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"Rooms clean and shine. " More

By a verified traveler on Mon 12 Apr 2021

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Hotel Description

3.5-star hotel near Macy's

Manhattan stay

Within a 10-minute walk of this Manhattan hotel, you'll find Macy's and Empire State Building. Broadway and Times Square are also within 2 miles (3 km).

Free breakfast

This hotel features a 24-hour gym and a rooftop terrace. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$249* Per night/room Mar 31 - Apr 1

Studio Suite, 1 King Bed with Sofa bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Specialty)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hyatt House New York/Chelsea ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt House New York/Chelsea

Everyone (1) Couples (1) Family (2)
5 out of 5
Rooms clean and shine.

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 12, 2021 by Operations Manager

We are delighted to hear that you enjoyed your stay with us and sincerely appreciate you review! We look forward to welcoming you back again soon!

1 out of 5
Location. Staff were rude. Elevators did not work. Room was tiny for the price. Water stopped running at night.

Posted by on Sep 15, 2019

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4 out of 5

Posted by on Jul 5, 2019

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About the Hyatt House New York/Chelsea

Location 815 Ave of the Americas, New York, NY 10001

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House New York/Chelsea. Parking is available for a fee. This 3.5-star New York hotel is smoke free.

  • 150 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: New York W 32nd St. Station (0.3 km / 0.2 mi)
  • Metro station: 28 St. Station (Broadway) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device.

  • Protective clothing is available to guests
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House New York/Chelsea Hotel
  • Hyatt House York/Chelsea Hotel
  • Hyatt House York/Chelsea
  • Hyatt House York Chelsea York
  • Hyatt House New York/Chelsea Hotel
  • Hyatt House New York/Chelsea New York
  • Hyatt House New York/Chelsea Hotel New York

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.