Ratings based on 5,397 Guest Reviews

Hear it directly from our travelers
3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
Recommended
for Everyone
by A traveler

Posted Sep 24, 2017
Have already completed this not happy with travelocity at all at this time
4 out of 5
Recommended
for Families
by A traveler from canada

Posted Aug 20, 2017 on Expedia
Pros: Modern look
Cons: Bathroom small
Location: Great location!
Enjoyed our time even though we were not there that long. Great location at an affordable price.
5 out of 5
Recommended
for Everyone
by A traveler

Overall

Posted Aug 19, 2017 on Expedia
Friendly staff, clean rooms, loved it, beautiful views of Wakiki beach from the room.
5 out of 5
by Nhan Thanh

Posted Aug 18, 2017 on Hotels
Great service, great staff, great location. Highly recommended
5 out of 5
Recommended
for Families
by A traveler from Colorado

Incredible view of the beach

Posted Aug 18, 2017 on Expedia
Pros: The view from my room
Cons: Finish the renovations quickly
Location: Easy access to beach, canoeing, surfing,boogie boarding, hula shows ànd music.. THERE WERE MANY RESTAURANTS nearby.
The staff was very welcoming and friendly. The concierge took care of my requests efficiently.
5 out of 5
by kristen

This traveler left a rating score only Posted Aug 17, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A traveler

Posted Aug 17, 2017 on Expedia
Great location and friendly staff. Renos are coming along and look great. Would stay again
5 out of 5
Recommended
for Everyone
by A traveler

Posted Aug 17, 2017 on Expedia
Good hotel! Very close to Waikiki beach, seems like 1min!
4 out of 5
Recommended
for Everyone
by A traveler from CA

excellent view and nice location

Posted Aug 14, 2017 on Expedia
Pros: the room with ocean front view. the toilet bidet. the lobby and the staff.
Cons: maid service training to clean more carefully.
Location: it's near everything and within walking distance. the trolley stops is 2 blocks away so very easy to get around.
this was our 1st time staying here in Waikiki. The hotel is in renovation for the Beach Tower (the one closes to the ocean front) so the elevator area was clean but bit noisy sometime. Once we got the room, it was all nice, quiet with AC running cool. We had the 2 queens beds at the corner room with breathtaking OCEAN FRONT view. this was the first timer ever staying with a room like this and it was definitely worth the upgrade. The room was newly renovated so up-to-date on everything. The beds were very comfy and the restroom was clean. The bathroom complaint is the shower head area is bit cramp and isn't as high as it should. i'm 5'8 and i had to take the shower hose in my hands and above my head to wash it. I ran into a situation with a maid service on the 2nd day. We had plastic snacks bags that we bought from ABC stores with chips, cereals, my grind coffee that i brought over from Vietnam (yes, only Vietnam has it), and it was thrown away. We had a 2nd bag of just garbages close to it YET it wasn't thrown. I brought this up to the manager and they had a supervisor with the maid came down right away. They confirmed that she accidentally threw it away (not the garbage as she supposed to) so the managers took care of us after that. The situation resolved very well so i'm pleased. the lobby of this hotel is very nice with a full ceiling size of glass aquarium (minus the fishes). very modern and stylish. i would definitely come back here again.
5 out of 5
by Crystal

Great place to stay - steps from the beach!

Posted Aug 14, 2017 on Hotels
Our stay at the Pacific Beach Hotel was terrific. For those who may be concerned about reviews citing construction, you should note that the construction was not at all disruptive to our stay. It seems like the renovations are nearing completion and there may be some new areas being added to the hotel. Although there are some signs of construction outside the hotel, it never interfered with our stay. The lobby and our room were beautiful. The two story aquarium was being restocked while we were there. It seems like construction is complete on all the rooms. It was a great location, steps away from the beach and the main area for shopping/dining, etc. The staff were terrific -- committed to cleanliness and great service. Great assistance by the concierge. Wifi worked and was included in the cost of the room. Very affordable -- loved every minute.