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4.4 out of 5

"My stay was excellent!!! " More

By a verified traveler on Tue 04 Jul 2023

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Hotel Description

Hotel near Tacoma Dome in Tacoma

Downtown Tacoma stay

At this Downtown Tacoma hotel, you'll be within a 5-minute walk of University of Washington Tacoma and Washington State History Museum. Tacoma Glassblowing Studio and Tacoma Union Station Rotunda are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. A 24-hour gym is on site, and self parking and a 24-hour front desk are also offered.

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel ratings based on 41 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel

Everyone (24) Couples (2) Family (7)
5 out of 5

Posted by on Mar 4, 2024

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Comment from Hotel Management

Mar 5, 2024 by Lucia Lemus

Thanks for staying with us. We appreciate your feedback!

5 out of 5
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Posted by on Feb 25, 2024

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Comment from Hotel Management

Feb 26, 2024 by Lucia Lemus

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Feb 11, 2024

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Comment from Hotel Management

Mar 23, 2024 by Nichole Thurston - Guest Services Manager

Thank you for the kind review.

5 out of 5

Posted by on Jul 23, 2023

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Comment from Hotel Management

Aug 12, 2023 by Guest Service Representative

Thank you for taking the time to tell us about your experience at Holiday Inn Express TacomaDowntown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand to improve the guest experience. We hope that you will give usthe opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

5 out of 5

Posted by on Jul 12, 2023

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Comment from Hotel Management

Aug 4, 2023 by Guest Service Supervisor

Thank you for taking the time to tell us about your experience at Holiday Inn Express TacomaDowntown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand to improve the guest experience. We hope that you will give usthe opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

5 out of 5
My stay was excellent!!!

Posted by , from Cedar Hill on Jul 4, 2023

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Comment from Hotel Management

Jul 5, 2023 by Guest Service Supervisor

Thank you for taking the time to tell us about your experience at Holiday Inn Express TacomaDowntown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand to improve the guest experience. We hope that you will give usthe opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

2 out of 5
Nice upgrade at check-in, but it went downhill after that. We had noisy people above us, and management said they couldn't do anything about it. Sounded like kids jumping off beds or furniture...from about 6 am until almost midnight. Ruined our stay.

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 18, 2023 by Guest Service Supervisor

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TACOMA DOWNTOWN. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5 out of 5
Great clean hotel, I was able to check early too! Walking distance yo alot of places to eat and just a nice neighborhood.

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jun 5, 2023 by Guest Service Supervisor

Thank you for taking the time to tell us about your experience at Holiday Inn Express TacomaDowntown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand to improve the guest experience. We hope that you will give usthe opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

5 out of 5
Nice hotel. the kids enjoyed the pool. It was a nice stay.

Posted by , from Oran on May 25, 2023

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Comment from Hotel Management

Jun 3, 2023 by Guest Service Representative

Thank you for taking the time to tell us about your experience at Holiday Inn Express TacomaDowntown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, tocontinuously make changes to our brand to improve the guest experience. We hope that you will give usthe opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

5 out of 5

Posted by on May 15, 2023

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Comment from Hotel Management

May 16, 2023 by Guest Service Representative

Thanks for staying with us. We appreciate your feedback.Have a nice day.

About the Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel

Location 2102 South C Street, Tacoma, WA 98402

Renovations + Closures

The following facilities or services will be unavailable from November 22 2023 to December 31 2024 (dates subject to change):

  • Swimming pool

The property will be renovating from March 25 2024 to December 31 2024 (completion date subject to change). The following areas are affected:

  • Business center
  • Fitness facilities
  • Front desk
  • Lobby
  • Meeting facilities
  • Parking area
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

The following facilities are closed on Sunday and Saturday:

  • Fitness facility
  • Indoor pool

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Fitness facility
  • Indoor pool

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel also features a 24-hour fitness center, a front-desk safe, and an elevator. For a fee, parking is available. This Tacoma hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 8 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Union Station (0.4 km / 0.2 mi)
  • Metro station: South 25th Street Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel offers 163 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Tacoma Downtown
  • Holiday Inn Express Tacoma Downtown
  • Holiday Inn Express Hotel Suites Tacoma Downtown
  • Inn Express Tacoma Downtown
  • Holiday Inn Express Hotel Suites Tacoma Downtown
  • Holiday Inn Express Hotel Suites Tacoma Downtown an IHG Hotel
  • "Holiday Inn Express Hotel Suites Tacoma Downtown an IHG Hotel"

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.