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Smart Cancun The Urban Oasis

4.0 star property
4-star Mediterranean hotel near Ultramar Ferry Puerto Juárez

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Smart Cancun The Urban Oasis

Photo gallery for Smart Cancun The Urban Oasis

Outdoor pool
Front of property
In-room safe, laptop workspace, iron/ironing board
Daily buffet breakfast for a fee
Reception

Overview of Smart Cancun The Urban Oasis

Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park6 min walk
  • Popular LocationPlaza Las Americas3 min drive
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Room options

View all photos for Room (Smart Non Refundable)

In-room safe, laptop workspace, iron/ironing board

Room (Smart Non Refundable)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Smart Plus Breakfast Included

In-room safe, laptop workspace, iron/ironing board

Smart Plus Breakfast Included

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Smart

In-room safe, laptop workspace, iron/ironing board

Smart

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Front of property
Krystal Urban Cancun & Beach Club
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Restaurant
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3.7 out of 5, Good, (1167)
The price is $96
per night
$120 total
includes taxes & fees
May 9 - May 10
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About the neighborhood

Cancun

City center stay.Within a 10-minute walk of this Downtown Cancun hotel, you'll find Mercado 23 and Cristo Rey Church. Las Palapas Park and Benito Juarez Municipal Building are also within half a mile (1 km).

What's nearby

  • Las Palapas Park - 6 min walk
  • Benito Juarez Municipal Building - 7 min walk
  • Plaza 28 - 19 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Ty-Coz - 3 min walk
  • Taqueria Coapenitos - 4 min walk
  • Pizza Hut - 4 min walk
  • Church's Chicken - 4 min walk
  • La fonda de la tulum - 5 min walk

About this property

Smart Cancun The Urban Oasis

4-star Mediterranean hotel near Ultramar Ferry Puerto Juárez
Smart Cancun The Urban Oasis offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Smart Cancun The Urban Oasis. Self parking is free.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 1985
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Smart Cancun The Urban Oasis offers 132 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: USD 16–22 for adults and USD 8–11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Smart Cancun The Urban Oasis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16–22 for adults, and USD 8–11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Oasis Cancun
Smart Cancun by Oasis
Smart Cancun The Urban Oasis Hotel
Smart Cancun The Urban Oasis Cancun
Smart Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

How close is Smart Cancun The Urban Oasis to the airport?

Smart Cancun The Urban Oasis is 11.1 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Smart Cancun The Urban Oasis?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Smart Cancun The Urban Oasis on Apr 26, 2024 start from $89.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Smart Cancun The Urban Oasis have an airport shuttle?

Airport shuttle services are not available at Smart Cancun The Urban Oasis.

How close is Smart Cancun The Urban Oasis to the beach?

This hotel is 3.6 mi (9-min drive) from Playa Tortugas and 4.7 mi (8-min drive) from Langosta Beach. Don't forget your sunscreen!

Does Smart Cancun The Urban Oasis offer free breakfast?

Free breakfast isn’t offered at Smart Cancun The Urban Oasis, but buffet breakfast is offered for a fee of between USD 16 and 22 for adults, USD 8 and 11 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Smart Cancun The Urban Oasis?

No, there is no casino at this hotel, but PlayCity Casino (11-min walk) and Royal Yak Casino and Sports Book (3-min drive) are nearby.

What time is check-in at Smart Cancun The Urban Oasis?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Smart Cancun The Urban Oasis?

This hotel offers free self parking.

Does Smart Cancun The Urban Oasis have a pool?

Smart Cancun The Urban Oasis features an outdoor pool.

Does Smart Cancun The Urban Oasis have a restaurant?

Yes, there is a restaurant on site.

Does Smart Cancun The Urban Oasis have a spa?

There are no spa services available at this hotel.

How close is Smart Cancun The Urban Oasis to downtown Cancun?

Smart Cancun The Urban Oasis is 1.6 mi away from Cancun.

Smart Cancun The Urban Oasis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1000 reviews" "
Rating 8 - Good. 327 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 95 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Poor water pressure. Inconsistent availability of hot water and wifi. Unfunctional gym equipment. Nice and calm pool area. Staff are mostly very nice. Area is not pretty but there are many convenient stores restaurants and grocery stores nearby. Property needs a face lift but I would still come back.
Stayed 9 nights in Jan 2024

8/10 Good

Mahmoud

Stayed 1 night in Jan 2024

2/10 Terrible

Christine

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi available and would not provide an extra blanket
Stayed 3 nights in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Kishore

Disliked: Cleanliness, staff & service, property conditions & facilities
Its cold water...heater wasnt working. Elevator was super narrow and it was forever wait. No dining. You got to wait forever. Internet was super slow. I would never recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Roxanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service!
Stayed 1 night in Jul 2023

10/10 Excellent

Amani

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Amazing but the security front door who welcoming guests are terrible
Stayed 7 nights in Jul 2023

2/10 Terrible

Gal

Traveled with family
Staff was very rude and not helpful, room without towels!!
Stayed 1 night in Jul 2023

6/10 Okay

ramsses

Stayed 5 nights in Jun 2023

8/10 Good

Luis, Buena Park

Liked: Cleanliness, staff & service
The area is under remodelation the time of our stay, and make it difficult to find the place. Other thatn that everything was OK.
Stayed 1 night in Jul 2023