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Reviews

125 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Xi'an Bell Tower
    9 min drive
  • Popular Location
    Beilin Museum (Stele Forest)
    12 min drive
  • Popular Location
    Xi'an Jiaotong University
    13 min drive
  • Airport
    Xi'an (XIY-Xianyang Intl.)
    48 min drive

Book online or call:

1-855-214-3079

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    About this area

    Xi'an

    Located in Xi'an, Canaan International Hotel is in the city center and near a train station. Notable landmarks in the area include Xi'an Bell Tower and Xi'an City Walls.

    Popular Location

    What's nearby

    • Xi'an Bell Tower - 9 min drive
    • Xi'an City Wall (Chengqiang) - 10 min drive
    • Beilin Museum (Stele Forest) - 12 min drive
    • Xi'an Bell Tower and Drum Tower - 12 min drive
    • Xi'an Jiaotong University - 13 min drive

    Getting around

    • Xi'an Station - 9 min drive
    • Beidajie Station - 10 min drive
    • Xi'an (XIY-Xianyang Intl.) - 48 min drive

    Restaurants

    • Zhen Wei Pin Chu – Serves breakfast, lunch, and dinner.

    About this property

    Canaan International Hotel

    A restaurant, a sauna, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, a 24-hour front desk, and an arcade/game room. All 258 rooms provide comforts like pillow menus and down comforters, along with free WiFi, free wired Internet, and MP3 docks. Guests will also find cable TV, DVD players, and room service.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Roundtrip airport shuttle (surcharge)

    Food and drink

    Breakfast available for a fee daily: CNY 15-30 per person
    1 restaurant
    Room service available
    Coffee/tea in common area(s)

    Things to do

    Arcade/game room
    Sauna

    Family friendly

    Arcade/game room
    DVD player
    Grocery/convenience store

    Conveniences

    Elevator
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Daily housekeeping
    Hair salon
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Business services

    1 meeting room
    Conference space (5382 square feet)

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Down comforter
    Pillow menu

    Bathroom

    Designer toiletries
    Hair dryer (on request)
    Shower

    Entertainment

    Cable channels
    DVD player
    MP3 dock

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Iron/ironing board (on request)
    Phone
    Slippers
    3.2

    Guest rating

    5 - Excellent
    17
    4 - Good
    37
    3 - Okay
    39
    2 - Mediocre
    21
    1 - Poor
    11
    3.2
    Cleanliness
    3.4
    Service and Staff
    3.0
    Property condition

    3/5

    Smelly toilet with terrible hotel staffs.

    Was not greeted nicely upon check-in and check-outs ; when i ask the service manager for shopping guides & things to do nearby, he replied with "I don't know". Even after i suggested him to BAIDU (google) about such, he remained nonchalent

    Pros: The Chef at the hotel lobby (restaurant) ; wearing white robe is my best bet throughout my trip. He volunteered guides on shopping streets etc..

    Cons: The knowledge of the hotel service manager

    Location: Hidden location at Jiao Guo Lu (mandarin translation) Shop @ Xibei Fashion Mall & Jian An Lu Biggest supermarket - Ren Ren Le

    3/5

    Hotel Overall

    They do not have bilingual staff and I could not find anyone who spoke English. It was very frustrating at check in. I had a hard time looking for the Hotel to begin with. Luckily some locals helped me with their GPS. Even when i was in front of the hotel I was looking for the hotel name in English but nothing until some locals helped me out again. My only way of communicating with the staff was via the translation apps. There was no safety box in the room nor the lobby. No laundry service. I took a walk to another hotel to look for English speaking staff to help me book the Terracotta warrior trip. The front desk staff did their best to communicate and I am very grateful for all their efforts. On my second night when I came back from my trotting, the room was well serviced except there was no toilet paper. the 7/11 shop was just nearby so i had to buy my own. It was too embarassing to ask.

    Pros: The rooms are very nice and big

    Cons: Improve communication via the website, bilingual staff-none, laundry service-none, safe deposit box-none

    Location: Location is great but hard to find at first.

    4/5 Good

    • Liked: Staff & service

    Very convenient for Railway Station and fairly central

    3/5

      First off, the hotel address is not accurate. It is very important to find the right address BEFORE arriving there. It took me about 25 min to figure it out at 1 am when my wife and I arrived in Xi'an. The hotel is ok if you just need a place to crash.

      4/5 Good

      • Liked: Staff & service, property conditions & facilities, room comfort

      Xi'an Solo Getaway

      Wi-Fi was a bit spotty but excellent neighborhood and incredible value for the price.

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