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"Honestly, our expectations were pretty high based on the pictures and reviews we saw. But when we got to our apartment, the pillows were a mess – seri ... " More

By a verified traveler on Fri 19 Jan 2024

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Hotel Description

4-star spa hotel near Brickell City Centre

Central Miami getaway

With a stay at this Downtown Miami hotel, you'll be within half a mile (1 km) of Brickell City Centre and 2 miles (3 km) of Bayfront Park. Kaseya Center and Adrienne Arsht Center for the Performing Arts of Miami-Dade County are also within 3 miles (5 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, 2 outdoor pools, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. Enjoy the gym and visit the 2 bars/lounges and poolside bar for drinks.

Superior Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$356* Per night/room Apr 28 - Apr 29

Premier Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

DUA Miami, Autograph Collection ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DUA Miami, Autograph Collection

Everyone (1) Couples (3)
3 out of 5
Honestly, our expectations were pretty high based on the pictures and reviews we saw. But when we got to our apartment, the pillows were a mess – seriously stained and just filthy. Despite having daily cleaning services, they never bothered to replace them, even after we asked. And it wasn't just the pillows; the towels at the swimming pool were dirty too. As for entertainment around the hotel, it was a bit of a joke. We wanted to play pool, but the staff couldn't find the billiard balls. They came up with some ridiculous excuse, saying they needed to get an engineer to locate them. I mean, what kind of engineer is needed to find pool balls? Additionally, when we arrived at the hotel, which was earlier than our check-in time, one of the staff told us we could use the amenities and even grab breakfast while waiting for our room. This confused us since our hotel package included breakfasts. She initially said our breakfast was covered, but then they charged us for the first day's breakfast, saying it actually wasn't included. I would not recommend this hotel to my friends and family.

Posted by on Jan 19, 2024

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Comment from Hotel Management

Jan 22, 2024 by Joyce Stephanie Perez

Dear Nagizkhan,Thank you for choosing SLS Brickell. We strive to improve and elevate guest experience; we sincerely apologize if your stay was anything less than exemplary. Please do not hesitate to contact us directly for further assistance.

1 out of 5
1. The room was not as advertised— I booked a room with 2 queens beds and received a room with two full beds. 2. After fully pre-paying for my four-night stay ($3,582) I was shocked to see that my card was charged an additional $1,000 for incidentals for the entire stay on the first night! I’ve never had a hotel charge this rate for my entire stay on the first night and I’m extremely concerned that I was charged this rate unfairly.

Posted by on Feb 28, 2022

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Comment from Hotel Management

Mar 4, 2022 by SLS Services

Greetings Kelly, I am sorry that your experience with us was not what you had expected. We do indeed seek authorization for any incidental charges that may be incurred at a nightly rate of $250. This balance of this authorization is typically removed from your credit card within 1-3 business days after check out. Should the authorization charges not be returned to you within that time, please feel free to reach out to us directly and we would be happy to assist. Please accept our apologies for the misunderstanding.

2 out of 5
Had to ask fir things more then once didn’t like that

Posted by , from New Jersey on Jul 1, 2020

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Comment from Hotel Management

Jul 11, 2020 by Zulfiya Y.

Dear Latifah, Thank you for passing by and reviewing SLS Brickell! The details of your feedback are very important to us. Please accept our sincerest apologies about the delays with your requests. The team had been made aware of this inconsistency and will work harder to correct it. We would cherish an opportunity to welcome you back for a much more relaxing and carefree experience.

5 out of 5
Everything about this property was pristine! The service was great and not to mention the staff! Wonderful! The hotel is so trendy and chic. Definitely would recommend and come again.

Posted by , from Las vegas on Nov 21, 2019

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Comment from Hotel Management

Nov 27, 2019 by Zulfiya Y.

Dear Skarleth, Thank you for such a wonderful review. Being pristine is not an easy task. That's why we rely on the team of hospitality professional with year (if not decades) of experience. All of us cannot be more grateful for your compliments. We hope to welcome you back in a near future!

4 out of 5

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Michael F

Dear Guest, We are thrilled to receive such an excellent review. Thank you! Best,

5 out of 5
Very clean, chic, with amazing staff with great customer service! The gentleman (darn, I can’t recall his name but he had great energy as a manager possibly) that checked us in was extremely informative and personable. Very happy with my experience! I will book again if ever needed. Thank you!

Posted by , from Miami, Fl on Apr 22, 2019

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Comment from Hotel Management

May 3, 2019 by Zulfiya Y.

Dear Mesha, We loved your review! Thank you for taking your time to post it. Acknowledgement of the employees is a very important part of their daily routine. It inspires for even greater achievements. See you again soon,

Property Features

DUA Miami, Autograph Collection offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DUA Miami, Autograph Collection. Parking is available for a fee. This 4-star Miami hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 53 levels
  • 2 bars or lounges
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 2016
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Metro station: Financial District Metromover Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

DUA Miami, Autograph Collection offers 124 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Miami hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.

Fi'Lia - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

SAAM's Lounge - Onsite cocktail bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a steam room and a fitness center.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 4
  • Steam room in spa
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a security system and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 25 per person
  • Valet parking fee: USD 61 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 7:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SLS Brickell Hotel Miami
  • SLS Brickell Hotel
  • SLS Brickell Miami
  • SLS Hotel Residences Brickell
  • SLS Brickell
  • Autograph Collection Brickell
  • DUA Miami Autograph Collection
  • DUA Miami, Autograph Collection Hotel
  • DUA Miami, Autograph Collection Miami
  • DUA Miami, Autograph Collection Hotel Miami

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.