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"Need a sign at tge concegeire desk to let people know that is what the alone desk is for because they don't tell you that when you check in. " More

By a verified traveler on Sat 17 Jun 2023

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Hotel Description

Hotel near Waikiki Beach Walk in Honolulu

Waikiki stay

At this Waikiki hotel, you'll be within a 5-minute walk of Waikiki Beach Walk and International Market Place. Also, Royal Hawaiian Center is within half a mile (1 km) and Honolulu Zoo is within 2 miles (3 km).

Renovated in 2023

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Double Beds, Waikiki View (Newly Renovated)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$145* Per night/room Apr 1 - Apr 2

Studio, 1 Bedroom, 4 Twin Beds, Kitchenette

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Partial Ocean View (Newly Renovated)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Bedroom, 1 Queen 2 Twin Beds, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Partial Ocean View (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 Queen Bed with Sofa bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Waikiki Malia ratings based on 30 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Waikiki Malia

Everyone (11) Couples (6) Family (10)
1 out of 5

Posted by on Feb 25, 2024

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Comment from Hotel Management

Mar 22, 2024 by Makoto - Guest Service Manager

Thank you for your recent stay at Waikiki Malia. We regret we were not able to fully meet your expectations. We continuously strive to meet our guest's needs and expectations; therefore, your feedback is very important to us and will be taken as an opportunity to improve. We hope to have the opportunity to serve you again.

4 out of 5

Posted by on Feb 18, 2024

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Comment from Hotel Management

Mar 21, 2024 by Amante Castro - Guest Service Manager

Aloha Steven,We’re so happy to have you as our guest. You’re welcome to come again anytime.Mahalo!

3 out of 5

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 22, 2023 by Makoto - Guest Service Manager

Aloha and thank you for your feedback. We greatly appreciate your comments and thank you for staying at Waikiki Malia. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Mahalo!

5 out of 5
Need a sign at tge concegeire desk to let people know that is what the alone desk is for because they don't tell you that when you check in.

Posted by on Jun 17, 2023

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Comment from Hotel Management

Jun 18, 2023 by Makoto - Guest Service Manager

Aloha and thank you for your 5-star review and taking a moment to share your experience. We will take your comments under consideration as we continually work to improve our guest experience. Thank you again for your feedback and we hope you will consider staying with us again. Mahalo!

1 out of 5

Posted by on Jun 9, 2023

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Comment from Hotel Management

Jun 30, 2023 by Makoto - Guest Service Manager

Aloha and thank you for taking a moment to share your experience. We are sorry to hear you were not satisfied with your stay. It would be appreciated if you would share more detail with us as we continually work to improve our guest experience. Thank you again for your feedback and we hope you will consider staying with us again. Mahalo!

5 out of 5
Our room was so comfortable and cozy. The staff was so kind and helpful we were very happy with our stay and would consider staying here next time we visit.

Posted by on Jun 1, 2023

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Comment from Hotel Management

Jun 1, 2023 by Suzanne

Aloha Leonard, Thank you so much for staying with us!We appreciate your 5 out of 5 review and your valuable feedback. We are glad you had a enjoyable stay with us. Hope to see you again soon.Mahalo,Waikiki Malia Team

5 out of 5
Easy check in. Friendly people.

Posted by , from Bonsall on Jan 10, 2023

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Comment from Hotel Management

Jan 11, 2023 by Suzanne

Aloha Maureen, Thank you so much for staying with us and we appreciate your 5 out of 5 reviews. Hope to see you again soon.Warmest Regards,Waikiki Malia Team

5 out of 5
Location was good room was clean and staff was helpful

Posted by on Dec 4, 2022

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Comment from Hotel Management

Dec 6, 2022 by Makoto - Guest Service Manager

Aloha and thank you for your 5-star review and taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Mahalo!

1 out of 5
Most staff were pleasant and tried to help but the rooms were not clean when we checked in, though they said they were. We got in really late, asked for clean sheets and towels, was told that they didn't have the key to the linens so we would have to wait till the morning. One bed had glass shards. Luckily we had a few of our own sheets. We reserved a few rooms, each with their own gross issues. 2nd note a pipe busted so our kids moved rooms, or toilet backed up, luckily my hubby's not afraid to unclog a toilet. Rooms look nice at first glance but after a quick check it seems they need more staff to ensure the rooms are properly and adequately sanitzed and cleaned.

Posted by on Sep 26, 2022

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Comment from Hotel Management

Sep 26, 2022 by Suzanne

Aloha Christina,Thank you so much for staying with us!We appreciate your feedback and our sincere apologies for your guest experience. You concerns has been shared with our management team for improvement. Again, thank you for letting us know and hope we have another opportunity to see you in the future.Warmest regards,Waikiki Malia by Outrigger

5 out of 5
Hotel is centrally located where everything (beach, shopping, dining, etc.) is pretty much walking distance.

Posted by on Jul 22, 2022

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Comment from Hotel Management

Jul 23, 2022 by MOD

Aloha Chris, Thank you for staying at Waikiki Malia by Outrigger. We appreciate your 5 star rating on your experience at Waikiki Malia by Outrigger. Thank you and we hope to provide a more memorable experience on your next visit. Mahalo Nui Loa, Joy Ravina Guest Service Manager

About the Waikiki Malia by Outrigger

Location 2211 Kuhio Ave, Honolulu, HI 96815

Property Features

Waikiki Malia offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A terrace, tour/ticket assistance, and a vending machine are also featured at Waikiki Malia. Parking is available for a fee. A complete renovation of Waikiki Malia was completed in May 2023. This Honolulu hotel is smoke free.

  • 327 guestrooms or units
  • 12 levels
  • 2 buildings
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Internet access - wireless , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Waikiki Malia offers 327 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

IHOP - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-050-555-4944-01

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-050-555-4944-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Smoke detector
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - TA-050-555-4944-01
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.39 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 21–25 for adults, and USD 15–20 for children
  • Self parking fee: USD 35.00 per day
  • Extended parking fee: USD 35.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malia OHANA Waikiki
  • Malia Waikiki
  • OHANA Malia
  • OHANA Malia Hotel
  • OHANA Malia Hotel Waikiki
  • OHANA Malia Waikiki
  • OHANA Waikiki Malia Outrigger Hotel
  • Waikiki Malia
  • Waikiki OHANA Malia
  • Ohana Waikiki Malia Hawaii/Honolulu
  • Ohana Waikiki Malia Honolulu
  • OHANA Waikiki Malia Hotel
  • OHANA Malia Outrigger Hotel
  • OHANA Waikiki Malia Outrigger
  • OHANA Malia Outrigger

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.