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"Very quiet, hardly any guests when we stayed there. Pool and workout room is open 24 hours - that's different. Above average hotel breakfast with eggs ... " More

By a verified traveler on Tue 02 Jan 2024

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Hotel Description

Hotel near Pacific University in Forest Grove

In state park

Stay at this Forest Grove hotel and you'll be within 2 miles (3 km) of Pacific University and 9 miles (15 km) of Wingspan Event & Conference Center. Hagg Lake is within 9 miles (15 km) and Pumpkin Ridge Golf Club is within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$135* Per night/room Apr 21 - Apr 22

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor;with Single Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;with Single Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Best Western University Inn & Suites ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western University Inn & Suites

Everyone (9) Couples (2) Family (3)
3 out of 5
Very quiet, hardly any guests when we stayed there. Pool and workout room is open 24 hours - that's different. Above average hotel breakfast with eggs, potatoes, sausage, bacon, waffle machine, cereal, bread/bagels, oatmeal, yogurt, juices, etc. Very polite woman running the breakfast. Also the front desk staff when we checked out was very friendly. The guy who checked us in at like 9 pm wasn't so great. The door was locked, and we stood outside for several minutes waiting to get in. He was on the phone. He saw us after a couple minutes and held up a finger to wait, and after a few more minutes let us in and said nothing about it. Very abrupt and maybe not very happy to be there. Not terrible, but not great either.

Posted by , from KASIGLUK on Jan 2, 2024

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Comment from Hotel Management

Jan 3, 2024 by Rosa

Thank you Peter for your honest review. We take pride in our breakfast and i'm glad you got to enjoy it. We do our best to ensure guests have a positive experience and i apologize the night person didn't provide you with the best service. Our doors lock at 9pm each night and we have an intercom system or you can call us directly to be let in. Thank you for staying with us, we hope you give us another chance to better serve you in the future.

5 out of 5
We loved the continental breakfast! Kelly the Breakfast ambassador was attentive and efficient! We would definitely recommend this best western!

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 21, 2023 by Rosa

Thank you, Jennifer, for choosing the Best Western University Inn & Suites for your recent lodging needs. We will extend your kind feedback with Kelly too! We truly appreciate your rating and hope to see you again, should your travels lead you to Forest Grove.Take care!Rosa CRooms Division Manager

3 out of 5
The room smelled a little musty but not too bad and it was very clean. But, we were woken up during the night by a small dog barking across the hall from us. They should have a section of the motel for travelers with pets. Also we enjoyed the pool and spa but they need to put new jets in the spa as they are very strong and it's hard to sit in it as the water splashes above your head. We would definitely stay there again. Staff was extremely friendly.

Posted by , from BAKER CITY on Aug 1, 2023

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Comment from Hotel Management

Aug 21, 2023 by Rosa

Thank you Deborah for taking the time to provide us with a rating and detailed feedback on your recent stay with us. The specific comments are very helpful and we take them seriously so that we can make necessary and immediate improvements for our future guest impact. We are very sorry about the inconvenience you faced but we do hope that you will visit us again.Take care;Rosa CRooms Division Manager

5 out of 5

Posted by on Jul 5, 2023

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Comment from Hotel Management

Aug 21, 2023 by Rosa

Thank you, Dacia, for choosing the Best Western University Inn & Suites for your recent lodging needs. We truly appreciate your rating and hope to see you again, should your travels lead you to Forest Grove.Take care!Rosa CRooms Division Manager

5 out of 5
Very peaceful and quiet time spent. Like breakfast each morning. Complementary water bottle and 24 hours open pool, spa and beverage counter were nice perks. Will be back😀👍

Posted by , from Hanford on May 7, 2023

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Comment from Hotel Management

May 8, 2023 by Elena

Thank you for your feedback, we really appreciate it! We are glad you had a wonderful time :-)

5 out of 5
Pillow top beds, spacious room, wide variety of fresh foods continental breakfast. Quality toiletries made with Argon oils. Professionally staffed. Beverages and snacks offered into the night.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Sep 17, 2021 by Liz L.

Thank you so much for responding to our survey. We value your opinion and your satisfaction. We look forward to hosting you again in the near future!

1 out of 5
Great coffee. Needed it because we got no sleep. Staff did nothing about noise levels in room next door until we got mad and left.

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 3, 2021 by Tina Rust

Dear valued guest; Please accept our sincere apology for the unpleasant experience. Our intention with each and every guest is to provide clean, comfortable and pleasant accommodations and assisting guests in not disturbing others is a very high priority. Thank you for your feedback & we wish you a great holiday weekend.

4 out of 5

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 5, 2019 by Tina Rust

Thank you very much for providing us a rating of your stay. We hope to serve you again. Tina Rust General Manager

4 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 11, 2019 by Tina General Manager

Thank you for your feedback rating!

3 out of 5

Ants as roommates

The beds were ok. The breakfast fare was ok. Unfortunately, we had ants in our room that got in our food as soon as we set it down on the counter above the refrigerator. We couldn't put anything in the refrigerator because the freezer wasn't working and water was dripping on anything in the refrigerator. We threw out the food and I went to the front desk to let her know we had ants and she asked if we wanted something....like "rat traps." She probably meant "ant traps" but that wasn't what she said.. It was fairly late at that point and my husband was already in bed. We had removed all the food from the room (including dog food, which we put in the car) and had done what we could with the visible ants. At that point, we didn't want the disruption of switching rooms. They refunded our pet fee, but couldn't refund anything else since we had booked through an outside service.

Posted by , from Bellingham on Mar 19, 2018

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Comment from Hotel Management

Mar 26, 2018 by Shalini - General Manager

On behalf of Best Western Unviersity Inn & Suites, we apologize for the inconvenience during your stay. We strive for superior customer service and will coach our staff to deliver same. Hope you will consider staying with us again and give us another chance. Once again I apologize for any inconvenience

About the Best Western University Inn & Suites

Location 3933 Pacific Avenue, Forest Grove, OR 97116

Property Features

Best Western University Inn & Suites offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western University Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Forest Grove hotel is smoke free.

  • 54 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western University Inn & Suites offers 54 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This Forest Grove hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN University Forest Grove
  • BEST WESTERN University Inn Forest Grove
  • Best Western Forest Grove
  • Forest Grove Best Western
  • Best University & Suites
  • Best Western University Inn & Suites Hotel
  • Best Western University Inn & Suites Forest Grove
  • Best Western University Inn & Suites Hotel Forest Grove

You should know

  • Pool access is available 24-hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.