Well Placed Hotel to Discover Washington DC
Posted Sep 4, 2016 on Expedia
The hotel is well situated for exploring Washington, staff are friendly and helpful. There was no restaurant in operation due to building works however they offered free drink between 5-6pm to compensate. We received a room upgrade from a queen to kingsize which was spacious and designed well. However as it used to be a former post office building the 1st floor I would call a basement. Unfortunately anyone walking past the window had a clear view into the room and as buidling work was going one often had to close draps for privacy. The hotel offered to move to another room but can not help feeling that if you are on level 1 you are always on view. The hotel could improve on the collection room service trays, the record for an items sitting outside a room was over 48 hours. To summarise great location, 1st floor rooms will always be an issue in my mind, would have been nice to be informed building works in progress before booking, and housekeeping needs to improve for a 4 star hotel.