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 Louisville • 1 Room
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Hyatt Regency Louisville

4-star property
320 West Jefferson Street, Louisville, KY 1-855-201-7819
4.1 out of 5
Very good!
See all 32 travelocity Reviews

"The hotel was within easy walking distance of the Yum Center. Very helpful and friendly staff. " More

By a verified traveler on Sun 25 Feb 2024

Points Of Interest

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Hotel Description

Hotel near KFC Yum Center, connected to the convention center in Louisville

City center stay

At this Downtown Louisville hotel, you'll be well placed to visit Kentucky International Convention Center and Fourth Street Live!, both within a 5-minute walk. KFC Yum Center and Jewish Hospital are also within half a mile (1 km).

Dining, fitness center

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. Valet parking, a business center, and a coffee shop are also offered.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$187* Per night/room May 23 - May 24

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (with ADA Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite (VIP)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hyatt Regency Louisville ratings based on 32 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Louisville

Everyone (14) Couples (5) Family (12)
5 out of 5

Posted by on Mar 27, 2024

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Comment from Hotel Management

Apr 17, 2024 by Customer Service

Erin, thank you for your stellar rating of Hyatt Regency Louisville. It’s wonderful to know that your stay with us left a positive impression. We're looking forward to the opportunity to serve you again on your next trip.

5 out of 5
The hotel was within easy walking distance of the Yum Center. Very helpful and friendly staff.

Posted by on Feb 25, 2024

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Comment from Hotel Management

Feb 27, 2024 by Customer Service

Charles, it's fantastic to hear you found Hyatt Regency Louisville's proximity to local attractions convenient! Your kind words recognizing our amicable and attentive team members are incredibly appreciated. Your satisfaction is our priority, and we're pleased we exceeded your expectations. We're excited for the opportunity to serve you again.

5 out of 5
We were very pleased with our stay. The location was excellent, located downtown close to everything. Rooms were so nice, comfortable pillows, beds and squeaky clean. Hotel staff was great too. Would book this hotel again!!!

Posted by on Oct 2, 2023

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Comment from Hotel Management

Oct 3, 2023 by Customer Service

Carlos, it's a delight to hear about your positive experience at Hyatt Regency Louisville. Our prime downtown location, well-appointed rooms, and our attentive team are some of the aspects we are very proud of. We're thrilled that they added to the comfort and convenience of your stay. Your willingness to return to our establishment is the largest compliment, and we sincerely look forward to hosting you again.

5 out of 5

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 22, 2023 by Customer Service

Katherine, it's wonderful to hear you had a fantastic experience at Hyatt Regency Louisville. Thank you for choosing our hotel and for taking the time to rate us. It brings us joy to know that we succeeded in providing you with a memorable stay. We look forward to welcoming you back in the future!

5 out of 5
My stay at the Hyatt Regency Hotel in Louisville, KY, was exceptional. From the welcoming atmosphere to the attentive service and fantastic amenities, it exceeded my expectations in every way. I would highly recommend this hotel to anyone looking for a comfortable and memorable stay in Louisville.

Posted by on Jul 19, 2023

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Comment from Hotel Management

Jul 21, 2023 by Customer Service

Michael,Thank you so much for sharing your glowing review about your recent stay with us. The highest compliment we can receive is when our guests use words like 'exceptional' to describe their time at the Hyatt Regency Louisville. It truly warms our hearts to know that we exceeded your expectations in every way.Your kind words about our welcoming atmosphere are greatly appreciated. We believe that imparting an inviting and friendly environment is essential to making each guest feel at home, allowing them to fully experience all that our hotel has to offer. We're thrilled that you encountered this from the moment you arrived.Moreover, we're delighted that you noticed our attentive service. Our staff works tirelessly to go above and beyond for our valued guests. Your recognition of their efforts reaffirms our hard work and dedication to world-class customer service.We also appreciate your acknowledgement of our fantastic amenities. We strive to provide top-notch facilities to all our guests in order to enhance their stay and offer further comfort and convenience.The fact that you would consider recommending the Hyatt Regency Louisville to others looking for a memorable stay in Louisville is sincerely gratifying. We would be more than happy to provide them with the same level of service and hospitality that made your stay a memorable one.Once again, thank you very much for your wonderful review and we look forward to the opportunity to welcome you back in the near future. Unforgettable guest experiences are always our aim and it’s feedback like yours that assists us in achieving our goal.

4 out of 5
This hotel is older but nice. Easy self parking options and check-in. The elevators were fast, the fitness center was nice. The restaurant for breakfast (Buffett) was great. The staff is helpful. The only thing I didn’t like about this hotel is the open hallways to get to your room because the noise was very loud! There was some child competition (dance or cheer) the next day at the Convention Center across the street from the hotel and there might have been practicing or general fun and excitement in the lobby but it carried up to our room on the 5th floor, kind of annoying.

Posted by on Apr 8, 2023

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Comment from Hotel Management

Apr 11, 2023 by Customer Service

We appreciate you taking the time to share your feedback, April!While we're delighted you had a pleasant stay with us and that you enjoyed our ample parking, efficient elevator service, great amenities, delicious breakfast and friendly staff, we're disappointed we could have done more for you. Your feedback regarding the condition of our property and soundproofing is helpful and will be addressed by our management team moving forward.We look forward to hosting you again soon for a more positive experience!

5 out of 5
The young lady who checked us in was AMAZING! I watched her check in numerous guest with the same I love my job smile and did not miss a beat! The elevators and halls were dirty. Thought by morning maybe they would be better but they weren’t.

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 3, 2023 by Customer Service

Thank you for the great rating and review, Lori!We're so glad to hear you had a nice stay with us at Hyatt Regency Louisville. While we're disappointed to hear about the elevators and halls, we're so delighted that you had a great experience at check-in. Our team strives to provide immaculate service, so this is awesome to hear.We'd love to share an even more positive stay with you next time, Lori.

5 out of 5

Posted by on Dec 19, 2022

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4 out of 5

Posted by , from elyria on Aug 14, 2022

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5 out of 5

Posted by , from Hoopeston on Jul 28, 2022

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About the Hyatt Regency Louisville

Location 320 West Jefferson Street, Louisville, KY 40202

Property Features

Hyatt Regency Louisville offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 20602 square feet (1914 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Hyatt Regency Louisville. For a fee, parking is available. Smoking is allowed in designated areas at this Louisville hotel.

  • 1 building
  • 393 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 20602 sq ft of conference space
  • 1914 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Louisville offers 393 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7 AM to 11:00 AM.

Sway - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 24 per night
  • Valet parking fee: USD 34 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Louisville
  • Hyatt Regency Hotel Louisville
  • Hyatt Regency Louisville
  • Louisville Hyatt
  • Louisville Hyatt Regency
  • Hyatt Louisville Ky
  • Hyatt Regency Louisville Hotel Louisville
  • Hyatt Regency Louisville Hotel
  • Hyatt Regency Louisville Hotel
  • Hyatt Regency Louisville Louisville
  • Hyatt Regency Louisville Hotel Louisville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.