4.5 out of 5

"comfortable stay. good location. nice room. friendly staff. " More

By a verified traveler on Sun 08 Jul 2018

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Hotel Description

3.5-star hotel near Santa Maria del Giglio

Heart of Venice

With a stay at this San Marco hotel, you'll be steps from Santa Maria del Giglio and La Fenice Opera House. Basilica of St Mary of Health and Peggy Guggenheim Museum are also within half a mile (1 km).

Free breakfast

A fireplace in the lobby, WiFi in public areas, and express check-in are available at this hotel. Enjoy the free buffet breakfast each morning. Business travelers can take advantage of the business center.

In-room dining

The 82 guestrooms offer room service, free bottled water, and safes.

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$160 per night

Classic Single Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Economy Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Ala (Couples Recom'd) ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Ala (Couples Recom'd)

Everyone (7) Business (1) Couples (1)
5 out of 5
Room and everything else excellent, except that the shower was too small.

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 28, 2019 by Stefano, reception

Thank you for your review! Grazie grazie!

2 out of 5
I have and a accident at Roma, so I cannt go to Venecia. The administration call to the Ala Hotel for change the visit but the Ala Hotel no accept any kind of other alternative for the guest stanza. Not good, but is only money.

Posted by on Feb 19, 2019

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Comment from Hotel Management

Feb 21, 2019 by Stefano, reception

Buongiorno, When made the booking has been choosen a NOT REFUNDABLE rate because more convenient than a free cancellation rate. In this way you have acepted the risk to lose money in case of cancellation/modification. We invite you next time to identify yourself on your post. Thank you

4 out of 5
comfortable stay. good location. nice room. friendly staff.

Posted by on Jul 8, 2018

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Comment from Hotel Management

Jul 11, 2018 by Andrea

This is awesome from you. thanks

5 out of 5
Hotel location was excellent. Staff could not have been more friendly. Room very clean. Accommodated 3 adults easily. Breakfast was very good — even had Gluten Free for Celiacs. Would highly recommend ... the staff were so nice and made us all feel welcomed. Was wonderful experience to use this hotel to see Venice !!

Posted by , from USA on Jun 29, 2018

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Comment from Hotel Management

Jun 30, 2018 by ale

hank's for nice review..hope see you again in our home!

5 out of 5
Very nice spot in Venice Close to attractions and water taxi.

Posted by on Jun 10, 2018

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Comment from Hotel Management

Jun 13, 2018 by andrea

thank you very much

5 out of 5
Very close to a water boat station, easy to find, clean and beautiful room.

Posted by , from Chicago on Apr 11, 2017

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Comment from Hotel Management

Apr 19, 2017 by ale

Thank you for rating our hotel – we appreciate your feedback. Thank you so much for the review.

5 out of 5

Simple elegance. Excellent service and location.

Pros: Location, food, staff, did I mention location?
Cons: Internet service needs work.
Location: It is Venezia....come on man.
Plazzo del Giglio is the home to Hotel Ala. If I could live there full time, I would. So elegant, so many wonderful people on staff and Venezia is intoxicating. Bellisimo.

Posted by , from Boston on May 8, 2016

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Comment from Hotel Management

May 12, 2016 by Jury

Dear guest Don-a-doni, Thank you for taking the time to share your experience here. We are so happy to read your magic words about our hotel. Feel free to visit us again anytime. Regards - Jury

5 out of 5

nice hotel-very nice staff

Location: great location
This was an excellent hotel for the money we paid. It was close to a water taxi pier and the breakfasts were very good. The staff was immensely helpful and always very pleasant. I would highly recommend the hotel and definitely stay there again.

Posted by , from usa on Mar 27, 2015

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5 out of 5

Close to Everything

Pros: The staff was efficient and friendly. The included breakfast was also delicious.
Location: answered in the top part
After getting off the boat [in the dark] near San Marcos Square we walked up the path between buildings and found ourselves at the entrance to BW Ala Later we found how easy it was to get to all of the advertised sites. It was also fun just exploring the side streets. We also took advantage of the free boat trip to the glass blowers which we enjoyed.

Posted by , from Oregon on Mar 24, 2015

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5 out of 5

Close to transportation

Pros: Free breakfast, Close restaurants
Cons: No free Internet
Upon arrival to the airport I recommend that you use the water taxi to and from. It does cost 200 Euros but well worth the money, since it leaves you several yards from the hotel door. that way you don't have to walk all over Venice dragging your luggage looking for your Hotel. It's location is ideal. Their service is good, but if they tell you that you were upgraded to a suite, expect to climb some stairs, since you have to start by climbing to the first floor for the elevator, then taking another set of stairs to the loft suite. We were upgraded and found the suite to be confortable, though one of the two TV sets did not work (who goes to Venice to watch TV?) the stairs were too much. breakfast is included and is very good. There is a restaurant right outside for dinner or close by at Piazza St Marcos. The water Taxi can pick you up right at the hotel lobby. WI-FI is available but does not reach the suite at a cost of 2 euros.

Posted by , from Orlando, Florida on Aug 28, 2012

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About the Hotel Ala (Couples Recom'd)

Location San Marco 2494, Venice, VE 30124

Property Features

A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. Free breakfast is available daily. The business-friendly Hotel Ala (Couples Recom'd) also features tour/ticket assistance, concierge services, and a fireplace in the lobby. This 3.5-star Venice hotel is smoke free.

  • 82 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Lockers available


Available in some public areas: WiFi (surcharge)


  • Airport: Venice (VCE-Marco Polo) (18 km / 11.2 mi)
  • Train station: Venice Santa Lucia Station (5.6 km / 3.5 mi)
  • Parking:

Room Amenities

Hotel Ala (Couples Recom'd) offers 82 accommodations with complimentary bottled water. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Electric kettle
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Climate control (heating)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Tarnowskas - This wine bar specializes in international cuisine.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 02:00 PM

Special check-in instructions:

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Group Booking Policy: For bookings of 5 rooms or more, this property charges the total cost of reservation at the time of booking. Group bookings are nonrefundable. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted



  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

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  • Best Western Ala Venice
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You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 16 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.