Skip to main content
Beginning of main content
4.9 out of 5

"There wasn't a mini fridge in the room. This is pretty standard and disappointing that no fridge was in room. " More

By a verified traveler on Sat 02 Mar 2024

Enter dates to see availability

Hotel Description

5-star luxury hotel near Plaza Futura

In San Salvador

You'll be within half a mile (1 km) of Plaza Futura and 2 miles (3 km) of Bicentennial Park with a stay here. National Museum of Anthropology Dr. David J. Guzman and Multiplaza are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free self parking and a free area shuttle.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$118* Per night/room May 10 - May 11

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Double Beds (Volcano View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton San Salvador ratings based on 9 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton San Salvador

Everyone (6) Family (2)
5 out of 5
There wasn't a mini fridge in the room. This is pretty standard and disappointing that no fridge was in room.

Posted by on Mar 2, 2024

Was this review helpful to you?
Comment from Hotel Management

Mar 2, 2024 by Rodrigo Rivas - Customer service

Agradecemos sus amables comentarios sobre su estancia en nuestro hotel.Queremos que sepa que tomamos muy en serio sus comentarios, y estamos trabajando arduamente para evitar que ocurran incidentes similares en el futuro. Su opinión nos motiva a esforzarnos por ofrecer experiencias memorables.Nos disculpamos sinceramente por cualquier inconveniente causado y esperamos tener pronto la oportunidad de darle la bienvenida nuevamente, donde esperamos superar sus expectativas.Saludos

5 out of 5

Posted by on Oct 30, 2022

Was this review helpful to you?
4 out of 5
Chose this lace as I stayed here many years ago.Hotel is nice and clean but area in the back of the hotel has changed. Basically be aware of your surroundings outside the hotel as you should be anywhere you go, I would jog at night. Inside hotel it was nice and safe.

Posted by on Apr 4, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 27, 2022 by Carlos

Receive a cordial greeting from Crowne Plaza San Salvador, we appreciate your preference. We are sorry about the latest changes int the terrace have not been to your liking, we understand how important is be health for you and we hope you give us the opportunity to serve you again. Kindly Regards Front Desk Manager

5 out of 5
The people were very nice and Melissa at the Front Desk was a big help and provided outstanding Customer Service!

Posted by on Mar 29, 2020

Was this review helpful to you?
Comment from Hotel Management

Apr 28, 2020 by Concierge

Dear Anonymous On Behalf of Crowne Plaza a cordial greeting, thank you so much for your reply, Melissa at Front Desk and outsatding girl. Hope to hear from you soon Best Regards, Roberto Medina

5 out of 5

Posted by on Sep 1, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 2, 2019 by Concierge

Thank you for reviewing us! We appreciate your comments and are glad to learn you enjoyed our service. We hope to see you soon on your next trip to San Salvador. Sincerely, Roberto Medina

5 out of 5

Visit to El Salvador

Pros: Everything, specially the staff.
Cons: Nothing.
Location: Amazing location!!
Me and my wife stayed at The Crowne Plaza in San Salvador for 6 nights. It is conveniently located next to The World Center, where there are plenty of restaurants. The staff is super friendly and helpful. The hotel has a very updated feel, and the rooms have all the conveniences expected of a five star hotel. Additionally, you can feel the cleanliness through out the facility. I would definitely recommend it to anyone, and I look forward to my next trip.

Posted by , from Miami, Fl on Feb 28, 2017

Was this review helpful to you?
Comment from Hotel Management

Mar 7, 2017 by Concierge

Dear Jorge Thank you so much for this fantastic review, We are delighted to learn that you enjoyed our rooms, atmosphere and service. It was wonderful to have you as our guest. our access to Plaza futura very convenient. Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards, Roberto Medina Guest Experience Champion

5 out of 5

Beautiful

Was so secure,clean and the people who work there are so nice... I love it ...

Posted by , from los angeles on Jul 5, 2015

Was this review helpful to you?
Comment from Hotel Management

Jul 14, 2015 by Amanda Zamora, Guest Experience Champion

Dear Guest , Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. It has been a pleasure to have you as our guest. We hope to see you soon on your next trip to El Salvador! Sincerely, Amanda Zamora Guest Experience Champion

5 out of 5

Perfect Choice on a budget

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, pool is free
Cons: taxi service is easiest
While eating-in can get expensive compared to traveling to an outside restaurant this hotel has special deals everyday. Example: after 9am breakfast is $9.95USD pp compared to $25 pp before 9am. Dinner gets 20% discount when 3 or more ppl dine together. You can have breakfast included in your stay but that must be arranged prior to arrival.

Posted by , from Manhattan, New York, NY, USA on Dec 7, 2012

Was this review helpful to you?
Comment from Hotel Management

Feb 2, 2021 by Concierge

Estimado Huesped Gracias por su comentario esperamos verlo de nuevo Concierge

5 out of 5
TIENE UNOS JARDINES MUY LINDOS, MUY BUENA LIMPIEZA, EL PERSONAL MUY AMABLE Y SERVICIAL.

Posted by on Aug 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 2, 2021 by Concierge

Estimado Huesped Gracias por su comentario esperamso verlo de nuevo Concierge

About the Crowne Plaza Hotel San Salvador

Location 89 Av Norte y 11 Calle Poniente, San Salvador, SS 0

Renovations + Closures

The property will be renovating from March 9 2024 to March 25 2024 (completion date subject to change). The following areas are affected:

  • Fitness facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hilton San Salvador offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and a garden are also featured at the luxury Hilton San Salvador. A free area shuttle within 10 km is available. Self parking is free. This 5-star San Salvador hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 10 km; airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton San Salvador offers 198 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 11:00 AM.

Hilton San Salvador has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Hilton San Salvador offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SVC 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 11:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SVC 18 per person
  • Airport shuttle fee: SVC 28.00 per vehicle (one-way)
  • Rollaway bed fee: SVC 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel SAN SALVADOR
  • Crowne Plaza SAN SALVADOR
  • Crowne Plaza Hotel San Salvador El Salvador
  • San Salvador Radisson
  • Radisson San Salvador
  • Crowne Plaza Hotel San Salvador El Salvador

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/San-Salvador-Hotels-Hilton-San-Salvador.h3701156-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Salvador-Hotels-Hilton-San-Salvador.h3701156-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/San-Salvador-Hotels-Hilton-San-Salvador.h3701156-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.