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The Citizen Hotel, Autograph Collection

4-star property
926 J Street, Sacramento, CA 1-855-201-7819
4.7 out of 5
Exceptional!
See all 24 travelocity Reviews

"Staff and friendly and professional from valet, front desk, restaurant and all staff. Room was fantastic. " More

By a verified traveler on Sat 26 Aug 2023

Points Of Interest

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Hotel Description

4-star hotel near Golden 1 Center

Downtown Sacramento stay

At this Downtown Sacramento hotel, you'll be well placed to visit Sacramento Capitol Park and California State Capitol, both within a 5-minute walk. Golden 1 Center and Cesar Chavez Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A library, dry cleaning, and luggage storage are also on offer.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$180* Per night/room Apr 19 - Apr 20

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Citizen Hotel, Autograph Collection ratings based on 24 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Citizen Hotel, Autograph Collection

Everyone (16) Couples (6) Family (1)
5 out of 5

Posted by on Feb 26, 2024

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Comment from Hotel Management

Feb 27, 2024 by Customer Service

Joanna, thank you for your top score rating of The Citizen Hotel, Autograph Collection! We're thrilled you enjoyed your stay and hope to welcome you back in the near future. We aim to make every guest experience memorable. Safe travels!

5 out of 5
Staff and friendly and professional from valet, front desk, restaurant and all staff. Room was fantastic.

Posted by on Aug 26, 2023

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Comment from Hotel Management

Aug 28, 2023 by Customer Service

Chris, it's certainly pleasing to know that you had a wonderful experience at The Citizen Hotel, Autograph Collection. Our team members constantly strive to deliver excellent service, and we're thrilled that it has left such a positive impression on you. We are also glad you enjoyed your room. We eagerly look forward to your next visit.

5 out of 5
We loved the hotel, restaurant and staff.

Posted by , from CHULA VISTA on May 15, 2023

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Comment from Hotel Management

May 15, 2023 by Customer Service

Thanks for the fantastic review, Arthur!It's excellent you had such an amazing stay at The Citizen Hotel, Autograph Collection! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

5 out of 5
The staff were incredibly kind and helpful. The hotel was beautiful but the surrounding area was dirty and noisy. Lots of homeless people and not very safe area!

Posted by on May 14, 2023

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Comment from Hotel Management

May 14, 2023 by Customer Service

Michelle, thank you for sharing your valuable feedback regarding your recent stay at The Citizen Hotel, Autograph Collection. We are delighted to hear that our staff exceeded your expectations by providing exceptional, kind, and helpful service. Our team prides itself on delivering the best experience to our guests. Your kind words mean a lot to us and will be passed on to the staff members.We understand that the surrounding area is a concern for some of our guests. While we cannot control external factors, such as noise and cleanliness outside the hotel, we work closely with local authorities and organizations to maintain a safe and welcoming environment for both our guests and the community. We apologize if you had any discomfort due to these issues, and assure you that your safety is always our priority.Despite the challenges presented by the surrounding environment, we are pleased that you found our hotel to be beautiful. We take great pride in maintaining our property's appearance and always strive to offer a unique and extraordinary experience to our guests.We value your patronage and hope that we will have the opportunity to welcome you back to The Citizen Hotel, Autograph Collection, in the near future for an even better experience.

5 out of 5

Posted by on May 6, 2023

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Comment from Hotel Management

May 8, 2023 by Customer Service

Daniel, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at The Citizen Hotel!

5 out of 5

Posted by on Mar 27, 2023

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Comment from Hotel Management

Apr 17, 2023 by Customer Service

Thank you for sharing, Daniel.At The Citizen Hotel, Autograph Collection, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

5 out of 5
The hotel was so centrally located. The staff was so accomadting.

Posted by , from LOS ANGELES on Jan 23, 2023

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Comment from Hotel Management

Jan 24, 2023 by Customer Service

Thank you for your kind words about our hotel. We are thrilled to hear that you enjoyed your stay with us and found our location to be convenient. We strive to provide the best possible experience for our guests and it is wonderful to hear that our staff was able to accommodate you in a way that made your stay more comfortable. We hope you enjoyed your time at our hotel and that you will consider staying with us again in the future.

5 out of 5

Posted by , from LOS ANGELES on Jan 22, 2023

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Comment from Hotel Management

Mar 6, 2023 by Customer Service

Thank you for the wonderful rating, Gregg!It's fantastic you enjoyed your time at The Citizen Hotel, Autograph Collection so much! We look forward to hosting you again soon for another amazing experience!

5 out of 5
Great staff.

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 27, 2022 by Customer Service

Thanks for the perfect rating, Chris! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Citizen Hotel, Autograph Collection.

4 out of 5
Very vintage looking and romantic

Posted by on Oct 2, 2021

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Comment from Hotel Management

Oct 2, 2021 by Austin

Thanks for the positive review. Have a great day, Jill.

About the The Citizen Hotel, Autograph Collection

Location 926 J Street, Sacramento, CA 95814

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. WiFi and wired Internet are free in public spaces. A fitness center, a library, and multilingual staff are also featured at the business-friendly The Citizen Hotel, Autograph Collection. For a fee, parking is available. This 4-star Sacramento hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Sacramento Valley Station (0.9 km / 0.6 mi)
  • Metro station: 10th & K (Cathedral Square) Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Citizen Hotel, Autograph Collection offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Sacramento hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 1:00 PM.

Grange - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18–23 per person
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citizen Hotel
  • Citizen Hotel Joie de Vivre Boutique Hotel
  • Citizen Hotel Joie de Vivre Boutique Hotel Sacramento
  • Citizen Joie de Vivre Boutique
  • Citizen Joie de Vivre Boutique Sacramento
  • Hotel Citizen
  • Citizen Hotel Autograph Collection Sacramento
  • Citizen Hotel Autograph Collection
  • Citizen Autograph Collection Sacramento
  • Citizen Autograph Collection
  • The Citizen Hotel, Autograph Collection Hotel
  • The Citizen Hotel, Autograph Collection Sacramento
  • The Citizen Hotel, Autograph Collection Hotel Sacramento

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.