar

    Outdoor space

    Balcony or patio

    More

    Access via exterior corridors
    Desk
    Electrical adapters/chargers
    Phone
    Safe
    4.6

    Wonderful

    5 - Excellent
    104
    4 - Good
    50
    3 - Okay
    6
    2 - Mediocre
    2
    1 - Poor
    1
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.7
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location was convenient. Clean and tidy hotel ....

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great value

    Close to railway station just 5 minutes walk. Upgraded to matterhorn view room was so great. Although room little small but very handy and clean. Breakfast great too like cheese plater and meat plater. Hotel offer free pick up and drop off to railway station but need to book in advance.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Perfect base for a ski trip.

    Great hotel that is convenient to the train station and the gornergrat. Breakfast buffet had plenty of selection of fresh and delicious food. All the staff were extremely helpful. Rooms were generously sized. Ski room with overnight boot heaters was a great feature to support our multi day ski vacation.

    Stayed 5 nights in Feb 2020

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