"This is definitely an above average hotel. Staff were knowledgeable and friendly. The hotel was clean. The breakfast was very good. The only thing I f ... " More
Downtown Miami stay
At this Downtown Miami hotel, you'll be steps from James L. Knight Center and within a 15-minute walk of Bayside Marketplace. PortMiami and Vizcaya Museum and Gardens are also within 3 miles (5 km).
Free breakfast
An outdoor pool is featured at this hotel, along with valet parking. Guests will appreciate free perks like full breakfast and WiFi in public areas. There's limo/town car service and multilingual staff can provide around-the-clock assistance.
Mar 6, 2024 by Comfort Inn & Suites Miami Downtown Brickell
Dear Gary,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel above average, appreciated the friendly and knowledgeable staff, cleanliness, and enjoyed the breakfast. We apologize for the inconvenience regarding the lack of a chair in your room. We understand the importance of having comfortable seating options and regret that we couldn't accommodate your request during your stay. Your comments are valuable to us, and we'll use them to improve our services for future guests. We hope to have the opportunity to welcome you back and provide you with a more seamless experience.Best regards,
Mar 4, 2024 by Fernanda (Front Desk agent)
Thank you for your valuable feedback! We appreciate your positive comments about the service and will certainly pass on your compliments to our staff. We understand your concerns regarding the hotel's condition and cleanliness, and we sincerely apologize for any inconvenience caused.We take your feedback seriously, and we are committed to continuous improvement. Renovations are an ongoing process for us, and we are actively working on updating and enhancing our facilities to provide a more comfortable and modern experience for our guests.
Feb 24, 2024 by Comfort Inn & Suites Downtown Brickell
Dear Howard,Thank you for taking the time to provide feedback on your recent stay. We're pleased to hear that you found our staff to be good. However, we apologize for any inconvenience you experienced with the bathroom conditions and plumbing issues. Please know that we take your comments seriously, and we will address these issues promptly to ensure a more comfortable experience for our guests. We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay.Best regards,
Feb 15, 2024 by Comfort Inn & Suites Downtown Brickell
Dear Stacey,Thank you for sharing your feedback, and we apologize for any inconvenience you experienced. We regret that there was confusion regarding transportation from the airport, and we'll review our advertising to ensure clarity. We appreciate your observation about the lack of a bar or restaurant beyond breakfast, and we'll consider how to better communicate our amenities. Regarding the room rate, we're committed to offering competitive prices and will investigate the discrepancy you noted. If there's anything else you'd like to discuss or if you plan to stay with us again, please reach out, and we'll do our best to make your next visit more enjoyable.Best regards,
Feb 15, 2024 by Comfort Inn & Suites Downtown Brickell
Dear Jennifer,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be quiet, clean, and that you experienced friendly service. Your satisfaction is our priority, and we appreciate your positive comments. If there's anything specific you think we could improve or if you have any additional suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back for another pleasant stay.Warm regards,
Feb 15, 2024 by Comfort Inn & Suites Downtown Brickell
Dear Arthur,Thank you for taking the time to review your recent stay at our hotel. We're pleased to know that you found our property satisfactory during your visit. If there are any specific areas where we could improve or aspects you'd like to highlight, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for an even more enjoyable experience in the future.Best regards,
Feb 24, 2024 by Front Desk Team
Thank you for your kind words! We're thrilled to hear that you had a great stay with us and that our staff made a positive impression. Providing professional and friendly service is our priority, and we're delighted that it contributed to your overall experience. If your travels bring you backwe would be honored to welcome you again.
Nov 21, 2023 by Comfort Inn & Suites Downtown Brickell
Thank you Tomica for this great review. Hope to have you back soon !
Oct 30, 2023 by Front Desk Team.
Thank you for taking the time to complete our online feedback regarding your recent stay at our instalations.Your feedback is important for us, we hope to see you again one more time in the future. Regards.
Nov 8, 2023 by Front Desk Team.
Thank you for taking the time to complete our online feedback regarding your recent stay at our instalations.Your feedback is important for us, we hope to see you again one more time in the future. Regards.
Public spaces have free WiFi. Business amenities include 2 meeting rooms and limo/town car service. Free breakfast is served daily. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at Comfort Inn & Suites Downtown Brickell - Port of Miami. Parking is available for a fee. This Miami hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Valet parking (surcharge)
Comfort Inn & Suites Downtown Brickell - Port of Miami offers 149 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.
Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include an outdoor pool.
Guests under 18 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.