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Hotel Description

Hotel near Yokohama Museum of Art, connected to a rail/subway station in Yokohama

Yokohama City Centre stay

Your stay at this Yokohama City Centre hotel places you within 2 miles (3 km) of Yokohama Museum of Art and Landmark Tower. Pacifico Yokohama and Yokohama Cosmo World are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 7 restaurants, an indoor pool, and a spa tub. Enjoy the gym and perks like free WiFi. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$185* Per night/room Apr 21 - Apr 22

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed, View (Sheraton Club Experience)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds, City View (Standard Deluxe)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Yokohama Bay Sheraton Hotel & Towers ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Yokohama Bay Sheraton Hotel & Towers

2 out of 5
When we got here they told me that I only paid for 1person and asked me to pay 2nd person price. But I had reserved for 2adult and paid total amount. It is kinda dismayed that I have to do extra payment after I arrived there.

Posted by on Jul 2, 2022

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Comment from Hotel Management

Jul 8, 2022 by Hotel Management

Dear Kayo sama, Thank you for using Yokohama Bay Sheraton Hotel & Towers. We are very sorry for any miscommunication during your checking in. Thank you for taking the time to share your recent experience at the Yokohama Bay Sheraton Hotel & Towers with us. この度は横浜ベイシェラトン ホテル&タワーズをご利用いただき誠にありがとうございました。今後さらにご満足いただけますよう努めてまいります。引き続きご愛顧くださいますようお願いいたします。またのご来館をスタッフ一同心よりお待ち申しあげております。.

About the Yokohama Bay Sheraton Hotel & Towers

Location 1-3-23 Kitasaiwai, Yokohama, Kanagawa-ken 220-0004

Property Features

Yokohama Bay Sheraton Hotel & Towers offers its guests an indoor pool, a spa tub, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and 12 meeting rooms are available. Tour/ticket assistance, karaoke, and coffee/tea in a common area are also featured at Yokohama Bay Sheraton Hotel & Towers. You'll have access to the health club at a partner property. Parking is available for a fee. This Yokohama hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 28 levels
  • 7 dining venues
  • Built in 1998
  • Karaoke
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Yokohama Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Yokohama Bay Sheraton Hotel & Towers offers 348 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Teppanyaki Sagami - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner.

Ko-No-Hana - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Compass - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Sai-Ryu - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Bay West - This bar serves dinner only. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 4400 for adults and JPY 2200 for children
  • Self parking fee: JPY 1900 per night (in/out privileges)
  • Facilities fee: JPY 2160 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Yokohama Bay Sheraton Hotel & Towers
  • Yokohama Bay Sheraton Towers
  • Yokohama Bay Sheraton Hotel Towers
  • Yokohama Bay Sheraton & Towers
  • Yokohama Bay Sheraton Hotel & Towers Hotel
  • Sheraton Yokohama
  • Yokohama Bay Sheraton Hotel
  • Yokohama Sheraton
  • Yokohama Bay Sheraton Hotel & Towers Yokohama
  • Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.