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Hotel Description

Enjoy the free parking at this 3-star Cap-Haitien hotel

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Cap-Haitien Cathedral and Place d'Armes. Also within 9 miles (15 km) are Cormier Beach and Labadee Beach.

Nightclub, dining

A nightclub and a restaurant are featured at this hotel. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi. There's a poolside bar on site, and a terrace and concierge services are also provided.

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed (Mini Suite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Metro Residences Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Metro Residences Hotel

Everyone (1)
2 out of 5
Pros: The soup was good. We were giving a complementary soup when we checked in. They did offer us breakfast when we check out but we were unable to stay.
Cons: Have the correct toiletries b/r, perhaps a restaurant inside near the lobby. Have a fax machine or copy machine. Receipts when a customer check out.
Hotel lobby very hot, bathroom shower water pressure very low. No hot water, missing toiletries such as shampoo, lotion and small wash towels. The staff was friendly but did not know what to do when we inform them that were checking out two days early. They was unable to give me a receipt indicating that I only stay one day. AC wall unit does not work well, very loud.

Posted by on Oct 9, 2015

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Comment from Hotel Management

Aug 18, 2016 by Allonce

We are working very hard to make your next stay more pleasant. We are looking at all the air conditioners, they will be fixed or replaced. Thank you for choosing Metro Residences.

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. A nightclub, a terrace, and tour/ticket assistance are also featured at Metro Residences Hotel. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Cap-Haitien hotel.

  • 13 guestrooms or units
  • Nightclub
  • Coffee in lobby
  • Dry cleaning
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • In-room childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport pick-up
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Metro Residences Hotel offers 13 accommodations with DVD players and complimentary toiletries. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature down comforters and premium bedding. Flat-screen televisions come with pay movies. Bathrooms include showers. In-room wired Internet access is available for a surcharge. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Private balcony (furnished)
  • Separate bedroom
  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer available
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Sky Bar - Overlooking the garden, this rooftop bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Metro Residences Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10.00 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Cash deposit required
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: USD 10 per night (rates may vary)
  • Refrigerator fee: USD 10 per night
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metro Residences Hotel Cap-Haitien
  • Metro Residences Hotel
  • Metro Residences Cap-Haitien
  • Metro Residences Hotel Hotel
  • Metro Residences Hotel Cap-Haitien
  • Metro Residences Hotel Hotel Cap-Haitien

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.