Shame on Expedia!!
Posted Aug 24, 2017 on Expedia
Booking through Expedia is usually quick and easy. Hotel rates were competitive while I was looking for accommodations for my stay in Waikiki Hawaii. Being from Hawaii I've stayed at most of the hotels in town. The Pacific Beach Hotel wasn't one of them. During the month of August 2017 was undergoing massive reconstruction and everything was horrible.
From the parking, staff, decor, just everything was crap for the price I paid. Expedia should disclosed this type of details before sale so the customer can make a better decision. The rate for a hotel room shouldn't be the same as the Marriott if the place is in pieces. My bad experience is mostly attributed to Expedia on this one...