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4.3 out of 5

"This is definitely an above average hotel. Staff were knowledgeable and friendly. The hotel was clean. The breakfast was very good. The only thing I f ... " More

By a verified traveler on Tue 05 Mar 2024

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Hotel Description

Hotel near James L. Knight Center in Miami

Downtown Miami stay

At this Downtown Miami hotel, you'll be steps from James L. Knight Center and within a 15-minute walk of Bayside Marketplace. PortMiami and Vizcaya Museum and Gardens are also within 3 miles (5 km).

Free breakfast

An outdoor pool is featured at this hotel, along with valet parking. Guests will appreciate free perks like full breakfast and WiFi in public areas. There's limo/town car service and multilingual staff can provide around-the-clock assistance.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$116* Per night/room Apr 2 - Apr 3

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Downtown Brickell - Port of Miami ratings based on 65 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Downtown Brickell - Port of Miami

Everyone (34) Couples (8) Family (19)
3 out of 5
This is definitely an above average hotel. Staff were knowledgeable and friendly. The hotel was clean. The breakfast was very good. The only thing I found unusual and affected my review was our room had no chair at all. There was no recliner or high back chair. Not even a wheeled computer type chair. There are two small padded stools in the room. I called the front desk to ask for an any kind of backed chair but they stated there was non available. This may affect me staying here in the future.

Posted by on Mar 5, 2024

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Comment from Hotel Management

Mar 6, 2024 by Comfort Inn & Suites Miami Downtown Brickell

Dear Gary,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel above average, appreciated the friendly and knowledgeable staff, cleanliness, and enjoyed the breakfast. We apologize for the inconvenience regarding the lack of a chair in your room. We understand the importance of having comfortable seating options and regret that we couldn't accommodate your request during your stay. Your comments are valuable to us, and we'll use them to improve our services for future guests. We hope to have the opportunity to welcome you back and provide you with a more seamless experience.Best regards,

5 out of 5
Service was great . Hotel needs some updated renovations. Public guest restrooms could have been cleaner.

Posted by on Mar 4, 2024

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Comment from Hotel Management

Mar 4, 2024 by Fernanda (Front Desk agent)

Thank you for your valuable feedback! We appreciate your positive comments about the service and will certainly pass on your compliments to our staff. We understand your concerns regarding the hotel's condition and cleanliness, and we sincerely apologize for any inconvenience caused.We take your feedback seriously, and we are committed to continuous improvement. Renovations are an ongoing process for us, and we are actively working on updating and enhancing our facilities to provide a more comfortable and modern experience for our guests.

4 out of 5
Staff was good. Bathroom was dusty and plumbing was in poor condition. Tub and toilet drained poorly.

Posted by on Feb 23, 2024

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Comment from Hotel Management

Feb 24, 2024 by Comfort Inn & Suites Downtown Brickell

Dear Howard,Thank you for taking the time to provide feedback on your recent stay. We're pleased to hear that you found our staff to be good. However, we apologize for any inconvenience you experienced with the bathroom conditions and plumbing issues. Please know that we take your comments seriously, and we will address these issues promptly to ensure a more comfortable experience for our guests. We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay.Best regards,

2 out of 5
There was no transportation from airport as they advertised $60 cab ride, there is no bar or restaurant expt for breakfast. The price for the room was $100 more

Posted by on Feb 11, 2024

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Comment from Hotel Management

Feb 15, 2024 by Comfort Inn & Suites Downtown Brickell

Dear Stacey,Thank you for sharing your feedback, and we apologize for any inconvenience you experienced. We regret that there was confusion regarding transportation from the airport, and we'll review our advertising to ensure clarity. We appreciate your observation about the lack of a bar or restaurant beyond breakfast, and we'll consider how to better communicate our amenities. Regarding the room rate, we're committed to offering competitive prices and will investigate the discrepancy you noted. If there's anything else you'd like to discuss or if you plan to stay with us again, please reach out, and we'll do our best to make your next visit more enjoyable.Best regards,

4 out of 5
Quiet, clean, friendly

Posted by on Feb 5, 2024

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Comment from Hotel Management

Feb 15, 2024 by Comfort Inn & Suites Downtown Brickell

Dear Jennifer,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be quiet, clean, and that you experienced friendly service. Your satisfaction is our priority, and we appreciate your positive comments. If there's anything specific you think we could improve or if you have any additional suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back for another pleasant stay.Warm regards,

4 out of 5
Property was fine what I seen of.

