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"The hotel was close to the event being held and the people were very nice, and the hotel was quiet. The AC worked well and kept the room very comforta ... " More

By a verified traveler on Mon 12 Jun 2017

Hotel Description

Enjoy the free WiFi at this Marlborough hotel

In Marlborough

Within a 15-minute walk of the hotel, you'll find Apex Entertainment Center and Peter Rice Homestead. New England Sports Center and John Brown Bell are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 135 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105 per night

Deluxe Studio, 1 King Bed with Sofa bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America - Boston - Marlborough ratings based on 12 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America - Boston - Marlborough

Everyone (8) Couples (1)
3 out of 5

Posted by on May 30, 2019

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1 out of 5
We made a reservation but when we arrived we were told that the walk ins had first priority and that there were no more rooms available. They said we would have to go to Another hotel but didn’t have the address, they said we should just use our GPS to find it, it was 35 miles away. Two other customers had the same experience.

Posted by on May 11, 2019

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Comment from Hotel Management

May 17, 2019 by Hotel Management

Thank you for your review. Please accept our apologies for the mix-up with your reservation and for not being able to accommodate you. Even more distressing is the fact that you were met with anything other than friendly service in the process. Please be assured that we‘re reviewing this situation to see what went wrong, and we will be taking extra care to avoid this in the future. We have also discussed your feedback with our front desk staff to remind them our main goal is to provide outstanding customer care to our guests. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management

4 out of 5
Thomas was helpful and kind! My room was clean and comfortable. Will definitely recommend ESA to friends/family

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 10, 2019 by Hotel Management

Thank you for choosing to stay with us at Extended Stay America. We're delighted to know you liked your well-appointed room, and that the service provided by Thomas met all your expectations. We look forward to sharing your compliments with him. We appreciate you recommending us to future guests and hope to see you again soon. Sincerely, Hotel Management

1 out of 5
First room was not cleaned, the kitchen area had food crumbs on the floor and refrigerator, bed cover had a cigarette hole, and there were ants around the base of the toilet. So we were upgraded and that room was cleaner but the couch had a torn cushion and the refrigerator made noise all night.

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 8, 2019 by Hotel Management

We apologize and regret the inconvenience you encountered in your rooms. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management

4 out of 5

Comfortable accomodations

Pros: Close to highway exit and, the small kitchenette was very handy and made the bringing of snack items which needed refrigeration very convenient.
Cons: The only small problem was a slow draining bathroom sink which was reported, but since this was only a single nights stay it was not an issue.
Location: There were numerous restaurants, shopping options and easy access to the highway.
The hotel was close to the event being held and the people were very nice, and the hotel was quiet. The AC worked well and kept the room very comfortable.

Posted by , from Ma on Jun 12, 2017

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Comment from Hotel Management

Jun 15, 2017 by General Manager

David, thank you for your nice comments about your stay at Extended Stay America - Boston - Marlborough. We are delighted to read you liked our ideal location and your well-appointed room. We look forward to welcoming you back soon. Sincerely, General Manager

4 out of 5

Pleasant Stay

It was a place to stay, clean and comfortable. My only criticism would be the strong smell of cigarette smoke when getting off of the elevator.

Posted by , from Albany, NY on May 12, 2017

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Comment from Hotel Management

May 14, 2017 by General Manager

Joe, we are delighted you chose to stay at Extended Stay America - Boston – Marlborough. It is great to know you loved your spotless room and had a comfortable visit. Having said that, we apologize for the smoke smell you experienced during your stay. I have shared your concerns with my housekeeping staff to take corrective actions immediately. We hope you will give us another opportunity to make your next stay worthwhile. Sincerely, General Manager

5 out of 5

Great place to relax!

Pros: Previous stays there and others in area, good experiences. Think originally found on Travelocity.
Cons: Not much!
Location: Barely left the hotel. When you have a kitchen, less running around required!!
Friendly staff, nice facilities, highly recommend. Love having a KITCHEN!!! Will be back soon!!

Posted by on Jan 22, 2016

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2 out of 5

Smelled like fried foods

Pros: Close to Marlborough Country Club
Cons: More staff
Staff was great about moving my mother to handicapped room

Posted by on Oct 19, 2015

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5 out of 5

Greater Boston without the Greater Boston prices

Worth the drive to save significantly over closer in properties. Clean, quiet and in decent shape.

Posted by on Aug 17, 2015

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1 out of 5

stayed here out of desperation to find a room

Pros: location and price
Room had an awful odor that I could not identify. Could not get window open so I kept ac turned up and stove fan on high.Nonsmoking room with cigarette burns on carpet. Clean sheets so I made it through the night and left early as soon as I could.

Posted by , from reading PA on Aug 13, 2015

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About the Extended Stay America - Boston - Marlborough

Location 19 Northboro Rd East, Marlborough, MA 01752

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America - Boston - Marlborough also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Self parking is free. This Marlborough hotel is smoke free.

  • 135 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (60.7 km / 37.7 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Boston - Marlborough offers 135 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Boston Marlborough Hotel
  • Extended Stay America Boston Hotel Marlborough
  • Extended Stay America Boston Marlborough
  • Extended Stay America Marlborough
  • Marlborough Homestead Suites
  • Homestead Studio Suites Boston - Marlborough Hotel Marlborough
  • Homestead Suites Marlborough

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).