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4.1 out of 5

"Nice hotel… not happy about expected to pay for parking at the hotel parking " More

By a verified traveler on Mon 20 Nov 2023

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Hotel Description

Hotel near University of Utah, connected to a shopping center in Salt Lake City

Heart of Salt Lake City

At this Downtown Salt Lake City hotel, you'll be well placed to visit Salt Palace Convention Center and Temple Square, both within a 5-minute walk. Also, Vivint Arena is within half a mile (1 km) and University of Utah is within 3 miles (5 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$149* Per night/room Mar 31 - Apr 1

Executive Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Salt Lake Marriott Downtown at City Creek ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Salt Lake Marriott Downtown at City Creek

Everyone (10) Couples (2) Family (6)
4 out of 5
Nice hotel… not happy about expected to pay for parking at the hotel parking

Posted by , from bicknell on Nov 20, 2023

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Comment from Hotel Management

Nov 28, 2023 by Hotel Management

Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

5 out of 5
Nice and clean as if they care

Posted by on Sep 30, 2023

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Comment from Hotel Management

Oct 9, 2023 by Hotel Management

Thank you for taking the time to review our hotel. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! Your comments regarding our attention to cleanliness are truly appreciated. We certainly make every effort to deliver the highest standard of service to all our guests, and it is always encouraging to receive such compliments and comments. We look forward to welcoming you back to our hotel in the near future!

5 out of 5

Posted by on Sep 30, 2023

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Comment from Hotel Management

Oct 23, 2023 by Hotel Management

Thank you so much for your 5-star review! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

5 out of 5

Posted by , from HERSHEY on Apr 2, 2023

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Comment from Hotel Management

May 3, 2023 by Hotel Management

Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

5 out of 5
Great location. Clean. Responsive staff!

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 7, 2021 by Kane Kennedy

Good morning Robin. Thank you for staying with us and completing a review, we appreciate the feedback. We are so happy you enjoyed your stay. Have a wonderful week.

5 out of 5
Great location!

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 22, 2021 by Hotel Management

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property! We are happy our dedicated team took such good care of you during your stay. We look forward to welcoming you back soon.

5 out of 5

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jul 19, 2021 by Kane Kennedy

Thank you for staying with us and completing your review. Have a wonderful day

5 out of 5
It's located at the very center of the town. It's quite easy to go anywhere in the city.

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 4, 2021 by Hotel Management

We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! Thank you for your review, and we look forward to welcoming you back in the future!

5 out of 5
Very friendly staff Jordan in valet was very nice and knowledgeable about t the area and helpful. Thank you to the staff

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 12, 2021 by Front Desk Manager

Thank you for your awesome rating and review! We're very happy to hear that our staff exceeded your expectations and were able to assist you! We hope to see you stay with us again soon!

3 out of 5
Good location if you need to be downtown but the hotel was so-so. A bit dated, no microwave in the room, staff was fair, Starbucks in the lobby closed at 2:00, and had to pay $19.00 a day to park in their underground parking. I think the hotel, like others, is just milking the COVID issue to cut back. There is a reason why homesharing is eating into the revenue of hotel/motels. Never had a problem with VRBO. We will definitely go that route next time to SLC.

Posted by on Mar 29, 2021

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Comment from Hotel Management

May 10, 2021 by Front Office Manager

Hello, We apologize your stay with us did not meet your standards. We have a microwave available on the second floor for guest use. Our self-parking rate is currently $19/day per vehicle. Valet parking is available currently for $25/day. Depending on your vehicle type, prices could differ. We hope to have the opportunity to have you stay with us again.

About the Salt Lake Marriott Downtown at City Creek

Location 75 S West Temple, Salt Lake City, UT 84101

Renovations + Closures

The following facilities are closed on Sunday and Saturday:

  • Bar/lounge

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 21 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Salt Lake Marriott Downtown at City Creek. For a fee, parking is available. This Salt Lake City hotel is smoke free.

  • 510 guestrooms or units
  • 16 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1981
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: North Temple Bridge/Guadalupe Station (1.5 km / 1 mi)
  • Metro station: Temple Square Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Salt Lake Marriott Downtown at City Creek offers 510 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Salt Lake City hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11 AM.

Salt Stone - This restaurant specializes in American cuisine and serves lunch and dinner.

Destinations Lounge - This cocktail bar serves dinner only. Open daily.

Starbucks - This coffee shop serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Water skiing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 23 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Creek
  • Marriott Creek Hotel
  • Marriott Creek Hotel Salt Lake Downtown City
  • Salt Lake Marriott Downtown City Creek
  • Salt Lake City Marriott
  • Salt Lake Marriott Downtown At City Creek Salt Lake City, Utah
  • Salt Lake Marriott Downtown City Creek Hotel
  • Salt Lake Marriott Creek Hotel
  • Salt Lake Marriott Creek
  • Marriott Salt Lake City Downtown Hotel Salt Lake City
  • Salt Marriott At City Creek
  • Salt Lake Marriott Downtown at City Creek Hotel
  • Salt Lake Marriott Downtown at City Creek Salt Lake City
  • Salt Lake Marriott Downtown at City Creek Hotel Salt Lake City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.