4.6 out of 5

"Hotel was farther away from DC than I wanted but it was nice and the price was good. very cozy hotel " More

By a verified traveler on Tue 06 Jun 2017

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Hotel Description

At Country Inn & Suites by Carlson Washington Dulles Airport you'll be 3.3 km (2 mi) from Herndon Centennial Golf Course and 3.3 km (2.1 mi) from Center for Innovative Technology Complex. Highlights at this hotel include free daily breakfast, free self parking, and a free airport shuttle.

Flat-screen TVs with cable channels are featured in all 59 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Refrigerators and microwaves make in-room dining convenient. Free weekday newspapers, free local calls, and hair dryers are also available.

This smoke-free hotel offers free WiFi in public areas, a fitness center, and a business center. Added amenities include coffee/tea in a common area and laundry facilities. Each morning free hot/cold buffet breakfast is offered between 6 AM and 9:30 AM. There's also the convenience of extended parking.

Within a 20-minute drive of this 3-star Sterling hotel, attractions include National Air and Space Museum Steven F. Udvar-Hazy Center and Wolf Trap National Park for the Performing Arts.

Room, 1 King Bed, Accessible, Non Smoking (Living Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$68 per night

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Carlson Washington Dulles Airport ratings based on 49 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Hotel was very nice

Hotel was farther away from DC than I wanted but it was nice and the price was good. very cozy hotel

Posted by , from NC on Jun 6, 2017

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5 out of 5

Great Stay

Pros: Location and near a gas station to fill up my rental car.
Location: Was there for a family emergency. It was great near the highway to travel.
Staff was great. Help me out about the area I needed to go. Willing to make fresh coffee when I had to leave at 4:00AM. Breakfast was awesome. Lots of choices for breakfast, from eggs to toast. Great coffee! The side door was very hard to open. Needs some repair. Outside needs a little picking up. Overall an excellent stay!

Posted by , from Denver, CO on Apr 24, 2017

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4 out of 5

Decent hotel.

The room was clean, quiet and comfortable. The location is perfect for anyone with a car or Uber account. The free breakfast was okay and the staff was quick to refill or replace anything that ran short or out. Sausage or bacon would be an nice addition to the breakfast menu. We enjoyed our weekend getaway in Sterling, VA.

Posted by on Feb 15, 2017

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4 out of 5

Good quiet place near IAD Dulles

Location: off site and nothing to do nearby
A good hotel in all aspects but never exactly great. It is isolated and quiet for a good night's rest. No in-house restaurant and none nearby, so have a vehicle or Uber it.

Posted by , from Denver, CO on Sep 17, 2016

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4 out of 5

Great service

Overall it was a great hotel. I'm not usually critical but finding hair in the shower and having a slow draining sink is really not cleanly.

Posted by , from Wyoming on Nov 26, 2015

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Comment from Hotel Management

Dec 1, 2015 by elsa

Dear Valued Guest, Thank you so much for taking the time to complete the survey. Your feedback is very important to us and we appreciate it. We hope to see you soon again. Have a lovely day. Thank you Elsa

1 out of 5

Never made it to the room.

Cons: Customer Service
At the end of a long fun trip to Washington DC we tried checking into this hotel for our last night in the area. We needed a hotel close to the airport that offered a shuttle service and slept five people (which is difficult to find in the DC area). The reservation was made through Travelocity months in advance. As we checked in the front desk clerk said that we didn't have a reservation, even through I had the reservation number. He visibly felt bad and called his manager. This is where the review truly starts. The quick conversation with the manager basically led to the we don't have a room, sorry you will need to go else where. I understand over booking happens, but the indifference of the manager was overwhelming for not only my family, but also for the front desk clerk who was left to deal with us. He was so upset, he was shaking. My husband the proceeded to call the chain number and was given the run around with them. He was told he could talk to a next line up personal to be put back in the general phone call group for another customer service rep to answer and have no knowledge about what was going on. We will not stay at this hotel brand again. I would go down the road to the Spring Hill Suites and pay a little extra. It was well worth their generosity! I rated the room with a 3 because there was not option for did not see the room.

