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Reviews

4.3 / 5Excellent
315 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Xi'an Bell Tower
    6 min drive
  • Popular Location
    Xi'an City Walls
    8 min drive
  • Popular Location
    Xi'an City Wall (Chengqiang)
    9 min drive
  • Airport
    Xi'an (XIY-Xianyang Intl.)
    46 min drive

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1-855-214-3079

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    About this area

    Xi'an

    Located in Xi'an, Grand Mercure Xian Renmin Square is in the city center and near a metro station. Notable landmarks in the area include Xi'an Bell Tower and Xi'an City Walls. Our guests appreciate the hotel's quiet location.

    Popular Location

    What's nearby

    • Xi'an Bell Tower - 6 min drive
    • Xi'an City Walls - 8 min drive
    • Beilin Museum (Stele Forest) - 9 min drive
    • Xi'an Bell Tower and Drum Tower - 9 min drive
    • Xi'an City Wall (Chengqiang) - 9 min drive

    Getting around

    • Xi'an Station - 7 min drive
    • Beidajie Station - 19 min walk
    • Xi'an (XIY-Xianyang Intl.) - 46 min drive

    Restaurants

    • 57 Cafe – Serves breakfast, lunch, and dinner.

    About this property

    Grand Mercure Xian Renmin Square

    This hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services, and 24-hour room service. All 202 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, minibars, and separate bathtubs and showers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    24-hour roundtrip airport shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily: CNY 115 per person
    1 restaurant
    1 bar
    24-hour room service

    Things to do

    Arcade/game room
    Billiards/pool table
    Fitness center
    Full-service spa
    Hiking/biking trails

    Family friendly

    Arcade/game room
    Dry cleaning service
    Free cribs/infant beds
    Grocery/convenience store
    Laundry facilities
    Rollaway/extra beds (surcharge)

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service

    Languages spoken

    Chinese
    English
    French

    Business services

    1 meeting room
    Business center
    Conference space (1938 square feet)

    Outdoors

    Garden

    Spa

    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Facials
    Hydrotherapy
    Massages

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer
    Separate bathtub and shower

    Entertainment

    29-inch flat-screen TV
    Satellite channels

    Food and drink

    Free bottled water
    Minibar

    More

    Desk
    Free newspapers
    In-room massage
    Iron/ironing board
    Phone
    Safe
    Slippers
    Turndown service
    4.3

    Excellent

    5 - Excellent
    161
    4 - Good
    108
    3 - Okay
    36
    2 - Mediocre
    8
    1 - Poor
    2
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.1
    Amenities
    4.2
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    awful female facilities at shared pool

    Grand Mercury is a beautiful old world hotel with dark wooden decor in the rooms. We checked in easilly. I was a little disappointed to find out that all the restaurants and swimming pool were not in this hotel, they were within a complex of hotels and you had to cross the grounds to access the other hotels facilities. Eg the Italian restaurant in one restaurant and the bar and pool within the Sofitel which wasn’t great in depths of winter. The main negative therefore isn’t about this hotel but the changing rooms at Sofitel swimming pool. At first its very elegant, but when you enter female changing rooms it’s like a 1980s council provided changing room. Nowhere to hang your towel while you shower, no costume dryer, dilapidated fixtures with wallpaper mouldy and peeling. However my husband advises me the men’s was plush, had its own hot tub, sauna and massage beds. It makes one wonder about the type of establishment it is and the services provided, clearly more geared towards male travellers

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    We did not like that there was not a restaurant onsite except for breakfast, but the breakfast was excellent and they did have evening room service. I am in a wheelchair and there was a ramp into the hotel and easy access to the restaurant. The staff was fabulous, the room was wonderful and it is central if you are a walker.

    Stayed 3 nights in Nov 2019

    3/5

    • Liked: Cleanliness

    Renmin Square is nice, hotel so-so

    Nice, but small rooms (we had a queen). No restaurant in this hotel - except a breakfast buffet for extra $. There are restaurants in the Renmin Square complex which has multiple hotels grouped together. Pleasant enclave.

    Stayed 2 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Stayed 2 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property is in a very good location and the staff are very friendly. The rooms are a somewhat small and are a bit dated but overall a nice stay.

    Stayed 2 nights in Sep 2019

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