NIce hotel in the business district
Posted Aug 1, 2016
The first day we were there, I noticed the mini bar had missing items. Day 2 the items were replaced when they cleaned the room. They forgot to leave any towels. I told the front desk about the items, they had put the items on my bill. They had some sort of sensor in the mini bar. If you picked up something out of the mini frige to look at it, it automatically charged your room. The bellman informed us of this, luckily. Staff was very friendly and helpful. Enjoyed our stay.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you for choosing the Loews Madison Hotel. We are happy to see you enjoyed your stay and we greatly appreciate feedback as it helps us make improvements. We look forward to welcoming you back again soon.