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4.2 out of 5

"The hotel was very convenient to the downtown area Unfortunately, the elevator was not working in the restaurant was closed so there was no breakfast ... " More

By a verified traveler on Mon 18 Dec 2023

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Hotel Description

3-star hotel near La Crosse Center, connected to the convention center

Historic Downtown La Crosse stay

A stay at this Historic Downtown La Crosse hotel places you steps from La Crosse Center and a 5-minute walk from Mississippi River. Riverside Park and The Wine Guyz are also within half a mile (1 km).

Business services

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Hotel & Suites La Crosse, an IHG Hotel ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites La Crosse, an IHG Hotel

Everyone (15) Couples (6) Family (4)
4 out of 5
The hotel was very convenient to the downtown area Unfortunately, the elevator was not working in the restaurant was closed so there was no breakfast in the morning.

Posted by on Dec 18, 2023

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Comment from Hotel Management

Dec 20, 2023 by Sam

Hi Jason, I apologize for the elevator being under repair, and the lack of a breakfast. We hope to see you again soon, and hopefully provide a better experience for you!

4 out of 5
The restaurant and breakfast area was closed and they were charging for food or told you to go somewhere else really think they had was coffee not acceptable

Posted by on Dec 17, 2023

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Comment from Hotel Management

Dec 17, 2023 by Sam

Hi Jason, I apologize for your less than ideal experience. I hope we're able to provide a better stay for you next time, should you choose to stay with us again.

5 out of 5

Posted by on Dec 16, 2023

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Comment from Hotel Management

Dec 16, 2023 by Sam

Hi Teresa, I'm glad to hear that you enjoyed your stay. We look forward to seeing you again!

4 out of 5
The parking ramp was free and very close to the event I was attending. I was given a room that was NOT Clean. I have never ever encountered this before. I told the front desk and he apologized and gave me a different room.

Posted by on Nov 7, 2023

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4 out of 5

Posted by on Apr 17, 2023

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5 out of 5
Property was ok, room had loose tiles in bathroom. We noted it would be nice to have a mirror, instead of a picture by the desk.

Posted by , from Onalaska on Mar 24, 2023

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5 out of 5
Love this place!

Posted by on Mar 19, 2023

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Comment from Hotel Management

Mar 23, 2023 by Management

Brandon - We love you love it too! Come back soon and thank you for the review.

4 out of 5

Posted by on May 2, 2022

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4 out of 5
This is a nice place to stay. The neighboorhodd has plenty to see and do. I was a little dissapointed that the bar/restaurant was not open (I assumed closed due to COVID restrictions). There are a lot of places to eeat/drink with in walking distance.

Posted by on Aug 2, 2021

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5 out of 5
Friendly, welcoming staff. We felt safe. The room was clean and comfortable. We received a good rate even though it was a busy holiday weekend.

Posted by on Jul 5, 2021

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About the Holiday Inn Hotel & Suites La Crosse, an IHG Hotel

Location 200 Pearl Street, La Crosse, WI 54601

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:

  • Dining venue(s)

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Dining venue(s)

The following facilities are closed on Wednesday and Thursday:

  • Dining venue(s)

Property Features

Holiday Inn Hotel & Suites La Crosse, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. The business-friendly Holiday Inn Hotel & Suites La Crosse, an IHG Hotel also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star La Crosse hotel is smoke free.

  • 114 guestrooms or units
  • 5 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1999
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: La Crosse Station (2.8 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Hotel & Suites La Crosse, an IHG Hotel offers 114 accommodations with video-game consoles and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay (maximum USD 2 per stay)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay (maximum USD 2 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Crosse
  • Holiday Inn Hotel Crosse
  • La Crosse Holiday Inn
  • Holiday Inn La Crosse Hotel La Crosse

You should know

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.