Posted by on Oct 29, 2015

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Comment from Hotel Management

Nov 28, 2015 by Customer Care

Thank you for reaching out and writing your review. We are sorry to hear of your unsatisfactory experience at the front desk in regards to locating your reservation. It is unfortunate when situations like this arise. Your feedback will help us to fine tune our operations and ensure a positive guest experience in the future.

4 out of 5

Pleasant hotel

Pros: The rooms were comfortable and the breakfast was good.
Cons: The shower pressure could use improvement and the water temperature control could be a little easier to work with.
Location: The area around the hotel has nothing. For entertainment it's D.C. Food has many choices in surrounding towns.
The hotel was extremely great especially at the price. The room was spacious and the beds were very comfortable. The breakfast was what would be expected from a hotel. Bagel, cream cheese, coffee, eggs and bacon with waffles thrown in. The only complaint would be that the shower lacked water pressure and was a bit difficult to manage. But that being the only complaint, I think that that is rare for any hotel/motel. The staff was very pleasant and I would consider going back the next time I'm in the area.

Posted by , from New Jersey on Oct 19, 2015

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Comment from Hotel Management

Mar 2, 2016 by elsa

Dear Valued Guest, Thank you for taking the time to complete the survey. I'm glad you enjoyed your stay at the Country Inn and Suites Washington Dulles Airport. It is our pleasure to serve you. Have a lovely day. Thank you Elsa

3 out of 5

Convenient, clean and close to airport.

Pros: Location
Cons: When Travelocity sends you a confirmation; make sure it means your reservation is actually confirmed.
I used Travelocity but when I arrived they didn't have me booked. I showed them my confirmation but it didn't matter. They actually had 2 rooms left. They charged us about $20/room more. I asked if they could honor what we would have got through Travelocity and they were gracious enough to do this. We took the 2 rooms but then they only had us down for 1 night and we needed 2.

Posted by , from Los Angeles on Sep 18, 2015

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Comment from Hotel Management

Mar 16, 2016 by elsa

Dear Valued Guest, Thank you so much for taking the time to complete the survey. We appreciate your feedback. It is very important to us. We apologies for the inconvenience you had due to the reservation. We hope to see you soon again. Have a lovely day. Thank you Elsa

5 out of 5

Wonderful service, clean rooms

Pros: Service and cleanliness
Location: Fast food, gas, attractions
Service was wonderful, facilities were super clean, great family friendly hotel. Close to fast food and gas.

Posted by on Jul 7, 2015

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Comment from Hotel Management

Jul 20, 2015 by elsa

Dear Valued Guest, Thank you for taking the time to complete the survey. It is our pleasure to serve you at the Country Inn and Suites Washington Dulles Airport. We are thrilled to learn that you enjoyed your stay. We hope to see you soon again. Have a lovely day. Thank you Elsa

4 out of 5

Great price for a great room

Pros: Clean room no allergens
Location: 4 - 5 miles from the Air and Space Museum near Dulles
The staff was extremely helpful and polite. Nice clean room

Posted by , from Pfafftown, NC on May 18, 2015

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Comment from Hotel Management

May 20, 2016 by elsa

Dear Valued Guest, Thank you for taking the time to complete the survey. We appreciate it. We are thrilled to learn that you enjoyed your stay at the Country Inn and Suites Washington Dulles Airport. We hope to see you soon again. Have a lovely day. Thank you Elsa

About the Country Inn & Suites by Carlson Washington Dulles Airport

Location 45620 Falke Plz, Sterling, VA 20166

Property Features

WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A fitness center, a library, and coffee/tea in a common area are also featured at Country Inn & Suites by Carlson Washington Dulles Airport. Self parking is free. This 3-star Sterling hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Washington, DC (IAD-Washington Dulles Intl.) (6 km / 3.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Country Inn & Suites by Carlson Washington Dulles Airport offers 59 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

This property offers airport shuttle pickup service from Washington Dulles International Airport only. For more details, please contact the office using the information on the reservation confirmation after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Country Inn & Suites by Carlson Washington Dulles Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.