Posted by on Feb 1, 2024

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Comment from Hotel Management

Feb 15, 2024 by Comfort Inn & Suites Downtown Brickell

Dear Arthur,Thank you for taking the time to review your recent stay at our hotel. We're pleased to know that you found our property satisfactory during your visit. If there are any specific areas where we could improve or aspects you'd like to highlight, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for an even more enjoyable experience in the future.Best regards,

5 out of 5
Great Views and Very Helpful Staff

Posted by on Jan 6, 2024

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Comment from Hotel Management

Feb 24, 2024 by Front Desk Team

Thank you for your kind words! We're thrilled to hear that you had a great stay with us and that our staff made a positive impression. Providing professional and friendly service is our priority, and we're delighted that it contributed to your overall experience. If your travels bring you backwe would be honored to welcome you again.

4 out of 5

Posted by on Nov 20, 2023

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Comment from Hotel Management

Nov 21, 2023 by Comfort Inn & Suites Downtown Brickell

Thank you Tomica for this great review. Hope to have you back soon !

5 out of 5
There was a MANATEE in the water outside!!!! didn't like? there were homeless people sleeping outside by the same water.... it was a little creepy.

Posted by on Oct 30, 2023

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Comment from Hotel Management

Oct 30, 2023 by Front Desk Team.

Thank you for taking the time to complete our online feedback regarding your recent stay at our instalations.Your feedback is important for us, we hope to see you again one more time in the future. Regards.

5 out of 5

Posted by on Oct 19, 2023

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Comment from Hotel Management

Nov 8, 2023 by Front Desk Team.

Thank you for taking the time to complete our online feedback regarding your recent stay at our instalations.Your feedback is important for us, we hope to see you again one more time in the future. Regards.

About the Comfort Inn & Suites Downtown Brickell - Port of Miami

Location 100 SE 4th St, Miami, FL 33131

Property Features

Public spaces have free WiFi. Business amenities include 2 meeting rooms and limo/town car service. Free breakfast is served daily. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at Comfort Inn & Suites Downtown Brickell - Port of Miami. Parking is available for a fee. This Miami hotel is smoke free.

  • 149 guestrooms or units
  • 16 levels
  • Meeting rooms
  • Built in 1972
  • Full breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Miami Airport Station (9.4 km / 5.8 mi)
  • Metro station: Riverwalk Metromover Station (0.1 km / 0.1 mi)
  • Property shuttles: Cruise terminal shuttle
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Comfort Inn & Suites Downtown Brickell - Port of Miami offers 149 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

  • Pillowtop beds
  • Television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Helicopter/airplane tours on site
  • Mountain biking nearby
  • Fishing nearby
  • Skydiving nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Events/parties not allowed
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 48.13 per day (in/out privileges)
  • Extended parking fee: USD 48.13 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel River Park
  • Park River Hotel
  • River Park Hotel
  • River Park Hotel Miami
  • River Park Miami
  • River Park Hotel & Suites Downtown/ Miami
  • River Park Hotel And Suites Downtown/Convention Center
  • River Park Hotel Miami
  • River Park Hotel
  • River Park Miami
  • Hotel River Park Hotel & Suites Miami
  • Miami River Park Hotel & Suites Hotel
  • Hotel River Park Hotel & Suites
  • River Park Hotel & Suites Miami
  • River Park Hotel Suites
  • River Park

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.