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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly stay near Iowa Gold Star Military Museum

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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Exterior
Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Lobby

Overview of Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Reviews
6.6

Popular amenities

  • Pet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the neighborhood

Map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Popular LocationMerle Hay Mall3 min drive
  • Popular LocationDrake University8 min drive
  • Popular LocationWells Fargo Arena12 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)28 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 193 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 226 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 204 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 247 sq ft
  • Sleeps 6
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Urbandale

In Urbandale .Within 6 miles (10 km) of this Urbandale hotel, you'll find Buccaneer Arena and Iowa Gold Star Military Museum. Des Moines Community Playhouse is within 6 miles (10 km) and John and Mary Pappajohn Sculpture Park is within 9 miles (15 km).

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 8 min drive
  • Wells Fargo Arena - 12 min drive
  • Hy Vee Hall - 12 min drive
  • Jordan Creek Town Center - 14 min drive

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • Chick-Fil-A - 3 min drive
  • McDonald's - 6 min walk
  • Starbucks - 3 min drive
  • Casey's General Store - 2 min drive
  • Panera Bread - 2 min drive

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly stay near Iowa Gold Star Military Museum
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers its guests a water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Ramada Tropics Resort & Conf Center by Wyndham Des Moines. Self parking is free.

This Urbandale hotel is smoke free.

  • 166 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

How close is Ramada Tropics Resort & Conf Center by Wyndham Des Moines to the airport?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines is 22.5 mi (30-min drive) away from the Des Moines International Airport (DSM) airport, the closest popular airport to the property.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on Apr 28, 2024 start from $84.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have an airport shuttle?

Airport shuttle services are not available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines offer free breakfast?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers free buffet breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, there is no casino at this hotel, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.

What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM.

Is there free parking at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

This hotel offers free self parking.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines features an indoor pool.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a restaurant?

Yes, there is a restaurant on site.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a spa?

There are no spa services available at this hotel.

How close is Ramada Tropics Resort & Conf Center by Wyndham Des Moines to downtown Urbandale?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines is 1.8 mi away from Urbandale.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

6.6
Rating 10 - Excellent. 217 out of 1001 reviews" "
Rating 8 - Good. 267 out of 1001 reviews" "
Rating 6 - Okay. 213 out of 1001 reviews" "
Rating 4 - Poor. 150 out of 1001 reviews" "
Rating 2 - Terrible. 154 out of 1001 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Sumara

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay here
So this is a wild ride but here we go. We checked in for a 3 night stay and had a poolside room. The key to our poolside door never worked with our key despite going to the desk 4 times. No biggie, we could just use the other door. Our room inside was dark and humid and had paint chipping on the walls near the bed. The bathroom door never fully closed. On the last night of our stay we made the mistake of exiting through our poolside door and realized when we arrived back at 9pm that we had our other door latched. We went to the desk and asked for help. We waited around an hour and kept checking when they'd send someone. Finally a woman came and tried to open our door with a master key. It still did not work. She said maintenance would come. It was close to 11pm at this point when I went to our car to grab something. I came back into the lobby only to hear two employees absolutely screaming at each other over our door issue. I didn't feel safe interjecting so I went to wait back up by our room with my friend. My friend went down to see what was going down and he mentioned to me that the police were now outside. Apparently the argument had escalated and I am not sure how. Mind you, my room is still locked with my stuff in it, a long with a medication that I need to take in a timely manner. My friend came back up (time now closer to midnight) and said they were putting us in a different room for the night and we could access our old room in the m
Stayed 3 nights in Aug 2023

8/10 Good

Rodney

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

RaKeisha

Liked: Cleanliness, staff & service
My family and I stayed while at the AAU Junior Olympics. The staff was nice and courteous. It is not a bad facility. I was able to get in the hot tub. The major slide was not working and the hotel sent a notification in advance. The hotel was on top of things. The restaurant was good. After we had a late arrival, I was happy the restaurant was still open after being on the road all day. Overall, my rate would be 8.5 out of 10.
Stayed 7 nights in Jul 2023

6/10 Okay

Kathy

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The front desk agents were very helpful and friendly. I was not thrilled with the key situation. We had to go to the front desk at least once a day and reactivate our keys because we kept getting locked out of our room. We were there 5 nights and our rooms were never cleaned. We had to go to the front desk to get new towels and toilet paper. Also the trash was never taken out of our rooms. Our children did enjoy the pool area very much.
Stayed 5 nights in Jul 2023

2/10 Terrible

Alex

Stayed 8 nights in Jul 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Solid Hotel, Disappointing Service
The beds were good, and the shower was good. But we were really frustrated about the pool. The hours are not listed anywhere on any signs, not shared at check-in, and not printed in the room. We found out only on the morning of our stay that the pool doesn't re-open on weekdays until 1pm. Had we known there is no morning pool access, we would've stayed elsewhere at a hotel with normal pool hours. The lack of transparency was disappointing. For as cool as the water park features were, this loss of pool time was even more disappointing for my kids.
Stayed 1 night in Aug 2023

4/10 Poor

Alisha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our room had burned out light bulbs the bathroom door was super hard to open and close. The toilet just ran unless you messed with the handle. There is a plastic bag over the smoke detector. Bugs filled the window and it smelled like stale chlorine. The slides havnt worked in a year but they still claim this as a water park. The ac in the building doesn’t work so it’s sweltering hot and humid. Paint was peeling off the walls and the carpet felt hard and rough. Outside was littered with trash. One door the handle was broken off. Another door you didn’t have to use the keycard because “maintenance”uses it for smoking and taking out trash. The room I was supposed to get wasn’t available even though I called and verified the night before and booked this way in advance.

2/10 Terrible

Shannon

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cleaning service outlets didnt work ,paint chipping ,waterslides dont work and hot tube doesn't work and the arcade has limited games
Stayed 4 nights in Jul 2023

10/10 Excellent

Robyn, Overland Park

Stayed 1 night in Jul 2023